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Good Sam TravelAssist Reviews - 595 Reviews - 9.2/10

Jan 8, 2025
TravelAssist is an emergency medical assistance program to ensure you are prepared to get immediate care in the event of an injury or illness during travel, and to reduce or eliminate the burden of associated costs and logistics.

Good Sam TravelAssist Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.3 /10
Product Selection9.0 /10
Ease of Finding8.8 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

76%77%

Neutral

17%17%

Negative

8%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.8 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Good Sam TravelAssist

Showing 1 - 20 of 595

Camper man

Site Experience Feedback

Dec 01, 2024

Like the discount price hope it continues


Post-Delivery Feedback

Jan 06, 2025

I figured this travel assist would be good in case I had an emergency or some kind of medical need

Cindy

Site Experience Feedback

Dec 03, 2024

Everything looks good. I look forward to taking advantage of the offer.


Post-Delivery Feedback

Jan 06, 2025

I was very appreciative of the customer service I received during a recent trip to California. Although I had the tires checked (and got the spare aired up) the day before I left Corpus Christi, I had a blowout. The customer service agent was very concerned about my safety on the highway and she arranged for service promptly. I was extremely happy with the driver who came to change my tire as well. Thank you very much!

Online Shopper

Site Experience Feedback

Jan 05, 2025

Easy to use

JKendrjoy

Site Experience Feedback

Jan 05, 2025

Thank you for all your help and detail information that is given. To your knowledgeable team member thank you for all your help from start to finish. You were a joy to encounter on today. Thank you again for everything.

Online Shopper

Site Experience Feedback

Dec 28, 2024

Is there any way to get my various memberships with Good Sam changed to auto renew at the same date for all three? I have a Good Sam Membership, Good Sam Roadside Assist membership for myself and daughters, and Good Sam Travel Assist, all of which renew at different dates

RV Betty

Site Experience Feedback

Jan 04, 2025

Have never had to use the product and hope we don't ever. Great peace of mind.

Reddy

Site Experience Feedback

Dec 22, 2024

easy to get around and use


Post-Delivery Feedback

Jan 02, 2025

So fast and easy great know they are people I can reach out to

Satisfied Customer

Site Experience Feedback

Dec 17, 2024

I have roadside service and travel assist. I am glad it was an easy process.

BillyD

Site Experience Feedback

Dec 31, 2024

Nice signup

Online Shopper

Post-Delivery Feedback

Dec 31, 2024

I have renewed a trusted service

1423

Site Experience Feedback

Dec 26, 2024

Wanted to sell me Good Sam membership but nowhere did it give me a place to say I am a member


Post-Delivery Feedback

Dec 31, 2024

Good Sam has exactly what I had been looking for and gave me time to compare what I had been looking out from a different company. Young man allowed me to compare companies and what was offered. It was almost the same (a little better) for less money.

Online Shopper

Site Experience Feedback

Dec 30, 2024

I'm a happy camper

Mel

Site Experience Feedback

Dec 28, 2024

Overall experience was very good.

MichiganGirl

Site Experience Feedback

Nov 08, 2024

Unable to complete purchase using my Good Sam Rewards Card: received fatal error. Also, I think there should be more incentive for repeat/continued customers. Why are incentives much less for loyal repeat customers than new customers?


Post-Delivery Feedback

Dec 27, 2024

I renewed my roadside assistance/emergency medical assistance membership, but I was not able to have the paperwork mailed to my current location. There was no option to change the mailing address vs my permanent address. I feel more confident traveling the country in my RV with my Good Sam Roadside Assistance insurance.

Do Whopper

Site Experience Feedback

Dec 24, 2024

Worked for me

Bryan B

Site Experience Feedback

Dec 21, 2024

Ok... Bullets aways work

Happy camper

Site Experience Feedback

Dec 20, 2024

3 times to try to get the same credit card excepted

onward

Site Experience Feedback

Dec 20, 2024

none

ls

Site Experience Feedback

Dec 19, 2024

was able to check out easily

Stroupp

Site Experience Feedback

Dec 19, 2024

I was a little confused by Renewal vs Purchase. I just needed a text link to renew.