HockeyMonkey Reviews - 6,150 Review - 9.2/10
HockeyMonkey Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 8.7 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 76% | 76% |
Neutral | 18% | 18% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
6.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Recent Reviews for HockeyMonkey
Showing 121 - 140 of 6,150
Ants
Site Experience Feedback
Dec 01, 2024
Great and easy navigation of website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Use of points
Site Experience Feedback
Dec 01, 2024
Able to use rebound points
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Post-Delivery Feedback
Dec 01, 2024
Hockey monkey has good deals on older model sticks.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Hockey Mom
Post-Delivery Feedback
Dec 01, 2024
My son broke his stick and was looking for a replacement. Hockey Monkey had a better stick and a better price than where we originally got his stick. Shipping was fast and at our door before expected. We will definitely purchase more items from Hockey Monkey!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Olio
Site Experience Feedback
Dec 01, 2024
Cool experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Eli
Site Experience Feedback
Dec 01, 2024
Website was easy to use. Just ordered and don't have any more info on quality or shipping method yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
FLHockeyDude
Site Experience Feedback
Nov 23, 2024
Easy to find what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BUBBA
Site Experience Feedback
Dec 01, 2024
GOOD SELECTION I MISSED THE INITIAL CLEARANCE SALE BUT PRICE WAS REASONABLE . I WISH THERE WAS SOME SHIPPING RATES THAT WERE BETTER
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
- Full ratings for this review »
Chosen1
Site Experience Feedback
Dec 01, 2024
Great web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Justin
Site Experience Feedback
Nov 30, 2024
Easy to navigate the site which made buying a stick for the first time in a long time smooth and easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Site Experience Feedback
Nov 30, 2024
Good product descriptions and prices with items that I find a little overwhelming to understand - appreciate the large amount of size charts. Like the additional discount on top of clearance.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Dillpickle
Site Experience Feedback
Nov 30, 2024
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
KMS
Site Experience Feedback
Nov 30, 2024
All good except I’m disappointed there wasn’t free shipping; if there was I would have ordered more.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Vinn
Site Experience Feedback
Nov 30, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cheche004
Site Experience Feedback
Nov 18, 2024
Lo único que agregaría para que fuera más fácil de entender es en las tallas la parte de medida en Centímetros o equivalencia en México
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Cheche004
Post-Delivery Feedback
Nov 30, 2024
Todo muy bien, seguiré comprando, quizá seria bueno que tuvieran mas opciones de envió como UPS
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Wait Egloff
Site Experience Feedback
Nov 30, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hockeymom
Site Experience Feedback
Nov 30, 2024
Overall happy with shopping experience. I cannot say for sure how I feel about my purchase until I receive it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Thedood
Site Experience Feedback
Nov 30, 2024
Checking seems to lag from screen to screen
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Not sure why I paid tax and shipping on an item that did not have the option of picking up at the store.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Gow
Site Experience Feedback
Nov 30, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »