Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.8/10 overall rating and 1,216 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 79% |
 Neutral | 15% | 14% |
 Negative | 11% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 14% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,176
Libby
Post-Delivery FeedbackNov 13, 2026
I called good Sam’s roadside assistance they answered promptly and reassured me that my problem would be solved they gave me the name profile of the mechanic that was coming ss sign off relief. I’m so happy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Stace
Site Experience FeedbackNov 13, 2026
Very easy to determine the plan
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
?old fart?
Site Experience FeedbackNov 13, 2026
Fairly easy considering that I repel technology.
- Overall Rating: N/A
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Satisfied
Site Experience FeedbackNov 13, 2026
No complaints, interactions where easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Benny
Site Experience FeedbackNov 13, 2026
Ok. Easy to use. Some things not clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Woody
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony A
Site Experience FeedbackNov 13, 2026
I had two choices to make as far as roadside assistance companies and I chose The Good Sam.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Post-Delivery FeedbackNov 13, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Max
Site Experience FeedbackNov 13, 2026
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ike
Site Experience FeedbackNov 13, 2026
Mostly good, but not being able to change CC billing address was a pain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tsunami
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mike f
Site Experience FeedbackNov 13, 2026
Good overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neesie
Site Experience FeedbackNov 13, 2026
Very easy to fill out information.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Corby
Site Experience FeedbackNov 13, 2026
Just signed up and will need assistance with towing in a couple of days
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank
Site Experience FeedbackNov 13, 2026
Since this is my first experience with AAA I don't have much to comment on. The website was easy to find and easy to use. The pricing seemed very fair. My wife recommended we get it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tere
Site Experience FeedbackNov 13, 2026
We are getting ready to pull out the motor home and do some traveling in a few weeks and we want to make sure that we're ready to do that
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosemari
Site Experience FeedbackNov 13, 2026
Always grateful for sam
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zeph
Site Experience FeedbackNov 13, 2026
Very good experience and clarity of detail.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mff6557
Site Experience FeedbackNov 13, 2026
I think Good Sam is better than AAA. The wait times for assistance are Excellent. I feel better having the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Getting rv coverage
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Linda
Site Experience FeedbackNov 13, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 13, 2026
Prefer not to share.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RVing
Site Experience FeedbackNov 13, 2026
Safety First!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 13, 2026
blow out tire on car caddy in deleware customer service helped me with location and dispatched repair vehicl whole problem was approxametly three hours start to finish
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
Phil
Site Experience FeedbackNov 13, 2026
I just wanted to purchase Roadside assistance and I did.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
DB
Post-Delivery FeedbackNov 13, 2026
My son was on his way home from college and got a flat tire. He was in a fairly remote area and so it took about 90 minutes for someone to come out and help, but they were able to change out the tire so that he could make it home. The person that came out was very kind and nice. It was late at night and pitch black in the area he was at and so it was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Donny
Post-Delivery FeedbackNov 13, 2026
Everything seems good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KiwiIam
Site Experience FeedbackNov 13, 2026
Using this site to renew my Goodsam Roadside plan was very easy and quick for the first time in a long time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
MegaMosquito
Site Experience FeedbackNov 13, 2026
Web site is very poorly set up. It seems to have no idea that I have existing roadside assistance coverage that I simply want to renew. So I shop for plans, select one click continue and then on the next screen those prices are suddenly replaced with new prices, which are much higher.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
RicW
Site Experience FeedbackNov 12, 2026
easy to sign up. lots of options. hope they actually come get me if im off road with my trailer...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Kushtaka
Site Experience FeedbackNov 12, 2026
. went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackNov 12, 2026
Pete
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
Dwayne
Site Experience FeedbackNov 12, 2026
After reviewing my plan that was abut to expire I was able to renew my plan. I am still not sure if I need roadside assistance and travel assistance. I would be nice if someone there could tell me if both are needed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
General
Site Experience FeedbackNov 12, 2026
Found it useful to be able to look at reviews and see how Good Sam was rated, and how the rate compared with comparable companies.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
heney
Site Experience FeedbackNov 12, 2026
wow
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
XMLK007
Site Experience FeedbackNov 12, 2026
As expected
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackNov 12, 2026
Nice and easy. Everything we was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wbgood
Site Experience FeedbackNov 12, 2026
Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackNov 12, 2026
information was easy to understand. managed to get through the process without any fristration.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackNov 12, 2026
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
michael
Site Experience FeedbackNov 12, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Army Veteran
Site Experience FeedbackNov 12, 2026
Programs were explained well and the cost was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
na
Site Experience FeedbackNov 12, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackNov 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
We just needed to renew. Very Easy!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackNov 12, 2026
Simple, easy, fast, and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Post-Delivery FeedbackNov 12, 2026
The parts department was very helpful in finding right part for my rv, and had suggestions on the repair.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
abi
Site Experience FeedbackNov 12, 2026
i love the service so much
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 12, 2026
its easy buying for family member
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A