Good Sam TravelAssist Customer Reviews
Good Sam TravelAssist holds a 8.8/10 overall rating and 115 verified post-delivery reviews on Bizrate.
Good Sam TravelAssist Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 69% |
 Neutral | 24% | 23% |
 Negative | 8% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 75% |
Neutral | 17% | 17% |
Negative | 7% | 8% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Good Sam TravelAssist
Showing 1 - 50 of 827
Joe
Site Experience FeedbackOct 23, 2026
At this point I have never needed but if I do need it, I willhave the coverage!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 23, 2026
Your survey is so generic it does not specifically address their service. Your survey is ridiculous and not worth continuing.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: N/A
- Customer Support: N/A
Jay
Post-Delivery FeedbackOct 23, 2026
I’m completely satisfied
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 23, 2026
When I call, I don't have to wait for someone to come on the line. Things are informative & resolved quick & easily.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
El Gordo
Site Experience FeedbackOct 21, 2026
Once I got signed in everything went great. Will use it again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robert
Site Experience FeedbackOct 20, 2026
Good experience, easy to understand instructions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
docld512
Site Experience FeedbackOct 20, 2026
was easy and good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
nick
Site Experience FeedbackOct 20, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jody
Site Experience FeedbackOct 20, 2026
Just renewed travel assist.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Rick
Site Experience FeedbackOct 19, 2026
Ok
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Mike M.
Site Experience FeedbackOct 18, 2026
Website easy to understand and navigate. Pricing was extremely competitive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 18, 2026
it was fine
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruben
Site Experience FeedbackOct 18, 2026
None
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kl
Post-Delivery FeedbackOct 17, 2026
Purchased this for travel to Mexico. Hopefully I never have to use it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tom
Site Experience FeedbackOct 17, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 16, 2026
Seemed like a goo0d value for what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Jake
Site Experience FeedbackOct 16, 2026
Renewal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Godzilla
Site Experience FeedbackOct 16, 2026
Everything in one place
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 16, 2026
I just purchased insurance for our travel trailer and have never had to use it so can't say if it's good or not. I wish it included the Good Sam.membership.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackOct 15, 2026
We've dealt with all Good Sam policies for a long time and continue to be highly satisfied. Thank you
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
RickG
Site Experience FeedbackOct 14, 2026
Easy Transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 12, 2026
Unable to delete old payment methods or successfully save new cards
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Tim
Site Experience FeedbackOct 12, 2026
Had to go back and start over as it got stuck on the credit card info
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skarecrow
Site Experience FeedbackOct 11, 2026
No comments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buddy
Site Experience FeedbackOct 9, 2026
Website easy-to-use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BV
Site Experience FeedbackOct 9, 2026
It was easy to place the order, but I couldn't update my phone number
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Klee
Site Experience FeedbackOct 8, 2026
It's all good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Knaq
Site Experience FeedbackOct 8, 2026
Everything went fine. No problems.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TimS
Site Experience FeedbackOct 8, 2026
There were glitches in filling out CC info for purchase in Security Code field. Kept reverting to letters instead of numbers until I navigated back, then forward twice to that field. It finally accepted the numbers
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Retiredrvcouple
Site Experience FeedbackOct 8, 2026
Was easy and had info i needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Yep
Site Experience FeedbackOct 7, 2026
I just got a membership that’s all was not hard
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
X
Site Experience FeedbackOct 6, 2026
GOOD EXPERIENCE!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crislake
Site Experience FeedbackOct 6, 2026
So far everything is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrlee
Site Experience FeedbackOct 5, 2026
Made it better to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackOct 5, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DT
Site Experience FeedbackSep 29, 2026
Everything was pretty clear cut & easy to choose the plan I wanted. Price was right. Good deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 29, 2026
Easy to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chaos
Site Experience FeedbackSep 29, 2026
overall experience with the website was good. The only issue or concern that I did not care for, was the fact that there was no clear indication on how to sign into the website. You can clearly join or sign up, but the login page does not have an indicator to sign in.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sue
Post-Delivery FeedbackSep 27, 2026
I just got a membership and the ravel assist so I can’t really say yet
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
Online Shopper
Site Experience FeedbackSep 26, 2026
Overall easy to navagate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
I don’t have a nickname
Site Experience FeedbackSep 24, 2026
It was not clear and I had a hard time doing it
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 23, 2026
This is the first time purchasing Good Sam Travel Assistance. I have not purchased anything yet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
I don’t want my comments published
Site Experience FeedbackSep 23, 2026
A lot of personal questions on survey didn’t like and didn’t know when email or papers will come for insurance if spouse passes away while traveling.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sal
Site Experience FeedbackSep 23, 2026
Everything was as promised easy to navigate & order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Big Al.
Post-Delivery FeedbackSep 23, 2026
I keep getting mail asking me to join the Travel Assist and they also include a temporary membership card. I have already joined but have not received any membership information or a membership card. I know my membership is good until mid 2028.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
User friendly
Site Experience FeedbackSep 23, 2026
User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackSep 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GFS
Site Experience FeedbackSep 22, 2026
No problems placing the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don R.
Site Experience FeedbackSep 21, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10