Go-Optic Reviews - 1,603 Review - 8.5/10
Go-Optic Rating
Overall Satisfaction | 8.5 /10 |
---|---|
Would Shop Here Again | 8.4 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 8.2 /10 |
Satisfaction with Customer Support | 8.0 /10 |
8.5out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 77% | 78% |
Neutral | 17% | 15% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Go-Optic
Showing 1 - 20 of 1,603
Brian
Site Experience Feedback
Dec 15, 2024
Liked that Go-Optic had a lot of lens options.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
Website was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mad
Site Experience Feedback
Jan 05, 2025
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Jan 05, 2025
An option to use PayPal or Apple Pay would be huge
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nonosdad
Site Experience Feedback
Jan 05, 2025
Smooth process
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Emily
Site Experience Feedback
Jan 04, 2025
price was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Count Vilanova
Site Experience Feedback
Jan 04, 2025
It is a pleasure to see a site that sells frames at cost for me to be able to do my own repair. this needs to be more common place in both affordability and customization for propper eye wear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CD
Site Experience Feedback
Jan 04, 2025
Good overall
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ALS
Site Experience Feedback
Nov 25, 2024
First order discontinued not do good.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Love it
Site Experience Feedback
Dec 22, 2024
was re-ordering frames. great value.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Love it
Post-Delivery Feedback
Jan 04, 2025
Easy and great prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
digi
Site Experience Feedback
Jan 03, 2025
all good, great prices after discount. will try out the lenses services in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hhhhh
Site Experience Feedback
Jan 03, 2025
Did not like having to redo entire lens selection. It would be nice if you when we want to edit that we can see our previous selections still there for comparison.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Bo
Site Experience Feedback
Jan 03, 2025
Great website with lots of choices and easy to order! Would recommend to everyone who is looking for quality eyeglasses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Dec 19, 2024
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Post-Delivery Feedback
Jan 03, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
J
Site Experience Feedback
Jan 03, 2025
Hard to find item but was $30-45 cheaper.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Chelle
Site Experience Feedback
Jan 03, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
BLK_NYT
Site Experience Feedback
Jan 03, 2025
Great price, nice coupon code...easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
none
Site Experience Feedback
Jan 03, 2025
good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
John
Site Experience Feedback
Jan 02, 2025
N/A
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
MotoMan10
Site Experience Feedback
Jan 02, 2025
It has always been easy to find what I need and trust they can find for me as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »