Go-Optic Reviews - 1,603 Review - 8.5/10

Jan 8, 2025
Go-Optic is an online eyewear store. It offers the finest selection of prescription glasses, sunglasses, designer eyewear, and contact lenses sold online. It has collections of Gucci, Prada, Salvatore Ferragamo, Giorgio Armani, Ray-Ban, and Valentino. Plus, action sports brands like Smith, Electric, Carrera, and trendsetting luxury designers like Dita, Fred, Gold & Wood. Enjoy the best vision-correction products such as Essilor, Zeiss, Seiko, and Hoya.

Go-Optic Rating

Rating
Overall Satisfaction8.5 /10
Would Shop Here Again8.4 /10
Likelihood to Recommend8.5 /10
Product Selection9.2 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.1 /10
On-Time Delivery8.2 /10
Satisfaction with Customer Support8.0 /10
Overall Satisfaction:
 

8.5out of 10


Would Shop Here Again:

 

8.4out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

77%78%

Neutral

17%15%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.0 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Go-Optic

Showing 1 - 20 of 1,603

Brian

Site Experience Feedback

Dec 15, 2024

Liked that Go-Optic had a lot of lens options.

Online Shopper

Site Experience Feedback

Jan 05, 2025

Website was easy to use.

mad

Site Experience Feedback

Jan 05, 2025

Great!

Mike

Site Experience Feedback

Jan 05, 2025

An option to use PayPal or Apple Pay would be huge

nonosdad

Site Experience Feedback

Jan 05, 2025

Smooth process

Emily

Site Experience Feedback

Jan 04, 2025

price was great

Count Vilanova

Site Experience Feedback

Jan 04, 2025

It is a pleasure to see a site that sells frames at cost for me to be able to do my own repair. this needs to be more common place in both affordability and customization for propper eye wear.

CD

Site Experience Feedback

Jan 04, 2025

Good overall

ALS

Site Experience Feedback

Nov 25, 2024

First order discontinued not do good.

Love it

Site Experience Feedback

Dec 22, 2024

was re-ordering frames. great value.


Post-Delivery Feedback

Jan 04, 2025

Easy and great prices

digi

Site Experience Feedback

Jan 03, 2025

all good, great prices after discount. will try out the lenses services in the future

hhhhh

Site Experience Feedback

Jan 03, 2025

Did not like having to redo entire lens selection. It would be nice if you when we want to edit that we can see our previous selections still there for comparison.

Bo

Site Experience Feedback

Jan 03, 2025

Great website with lots of choices and easy to order! Would recommend to everyone who is looking for quality eyeglasses.

Mike

Site Experience Feedback

Dec 19, 2024

None


Post-Delivery Feedback

Jan 03, 2025

Great

J

Site Experience Feedback

Jan 03, 2025

Hard to find item but was $30-45 cheaper.

Chelle

Site Experience Feedback

Jan 03, 2025

Good

BLK_NYT

Site Experience Feedback

Jan 03, 2025

Great price, nice coupon code...easy and fast.

none

Site Experience Feedback

Jan 03, 2025

good experience

John

Site Experience Feedback

Jan 02, 2025

N/A

MotoMan10

Site Experience Feedback

Jan 02, 2025

It has always been easy to find what I need and trust they can find for me as well.