JJ Buckley Fine Wines Reviews - 123 Post-Delivery Reviews - 9.5/10
JJ Buckley Fine Wines Rating
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2022 Winner Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 73% |
 Neutral | 9% | 18% |
 Negative | 5% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 98% |
Neutral | 7% | 2% |
Negative | 2% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for JJ Buckley Fine Wines
Showing 1 - 50 of 708
sefo
Site Experience FeedbackJun 19, 2026
filters for specific wine selection not easy to use--unclear which have been selected after hitting button
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
CG
Site Experience FeedbackJun 19, 2026
Your website is easy to navigate. Always a great, curated selection.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 19, 2026
I've never been dissatisfied with my choices. Not always in love but never felt I was misled by the descriptions. Jeff is great. Knowledgeable and truly service oriented.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gearhead
Site Experience FeedbackJun 18, 2026
Simple and easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wine Enthusiast
Site Experience FeedbackJun 17, 2026
Great wine selections, top quality online service - thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gene
Site Experience FeedbackJun 17, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Myz
Site Experience FeedbackJun 17, 2026
Convenient and efficient. Appreciate wide selection and availability of my favorite at reasonable prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DebD
Post-Delivery FeedbackJun 16, 2026
Unfortunately, when the order was shipped, the tracking information was not being updated. I had no idea when it was going to arrive. I phoned JJBuckley after a week, and Rob tracked my package, which had been delivered. When a package has to be signed for, and is a gift, it is crucial to know its arrival date.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 10
D
Site Experience FeedbackJun 15, 2026
There are some inconsistencies with photos and descriptions, specifically on Kentucky Cream Bourbon, photo has aged stated description does not. If there were clarity there I might have ordered one.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 15, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nick.s
Site Experience FeedbackJun 15, 2026
No issues, made my selections and paid. Happy with some older vintage selections available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 14, 2026
Did not figure out delivery day/time. Would have liked to plan to be home not to have the wine sitting in 97F the whole day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc
Site Experience FeedbackJun 13, 2026
As usual perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gooch
Post-Delivery FeedbackJun 13, 2026
I find JJ Buckley to be very customer relations friendly. They respond promptly to any issues, have a good selection of wines at reasonable prices.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
Karensky
Site Experience FeedbackJun 9, 2026
Excellent selection and competitive, transparent pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
zql
Site Experience FeedbackJun 6, 2026
easy and reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 4, 2026
Easy and affordable great wines
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 3, 2026
Things were great! Looking forward to the wine!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff P
Site Experience FeedbackJun 1, 2026
No issues. The process was easy and I felt it was a very fair value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fluvium
Site Experience FeedbackJun 1, 2026
Great - efficient and well-organized
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NA
Site Experience FeedbackJun 1, 2026
NA
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mac
Site Experience FeedbackMay 30, 2026
Excellent selection of fine wines
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debra D
Site Experience FeedbackMay 29, 2026
Quick, efficient, easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greggo
Site Experience FeedbackMay 27, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Naples Wino
Post-Delivery FeedbackMay 27, 2026
Very easy ordering and very prompt response and delivery. Very careful packing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Laurie
Post-Delivery FeedbackMay 26, 2026
Great selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Brad
Post-Delivery FeedbackMay 26, 2026
If you order by the cheapest method of transportation, you will not get the order in 10-14 days. It takes 3 weeks. Overnight, no problem.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: 5
Min
Site Experience FeedbackMay 25, 2026
Smooth transaction. But no picture was included of the bottle
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
lowam
Site Experience FeedbackMay 25, 2026
I have always...always enjoyed working with JJ Buckley. Love your service. Love your people and their promptness. Great wine selections and great bargains at times. Overall, so glad to have you available to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LL
Site Experience FeedbackMay 24, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackMay 20, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
TBLaw
Site Experience FeedbackMay 20, 2026
I ordered a case of wine that was damaged in shipment and returned to JJ Buckley. The staff could not have been nicer or more helpful in helping me get a gift certificate, etc. Thanks you. Terry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dragonlord
Post-Delivery FeedbackMay 20, 2026
Shipping with FedEx is the biggest mistake
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 4
- Customer Support: 7
Gooch
Site Experience FeedbackMay 18, 2026
Overall a good experience
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Blonde Wino
Site Experience FeedbackMay 18, 2026
Attracted by the email
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 18, 2026
nobody answers the phone.
- Overall Rating: 3
- Would Shop Here Again: 10
- Likelihood To Recommend: 3
Lola
Site Experience FeedbackMay 18, 2026
Appreciate the professionalism and customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David G.
Post-Delivery FeedbackMay 18, 2026
The online ordering process was simple and easy. I ordered on a Sunday, was notified it was ready for pick-up on Monday morning, and it picked it up that afternoon. The wine order was delivered to my car. Could not have been easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
JohnO
Site Experience FeedbackMay 16, 2026
It would be helpful to separate the pre-arrival wines from in-stock wines.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 14, 2026
Came up as the top rated via AI for the purchase of the wine was looking for specifically, Raen Royal St Robert, shipping was a little expensive but overall worth it to ensure a safe and timely delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric
Site Experience FeedbackMay 14, 2026
Everything was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackMay 13, 2026
Always a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
poor
Site Experience FeedbackMay 13, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
yuri
Site Experience FeedbackMay 12, 2026
Overall, the experience was positive. The website is well-organized, easy to navigate, and offers strong product information with competitive pricing. The selection is impressive, especially for fine and rare wines. On the downside, some pages could load faster, and filtering options could be more refined for quicker searches. Overall, a solid and professional platform.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
roberto5
Site Experience FeedbackMay 12, 2026
exactly what I was looking for
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Linda
Post-Delivery FeedbackMay 11, 2026
I wanted to reorder some bottles from my previous order but couldn't find them. I'm only on bottle two of my case and I'm evaluating.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JT
Site Experience FeedbackMay 11, 2026
This place does the best service. The wines are literally top shelf! I always use them!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Twan
Site Experience FeedbackMay 11, 2026
Good experience. Thank you.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
P
Site Experience FeedbackMay 11, 2026
Solid
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10