Gurney's Seed & Nursery Reviews - 39,826 Review - 8.7/10
Gurney's Seed & Nursery Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 77% | 78% |
Neutral | 17% | 17% |
Negative | 6% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for Gurney's Seed & Nursery
Showing 21 - 40 of 39,826
Amanda
Site Experience Feedback
Nov 20, 2024
It would be nice to have a more accurate ship date. There is a nice selection and look forward to getting some out of stock items in the future.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Garden rose
Site Experience Feedback
Nov 20, 2024
I’m in Ohio and found this vendor in Ohio as well. Happy to support.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
TJ
Site Experience Feedback
Nov 20, 2024
Everything I wanted to order was available with fair pricing! I’ve always shopped with y’all for my seed potato needs. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Poo
Site Experience Feedback
Nov 20, 2024
Free shipping should mean free shipping not for orders over $75. Very disappointed with the bait and switch. Wouldn’t get this on Amazon
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike W
Site Experience Feedback
Nov 20, 2024
Not quite as easy as it was.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sewer
Site Experience Feedback
Oct 29, 2024
Your survey asks when I expect to receive my order. How should I know? You haven’t given me that info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sewer
Post-Delivery Feedback
Nov 20, 2024
Ordering was easy and the product came on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sal
Site Experience Feedback
Nov 20, 2024
Easy to find blueberry plants based on growing zone. Very good pricing and quality plants.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pennsylman
Site Experience Feedback
Nov 19, 2024
We'll see how my trees look when they arrive in the spring
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Ed in CT
Site Experience Feedback
Sep 10, 2024
Navigating site wasn't as straight-forward as it could be( Amazon or McMaster-Car for example.) After getting used to it a bit, it was OK.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ed in CT
Post-Delivery Feedback
Nov 19, 2024
Yes, I've told several people about my positive experience.Some have not had very good experiences with other seller's. I told them not to hesitate ordering from you. I'll have to wait util next spring to see how it makes it through the winter.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Grumpy
Site Experience Feedback
Nov 19, 2024
Took forever for my garlic to ship and then my elephant garlic was sold out. Not happy. Kind of small too.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Jay
Site Experience Feedback
Nov 19, 2024
it was great, very smooth transaction, easy to navigate, and they had some great deals going on
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Tim
Site Experience Feedback
Nov 19, 2024
East to navigate the site. Great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
I wish there a little more detail on the different options when selecting between plants.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
George
Site Experience Feedback
Nov 19, 2024
I've purchased from you before and have had quality products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Great website. would like to see a few more seed types
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Unable to find what I was searching for, banana tree plant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kate
Site Experience Feedback
Nov 19, 2024
Web site was obtuse. Took forever. Needed to know if plants were self pollinating. Assumed if it did mot state that they were not but needed info on what the criss pollinating plants were.
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Tallone
Site Experience Feedback
Nov 19, 2024
Simple and easily understood ordering instructions
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Ken
Site Experience Feedback
Nov 19, 2024
The website is very informative and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
isaacpabraham
Site Experience Feedback
Nov 19, 2024
Quality products from 2011 since when I have been a customer. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »