JJ Buckley Fine Wines Customer Reviews
JJ Buckley Fine Wines holds a 9.3/10 overall rating and 120 verified post-delivery reviews on Bizrate.
JJ Buckley Fine Wines Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 78% |
 Neutral | 12% | 22% |
 Negative | 6% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 79% |
Neutral | 14% | 17% |
Negative | 2% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for JJ Buckley Fine Wines
Showing 1 - 50 of 686
Gianni
Site Experience FeedbackAug 1, 2026
Worked great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B. Brody
Post-Delivery FeedbackAug 1, 2026
We ordered 5 different Bordeaux, Pauliacs and Blends. Soon we will determine what to reorder for Fall delivery, but to NYC where we live in the Fall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
CHS
Post-Delivery FeedbackJul 31, 2026
Ordering from the excellent product line at Buckley was just fine, the problems were with FedEx
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: N/A
Hotel
Site Experience FeedbackJul 30, 2026
Good purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
LouLou
Site Experience FeedbackJul 29, 2026
It was easy and fast and provided the information I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 29, 2026
Have ordered numerous times. Pleasure to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJul 28, 2026
All interactions have been positive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
Love the email alerts for some of my favorites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jlgnml
Site Experience FeedbackJul 27, 2026
Easy to follow. Able to update my profile easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJul 27, 2026
I was happy to find a few Saint-Joseph wines as opposed to only finding one option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
socalguy
Site Experience FeedbackJul 26, 2026
shipping expensive
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Mark
Site Experience FeedbackJul 25, 2026
Site was very easy to navigate. No problems whatsoever. Details of the product was outstanding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shells
Site Experience FeedbackJul 24, 2026
Easy experience, good prices and efficient process.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Robert
Site Experience FeedbackJul 22, 2026
Seemed slow but ultimately worked out.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 22, 2026
Easy experience and the right price for a wine i have enjoyed. I am excited to have more 2020 CdP from a producer I like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Site Experience FeedbackJul 21, 2026
Good but the $25 sign up in first order did not process properly on the website - I received an error message.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bobbi
Site Experience FeedbackJul 21, 2026
I found you on Gemini asking for 2015 wines
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ty
Site Experience FeedbackJul 21, 2026
JJ Buckley is the best source of fine wine that I have found. Their prices are good and selection of wines and service is impeccable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MnNice
Site Experience FeedbackJul 21, 2026
Appreciate all my information was available
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tricia
Post-Delivery FeedbackJul 20, 2026
First time using this vendor, easy to order and track shipment. One bottle broke during shipping and the issue was resolved quickly and satisfactorily. It would have been nice if the shipping company let me know a bottle broke but that isn't the fault of JJBuckley.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kurt D.
Site Experience FeedbackJul 19, 2026
I was searching for a Cote-Rotie, and found one I hope I like. I wasn't able to find a Lambrusco - a very lightly sparking wine. I'll do some research and see if your company has something like a Lambrusco that I might enjoy. Cheers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dins
Site Experience FeedbackJul 16, 2026
hard to find wines , the region drop down kept disappearing . No wine were listed on sale . Check out would not go to express . It sent a code but then wouldn't continue with the check out process , just a blank page . I wanted to get a case but got frustrated and just bought the 6 Riesling
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Earl
Site Experience FeedbackJul 16, 2026
Very easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris K
Site Experience FeedbackJul 16, 2026
Check out experience was seamless, and the option to store the wine during the summer is appreciated.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Need an intervention
Site Experience FeedbackJul 15, 2026
I buy regularly from Jeff Beckers - sometime I just like to browse though. Satisfies "the itch".
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JDV45
Site Experience FeedbackJul 13, 2026
I've ordered from JJB for more than 5 years and it's clearly my favorite ewine site. I've never had a problem. I know others who feel the same. Great wines, fare prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HW
Site Experience FeedbackJul 10, 2026
Hard to navigate on cell phone. Had to create account, then change password I just entered, and could not get a full view of wine selection items. All was easy later on my dekstop.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jake
Site Experience FeedbackJul 10, 2026
Everything was great except for after I selected the option to have the verification code sent to my phone, it took me to an empty page. I had to re-load the page to continue checkout. Everything else was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JA
Site Experience FeedbackJul 10, 2026
It was first up on a Google search looking for this particular product. Fair price, ease of ordering will bring me back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi Z
Site Experience FeedbackJul 10, 2026
It was simple and easy to place the order on the website. However, I received a pop-up for a first time order discount of $25 and copied the code, but your site would not accept the code at checkout. That was very disappointing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJul 10, 2026
As always JJB has the best selection, quickest response and easiest site. I always choose JJB especially when gifting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 7, 2026
Love jj buckley
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alvin,c
Site Experience FeedbackJul 6, 2026
Good price compared to local stores. Easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Jim
Site Experience FeedbackJul 4, 2026
I will continue to buy wine from them. They haven't disappointed yet with recommendations or hyperbole. Great customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Post-Delivery FeedbackJul 3, 2026
Easy deal with, quickly delivered.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Siqi
Site Experience FeedbackJul 3, 2026
Nice
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Hammertone
Site Experience FeedbackJul 2, 2026
Excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerryc
Site Experience FeedbackJun 29, 2026
My only issue is that the email promotion for the product said the cost was $29. Yet, when I went to buy it, the cost was $32.94. Other than this issue, it's always easy to buy wine on this site
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gregski
Site Experience FeedbackJun 28, 2026
The site worked well in enabling me to search for the wines I wanted. I wish the site had more information about the grape varieties in the blended wines, as well as more sub-geography information.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RedDog 47
Post-Delivery FeedbackJun 28, 2026
I sent an email advising that my nephew in Arkansas will soon have a wine cellar built. His name is Ryan Allen and I recommended your company to him. He has ability to purchase large amounts of fine wines from you. I have not heard back from JJ Buckley
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Brenna
Site Experience FeedbackJun 27, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ted
Post-Delivery FeedbackJun 27, 2026
JJ Buckley has a very well curated selection of wines. The website is easy to navigate and the shipping is always on time.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Jack
Post-Delivery FeedbackJun 26, 2026
Easy to order. Quick response by phone and email to a question that I had with satisfactory explanation.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Tom
Site Experience FeedbackJun 23, 2026
Smooth and efficient
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ArkieFoodie
Site Experience FeedbackJun 22, 2026
So easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will C.
Site Experience FeedbackJun 22, 2026
I have suggested your link to my nephew, Ryan Allen in Little Rock, ARK. Ryan and his wife are planning on a wine cellar. Please treat them respectfully.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Terry
Post-Delivery FeedbackJun 22, 2026
My original order was damaged by the shipper in transit. JJ B responded promptly, gave me satisfactory alternative choices and followed through on delivery. They made a bad situation, which was none of their doing, into a pleasant experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jose
Site Experience FeedbackJun 20, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
sefo
Site Experience FeedbackJun 19, 2026
filters for specific wine selection not easy to use--unclear which have been selected after hitting button
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10