Go-Optic Customer Reviews
Go-Optic holds a 8.7/10 overall rating and 167 verified post-delivery reviews on Bizrate.
Go-Optic Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 76% |
 Neutral | 9% | 12% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 77% |
Neutral | 17% | 18% |
Negative | 7% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Go-Optic
Showing 1 - 50 of 1,705
j
Site Experience FeedbackJul 31, 2026
user interface is pretty good, wish that the price of lenses can be lower
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
hanna.h
Site Experience FeedbackJul 31, 2026
I appreciate wide selection of lens and frames as well as great prices. Also I had positive experience here with lenses replacement for my old frames.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bell420
Site Experience FeedbackJul 31, 2026
Awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beefy
Site Experience FeedbackJul 30, 2026
Good price
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bdubya
Site Experience FeedbackJul 30, 2026
Very quick and easy transaction. I found it easy to apply the discount code and complete the purchase. Great price on the sunglasses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
preachinpilot
Post-Delivery FeedbackJul 30, 2026
everything was good except on my end with having to change paymnet methods.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 4
- Customer Support: 10
Sam
Site Experience FeedbackJul 30, 2026
OK
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
AJRS
Site Experience FeedbackJul 30, 2026
I made a purchase for the first time. I could not answer the questions until after I've made and experience the purchase cycle.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
T
Site Experience FeedbackJul 30, 2026
It was a great online ordering experience with awesome prices. I hope the glasses are amazing when I recieve them.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ShawnT
Site Experience FeedbackJul 30, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leo
Site Experience FeedbackJul 29, 2026
would help to have a way to 'try' digitally the frames.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beanie
Site Experience FeedbackJul 29, 2026
Ease of locating your product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don-Bev
Site Experience FeedbackJul 29, 2026
Everything was very easy. I emailed support about what address to send my frames to and received the information promptly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G
Post-Delivery FeedbackJul 29, 2026
Definitely recommend, had what I needed at a very fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Baco
Site Experience FeedbackJul 29, 2026
A very pleasant shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevin
Site Experience FeedbackJul 28, 2026
my coupon codes did not work at checkout but went ahead with purchase anyway
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Ventana Worx
Site Experience FeedbackJul 28, 2026
good prices, but frames are cheap to ship, so shipping should be free even for a single frame.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mason
Site Experience FeedbackJul 27, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babs3411
Site Experience FeedbackJul 27, 2026
Easy to use!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ksieb
Site Experience FeedbackJul 27, 2026
great options!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Northhiker
Site Experience FeedbackJul 27, 2026
Website could be a little easier to navigate. A lot of options are jumbled together. Fair pricing for lenses and lense coatings. Usually fast turnaround.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Valerie
Site Experience FeedbackJul 27, 2026
The process of picking the lenses felt a bit hard to understand, but I was happy with the guides they were very helpful. Though it was still a lot of information to grasp, and did take longer than I hoped, I appreciated the thorough process for something so important in everyday life.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Diane
Post-Delivery FeedbackJul 27, 2026
i really liked being able to order these frames,as my eye dr doesnt have them this year,and i have had the frame style for several years and i like it-my assistant at the eye dr looked up the information for me so i could order them on my own
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 10
Kris-Tea
Site Experience FeedbackJul 27, 2026
The price match function is ridiculously complicated. I had to call and spoke to a very rude male. I didn’t want to wait a day for email approval for $40 price savings. Your site appears to be overly complicated by design. It took me nearly an hour to order very basic bifocal readers. Had I not been paying attention, I would have included options that were already covered in other options. Choices are confusing and way too many.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
GmaB
Site Experience FeedbackJul 27, 2026
My dog chewed my glasses and your company had my discontinued frames.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Angie
Site Experience FeedbackJul 26, 2026
I loved how they got what I wanted & i quickly purchased it instantly thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moonluv
Site Experience FeedbackJul 26, 2026
Figuring out a password was difficult as the parameters were not given
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TG
Post-Delivery FeedbackJul 26, 2026
Order stayed in status mode for quite a while and still hasn’t shipped even after expected delivery date
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 25, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynne
Post-Delivery FeedbackJul 25, 2026
I am satisfied with my order, but I requested information about using insurance coverage and how to go about that, but got no response back from Go-Optic.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 8
glasses
Site Experience FeedbackJul 25, 2026
Was easy to find the specific product I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
oldpaemt
Site Experience FeedbackJul 24, 2026
Good overall experience. Site is easy to navigate and price was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frames seeker
Site Experience FeedbackJul 24, 2026
I found the frame model I was looking for and the prices were competitive. So I purchased them. I have never ordered from go-optic before. We'll see how it goes.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
JS
Site Experience FeedbackJul 24, 2026
I'm super happy with finding frames in the color I like, in the size that I want, and I didn't have to spend an arm and a leg!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mirtha
Site Experience FeedbackJul 24, 2026
I asked for a price match and they honored it. So far great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 24, 2026
Add a "see all" option instead of 72 items, so I can search more easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linda
Site Experience FeedbackJul 23, 2026
It's very easy to find what I need and your prices are the best.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Magoo
Site Experience FeedbackJul 23, 2026
This is a replacement frame. My current pair lasted 6 years. My rx is the same so I have to get the same frame. I just wish there was more than 3 color choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PAV
Site Experience FeedbackJul 23, 2026
They had the frames that my sister has. She fell and broke the arm.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 23, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LisaLi
Site Experience FeedbackJul 23, 2026
Very easy to navigate site. Acurate and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gumby
Site Experience FeedbackJul 22, 2026
Not sure how to respond to this survey before I receive the frames and complete the delivery.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Howling Guy
Site Experience FeedbackJul 21, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MC
Site Experience FeedbackJul 21, 2026
I have like these glasses. I have been wearing them for about 6 years. Maybe more, this is my second set of these frames that I have bought.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
AJ D
Site Experience FeedbackJul 21, 2026
You had exactly what I was looking for whereas no one else did, so I was super happy about that! Checkout was easy and the actual coupon worked!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pander
Site Experience FeedbackJul 21, 2026
I was recommended this site to purchase frames at a discounted price with coupon by my eye doctor’s office, and will definitely come back to this site to order in the future! Easy to use and everything on the site was very clear and concise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 21, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
mehdi
Site Experience FeedbackJul 20, 2026
easy to order what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lu
Site Experience FeedbackJul 19, 2026
I have been very frustrated with glasses/optician in person as it feels like I am being hassled and upsold. I appreciate the choices on go optic so far, esp choice of lens.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fitzy
Site Experience FeedbackJul 19, 2026
Excellent choices ..had to find this discontinued frame BUT YOU HAVE THEM.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10