Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.8/10 overall rating and 1,211 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 76% |
 Neutral | 15% | 15% |
 Negative | 11% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 14% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,194
On time
Site Experience FeedbackNov 11, 2026
Website was easy to use. There was no problems using it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MP
Site Experience FeedbackNov 11, 2026
Smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don’t publish
Site Experience FeedbackNov 11, 2026
Fine. Got a mailer offering 50% off. After I got into the program that was denied because my email was in the system. We had a plan previously. I took the bait and bought anyway. You should honor all those to whom you send the offer. With today’s class mourners that should be an easy match up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carters2026
Site Experience FeedbackNov 11, 2026
Fairly quick and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lettie
Site Experience FeedbackNov 11, 2026
Want an option to ask how many AAA cards I need for the family
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
My RV
Site Experience FeedbackNov 11, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 11, 2026
Don’t like automatic renewal
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Cahill
Site Experience FeedbackNov 11, 2026
Liked the web site, easy to use. Very clear regarding product detail.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Curt
Site Experience FeedbackNov 11, 2026
Upon ordering Roadside assistance it asked about Travel Assist but I have that allready
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
dcb
Site Experience FeedbackNov 11, 2026
na
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kmck
Site Experience FeedbackNov 11, 2026
Very good and friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
Alll went well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackNov 11, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mama Jimenez
Site Experience FeedbackNov 11, 2026
I’m looking forward to have good experiences with you services.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Speed
Site Experience FeedbackNov 11, 2026
After I updated my email address it sent me back to the main page which caused me to question if the transaction went thru. Glad I started over because the purchase was not made.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
Left AAA for this
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat mom
Site Experience FeedbackNov 11, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
phil
Post-Delivery FeedbackNov 11, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
FLMotorhome
Site Experience FeedbackNov 11, 2026
Very positive
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ethtron
Site Experience FeedbackNov 10, 2026
It was nice and easy. Super quick!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pete
Site Experience FeedbackNov 10, 2026
Good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brendan
Site Experience FeedbackNov 10, 2026
I always have a good, responsive experience when it was necessary to use the service.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Draxel
Site Experience FeedbackNov 10, 2026
So far, no complaints
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackNov 10, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy Joe
Site Experience FeedbackNov 10, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rojo1
Site Experience FeedbackNov 10, 2026
I have been a good Sam member for years and used there service 3 times. Worth every penny.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackNov 10, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Conative31
Post-Delivery FeedbackNov 10, 2026
Receive an online promo to join the roadside program.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Dee
Site Experience FeedbackNov 10, 2026
It was very easy to use and I finished in less than an hour.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Craig
Site Experience FeedbackNov 10, 2026
Good site, easy to use
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Dan
Site Experience FeedbackNov 10, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sandy26
Site Experience FeedbackNov 10, 2026
Site performance was smooth. Choices marked clearly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lucky
Site Experience FeedbackNov 10, 2026
It is an easy process. We page clearly identifies coverage levels and what that includes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
all
Site Experience FeedbackNov 10, 2026
Had some difficulted in the beginning,eventually figured it out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
yo
Site Experience FeedbackNov 10, 2026
looks good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 10, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 10, 2026
no problems
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 10, 2026
Good experience, smooth transaction
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ning
Site Experience FeedbackNov 10, 2026
The website works well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 10, 2026
When I applied for the service I didn't have any issues concerning my policy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jess
Site Experience FeedbackNov 10, 2026
It was great. I wish I would have known about it sooner
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Squeak
Site Experience FeedbackNov 10, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paul C
Post-Delivery FeedbackNov 10, 2026
I purchased a roadside emergency then never heard anything about it. No card, no call; nothing but spam email.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: N/A
JR
Site Experience FeedbackNov 10, 2026
Evrything went well, easy...
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
YukonH20
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 9, 2026
My purchase was suppose to auto renew and did not. S i had to go online and purchase
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Coach
Site Experience FeedbackNov 9, 2026
Everything was good and easy to understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackNov 9, 2026
AWSOME!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charles
Site Experience FeedbackNov 9, 2026
No bad experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mackenzie
Site Experience FeedbackNov 9, 2026
It was quick
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A