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Gurney's Seed & Nursery Reviews - 39,826 Review - 8.7/10

Nov 21, 2024
Gurney's is America's most complete seed and nursery company. Their exclusive varieties are trialed right at Gurney's farm to ensure success. Trusted since 1866. Farm-tested products. Garden gifts. Easy-to-use zone finder.

Gurney's Seed & Nursery Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

77%78%

Neutral

17%17%

Negative

6%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for Gurney's Seed & Nursery

Showing 41 - 60 of 39,826

Online Shopper

Site Experience Feedback

Nov 19, 2024

Most was great but some varieties not available, out of stock or not offered. Disappointed about that - almost went to a different site.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Easy to use and order.

Mel

Site Experience Feedback

Nov 02, 2024

Online experience was easy 2 use & understand. Lots 2 choose from.


Post-Delivery Feedback

Nov 19, 2024

I received my items promptly & safely. No hassles or issues.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Need to have more trees like sawtooth oak, red oak, black gum etc. You already have sugar maple and shellbark hickory.

Thespis94

Site Experience Feedback

Nov 19, 2024

So happy to see lettuce seed tape available for purchase! User-friendly site that estimates my growing Zone!

Online Shopper

Site Experience Feedback

Nov 19, 2024

Good

Dee

Site Experience Feedback

Nov 19, 2024

Selection is great. Difficult to check out.

Rooster

Site Experience Feedback

Nov 19, 2024

Website is clean and easy to get around. It took me less than 5 minutes to decide what I wanted and get it ordered.

Jay

Site Experience Feedback

Nov 19, 2024

Very easy to navigate the website. I would like to see seeds sold by the lb or even 1/2 lb perhaps. For those of us who have a passion for gardening more is better. Lol.

Pola

Post-Delivery Feedback

Nov 19, 2024

I ordered two different kinds of garlic. The one order made it fine,although the garlic bulb is way smaller that I anticipated. I kept it because I don't have time to do returns. Today I realized I had not received the second garlic I purchased. I went into the website and saw the shipping date is April of next year. I don't know if I missed reading something when I purchased or what. I was expecting to receive both orders this year.

flyboy

Post-Delivery Feedback

Nov 19, 2024

I ordered fall garlic and it arrived on the date indicated in my email from Gurney's. I planted per instructions and am waiting for spring to see if they all come up.

Bob

Site Experience Feedback

Nov 19, 2024

I ordered flower seeds for a Christmas present for my wife. I have used your company before and know you guys to be reliable. I had a little trouble with my account (needed to correct the spelling of my last name). I could not do so, but your virtual assistant was able to help.

Online Shopper

Site Experience Feedback

Nov 19, 2024

When I plant this one and will let you

Josie

Site Experience Feedback

Nov 19, 2024

Had a hard time with password and password reset. But I'm 78 years old and I just have computer difficulties. LOL!! BUT, I am very pleased with my purchased items from Gurneys in the past!!

EllenRenee

Site Experience Feedback

Aug 18, 2024

Provided good information regarding pollinators, plant details, planting instructions. etc. Loved the detail. Helps me a lot. I am not an experienced gardner.


Post-Delivery Feedback

Nov 19, 2024

Good experience. Nice plants.

LB NH

Site Experience Feedback

Nov 19, 2024

I was sad to see, at check out, that some of my order will not come until Spring - it would have been good to know that earlier.

Online Shopper

Site Experience Feedback

Nov 18, 2024

ordering was easy. Hope seeds come quickly.

Paul

Site Experience Feedback

Nov 18, 2024

Good reviews a d general information on tomatoes

Bee

Site Experience Feedback

Nov 18, 2024

All good.

William

Site Experience Feedback

Nov 18, 2024

Ordered from Gurney since 1979