Skip to main content

Good Sam TravelAssist Reviews - 97 Post-Delivery Reviews - 9.5/10

Good Sam TravelAssist logo
Certified
Most Current Certification:
Jun 16, 2026
TravelAssist is an emergency medical assistance program to ensure you are prepared to get immediate care in the event of an injury or illness during travel, and to reduce or eliminate the burden of associated costs and logistics.

Good Sam TravelAssist Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 97 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%93%
Neutral rating icon

Neutral

9%7%
Negative rating icon

Negative

3%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

8.5 out of 10

Site Experience Feedback - 733 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%84%
Neutral rating icon

Neutral

13%11%
Negative rating icon

Negative

6%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Good Sam TravelAssist

Showing 1 - 50 of 830

  • TNT

    Post-Delivery Feedback

    Jun 13, 2026

    Fits a purpose

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • shep

    Site Experience Feedback

    Jun 13, 2026

    Great site

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 12, 2026

    It was great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 12, 2026

    Haven’t received info

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • Jake

    Post-Delivery Feedback

    Jun 11, 2026

    Have not received a confirmation or member card!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 3
    • Customer Support: 8
    Full ratings for this review »
  • Bekah

    Site Experience Feedback

    Jun 10, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • n/a

    Post-Delivery Feedback

    Jun 10, 2026

    n/a

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • bj

    Post-Delivery Feedback

    Jun 10, 2026

    Have contracted for Travel Assist since purchasing our Motor Home. Have never used the service but it is a service one should always have.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: 10
    Full ratings for this review »
  • Membership renewal

    Post-Delivery Feedback

    Jun 10, 2026

    Just renewing my membership

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: 10
    Full ratings for this review »
  • TNT

    Site Experience Feedback

    Jun 9, 2026

    Pretty easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kelly

    Site Experience Feedback

    Jun 9, 2026

    Very slow service

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Bry

    Site Experience Feedback

    Jun 9, 2026

    Very easy and secure

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Apple Valley Senior

    Site Experience Feedback

    Jun 9, 2026

    Easy way to get travel's assistance

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Sheila

    Site Experience Feedback

    Jun 9, 2026

    It took me 6 times and 2 days to get the credit card information to populate so I could finish the order.

    • Overall Rating: 5
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cacique

    Site Experience Feedback

    Jun 9, 2026

    I hope I never have to use the travel assist, but there's a good peace of mind knowing I have it to help with unforseen emergencies!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • M Sam

    Site Experience Feedback

    Jun 8, 2026

    Great Service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 8, 2026

    Good products offered. Trust Good Sam. Highly reputable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 7, 2026

    No comments

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bill

    Site Experience Feedback

    Jun 7, 2026

    The website is easy to navigate and understand.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TR

    Site Experience Feedback

    Jun 7, 2026

    Na

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ih

    Site Experience Feedback

    Jun 7, 2026

    Good quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bill H

    Post-Delivery Feedback

    Jun 7, 2026

    The renewal price online was double the price in a mailer I received. The customer service person honored the mailer price but could not duplicate what I was seeing on website. Every business has issues, but the excellent customer service I received gives me confidence that the company will "do the right thing" for it's customers. I would absolutely recommend Good Sam products and services.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: 10
    Full ratings for this review »
  • Hawkeye

    Site Experience Feedback

    Jun 6, 2026

    Clear and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 6, 2026

    Easy peasy

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy camper

    Site Experience Feedback

    Jun 5, 2026

    The site was pretty easy to navigate with no surprises

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GB

    Site Experience Feedback

    Jun 5, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Shorty

    Site Experience Feedback

    Jun 5, 2026

    It's a very good quick service to enroll in your programs Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Forrest

    Post-Delivery Feedback

    Jun 5, 2026

    I want a review of exactly how I'm covered. I'm interested in the remote evacuation in circumstances helicopters are necessary clearly defined. Appliances at Camper World are expensive. I could use $200 off or more on a batt refrigerator for my bunkhouse Flagstaff 18' travel trailer.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Josh

    Site Experience Feedback

    Jun 4, 2026

    It was good but I expected some upsells to add other services and coverages!

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rich

    Site Experience Feedback

    Jun 4, 2026

    Please don't ask a member to sing in to the website a second time - especially after entering two factor info.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • EB

    Site Experience Feedback

    Jun 4, 2026

    Easy to navigate any information, very clear and easy to understand

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chad

    Post-Delivery Feedback

    Jun 4, 2026

    Great experience with great prices. Everyone is so knowledgeable and respectful, also super caring. I would recommend Good Sam TravelAssist too everyone. HUGE TEN STARS

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Fluffy

    Site Experience Feedback

    Jun 2, 2026

    it worked pretty smooth

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maximus

    Site Experience Feedback

    Jun 2, 2026

    Nothing further to add. Seems a good value for the price, we have 3 trips upcoming in next year....appears to be a "reasonable" opportunity which I hope is better than the Roadside Assistance plan I once had & cancelled due to disappointing results.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Ilovemydog

    Site Experience Feedback

    Jun 2, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 2, 2026

    Very easy to use. No problems

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Scott

    Site Experience Feedback

    Jun 1, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tina

    Post-Delivery Feedback

    Jun 1, 2026

    We just purchased for the first time, so at this point I have nothing to mention.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Santa Fe Ted

    Site Experience Feedback

    Jun 1, 2026

    Very easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Teacherlady

    Site Experience Feedback

    May 31, 2026

    Works well

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 31, 2026

    good service

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Teacherlady

    Site Experience Feedback

    May 31, 2026

    Happy and feel safer on the road.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • ,

    Site Experience Feedback

    May 31, 2026

    .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Snow Falcon

    Post-Delivery Feedback

    May 31, 2026

    Some my travel assistant expired in February, I was expecting the policy would start on date of purchase for the next year and no be backdated to February.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • VBee

    Post-Delivery Feedback

    May 31, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • PJ

    Site Experience Feedback

    May 31, 2026

    Provided services needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jerry G.

    Site Experience Feedback

    May 30, 2026

    Very easy to use and plan benefits are clearly explained.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 30, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Casper

    Site Experience Feedback

    May 30, 2026

    Very impressive

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annie

    Site Experience Feedback

    May 29, 2026

    Piece of mind

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Good Sam TravelAssist Reviews | Verified Customer Reviews at Bizrate Surveys