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Gurney's Seed & Nursery Reviews - 39,826 Review - 8.7/10

Nov 21, 2024
Gurney's is America's most complete seed and nursery company. Their exclusive varieties are trialed right at Gurney's farm to ensure success. Trusted since 1866. Farm-tested products. Garden gifts. Easy-to-use zone finder.

Gurney's Seed & Nursery Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

77%78%

Neutral

17%17%

Negative

6%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for Gurney's Seed & Nursery

Showing 21 - 40 of 39,826

Amanda

Site Experience Feedback

Nov 20, 2024

It would be nice to have a more accurate ship date. There is a nice selection and look forward to getting some out of stock items in the future.

Garden rose

Site Experience Feedback

Nov 20, 2024

I’m in Ohio and found this vendor in Ohio as well. Happy to support.

TJ

Site Experience Feedback

Nov 20, 2024

Everything I wanted to order was available with fair pricing! I’ve always shopped with y’all for my seed potato needs. Thank you.

Poo

Site Experience Feedback

Nov 20, 2024

Free shipping should mean free shipping not for orders over $75. Very disappointed with the bait and switch. Wouldn’t get this on Amazon

Mike W

Site Experience Feedback

Nov 20, 2024

Not quite as easy as it was.

Sewer

Site Experience Feedback

Oct 29, 2024

Your survey asks when I expect to receive my order. How should I know? You haven’t given me that info.


Post-Delivery Feedback

Nov 20, 2024

Ordering was easy and the product came on time.

Sal

Site Experience Feedback

Nov 20, 2024

Easy to find blueberry plants based on growing zone. Very good pricing and quality plants.

Pennsylman

Site Experience Feedback

Nov 19, 2024

We'll see how my trees look when they arrive in the spring

Ed in CT

Site Experience Feedback

Sep 10, 2024

Navigating site wasn't as straight-forward as it could be( Amazon or McMaster-Car for example.) After getting used to it a bit, it was OK.


Post-Delivery Feedback

Nov 19, 2024

Yes, I've told several people about my positive experience.Some have not had very good experiences with other seller's. I told them not to hesitate ordering from you. I'll have to wait util next spring to see how it makes it through the winter.

Grumpy

Site Experience Feedback

Nov 19, 2024

Took forever for my garlic to ship and then my elephant garlic was sold out. Not happy. Kind of small too.

Jay

Site Experience Feedback

Nov 19, 2024

it was great, very smooth transaction, easy to navigate, and they had some great deals going on

Tim

Site Experience Feedback

Nov 19, 2024

East to navigate the site. Great products.

Online Shopper

Site Experience Feedback

Nov 19, 2024

I wish there a little more detail on the different options when selecting between plants.

George

Site Experience Feedback

Nov 19, 2024

I've purchased from you before and have had quality products

Online Shopper

Site Experience Feedback

Nov 19, 2024

Great website. would like to see a few more seed types

Online Shopper

Site Experience Feedback

Nov 19, 2024

Unable to find what I was searching for, banana tree plant

Kate

Site Experience Feedback

Nov 19, 2024

Web site was obtuse. Took forever. Needed to know if plants were self pollinating. Assumed if it did mot state that they were not but needed info on what the criss pollinating plants were.

Tallone

Site Experience Feedback

Nov 19, 2024

Simple and easily understood ordering instructions

Ken

Site Experience Feedback

Nov 19, 2024

The website is very informative and easy to use.

isaacpabraham

Site Experience Feedback

Nov 19, 2024

Quality products from 2011 since when I have been a customer. Thank you.