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Gurney's Seed & Nursery Reviews - 39,819 Review - 8.7/10

Dec 3, 2024
Gurney's is America's most complete seed and nursery company. Their exclusive varieties are trialed right at Gurney's farm to ensure success. Trusted since 1866. Farm-tested products. Garden gifts. Easy-to-use zone finder.

Gurney's Seed & Nursery Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

77%79%

Neutral

17%16%

Negative

6%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

7.9 out of 10

Recent Reviews for Gurney's Seed & Nursery

Showing 141 - 160 of 39,819

Online Shopper

Site Experience Feedback

Nov 25, 2024

There are no guarantees, but, I decided to plan to be physically able to plant and care for these trees and shrubs. Having them delivered is a bonus.

Michael

Site Experience Feedback

Nov 25, 2024

I tried to use another computer to add to my order. I was successful in logging into my account, I added items and made changes but they were all discarded and I had to start over when I went back to my home computer

PJ

Site Experience Feedback

Nov 25, 2024

I am most interested in the reachable fruit trees. They can be hard to get. I am looking forward to adding them to my garden. I like the fact that they tell what tree to plant as a pollinator.

Tiger

Site Experience Feedback

Nov 25, 2024

It was good

Farmer James

Site Experience Feedback

Nov 25, 2024

Great products

don c

Site Experience Feedback

Nov 25, 2024

these items in the past have been not available so i ordered early

Joe

Site Experience Feedback

Nov 24, 2024

Gurney’s has what I want. Prices look reasonable

Mac

Site Experience Feedback

Nov 24, 2024

It was all good

Kay

Site Experience Feedback

Nov 24, 2024

Fairly easy to navigate.

Dona Nora

Post-Delivery Feedback

Nov 24, 2024

I carefully selected strawberry plants that were still available but only one came and it came potted. I thought it said it was bareroot and wanted to plant and winterize them since they were all June bearing. But a cold snap came in and the plants are being watered until it gets a bit warmer.

Bill

Site Experience Feedback

Nov 24, 2024

Shipping charges are very high

Mike

Site Experience Feedback

Nov 24, 2024

Enjoyed the experience, have ordered before with good success and happy with product

Carl

Site Experience Feedback

Nov 24, 2024

Went smoothly

N Idaho

Site Experience Feedback

Nov 24, 2024

I prefer heirloom seeds and seeds dedicated to my unusual climate so I shop at Gurney's for specific items only.

Qlame

Site Experience Feedback

Nov 24, 2024

I enjoy looking through the catalog over the winter and getting excited about spring. My only complaint is the cost of shipping things like a package of seeds.

Fish

Site Experience Feedback

Nov 24, 2024

n/a

Tattie

Site Experience Feedback

Nov 02, 2024

I like getting the catalog and looking through it, then ordering on line.


Post-Delivery Feedback

Nov 24, 2024

I ordered Saucer Hibiscus from Gurney's - looking forward to seeing how they do! I haven't received all or by order, but am looking forward to seeing how they grow.

Angel

Site Experience Feedback

Nov 24, 2024

I like this website and have ordered from here many times. I’d be more convenient to have more information about the plants/bulbs here (some onion doesn’t say if it’s long or short day variety, etc.) so I don’t have to search for this information somewhere else.

COWBOY

Site Experience Feedback

Nov 24, 2024

TODAYS EXPERIENCE WAS FINE. I WAS JUST FILLING A REPLACEMENT CERTIFICATE THAT I WAS GIVEN BECAUSE OF A PREVIOUS ORDER ARRIVING DEAD.

Mike

Site Experience Feedback

Nov 24, 2024

Very satisfying