Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.8/10 overall rating and 1,211 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 73% | 77% |
 Neutral | 15% | 16% |
 Negative | 11% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 14% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,207
Quick and easy
Site Experience FeedbackNov 8, 2026
Quick and easy!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Akemi
Site Experience FeedbackNov 8, 2026
Easy set up, detail plans displayed good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackNov 8, 2026
will see how good it is if I need it
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Mike
Site Experience FeedbackNov 8, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WOLF
Site Experience FeedbackNov 8, 2026
N /A
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Doug
Site Experience FeedbackNov 8, 2026
The one thing that wasn’t really clear was if it was good for all cars. In the mail, it looked like all of the services are good for multiple cars, but then online it looks like you have to get the platinum version to get the deal on all of the cars.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Grandma bear
Site Experience FeedbackNov 8, 2026
Very quick & easy
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Taylor
Site Experience FeedbackNov 8, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Site Experience FeedbackNov 8, 2026
Easy to follow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cory and Marco on YouTube
Site Experience FeedbackNov 8, 2026
overall very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cveras
Site Experience FeedbackNov 8, 2026
So far so good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
E
Site Experience FeedbackNov 8, 2026
Confused by the offer I received in an email that was 1/2 price, but I was charged full price. Not sure if that was for new members versus renewal.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
1964 traveler
Site Experience FeedbackNov 8, 2026
Ease of usage of the website. Clear choices of plans and prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Post-Delivery FeedbackNov 8, 2026
Non issues so far to contact roadside assistance.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Carrie
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Sidepipe
Site Experience FeedbackNov 8, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Mike
Post-Delivery FeedbackNov 8, 2026
When my friend wrecked his car and had to remind him of AAA. They are always there when I need them.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Gabriel Dias
Site Experience FeedbackNov 8, 2026
Very very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJL
Site Experience FeedbackNov 8, 2026
Good experience, easy to navigate the selections i chose.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hardway
Site Experience FeedbackNov 8, 2026
Everything is pretty smooth and fluid going in one direction. Can't go back a page in survey.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackNov 7, 2026
Not bad
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Julianna
Site Experience FeedbackNov 7, 2026
Good experience overall
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 7, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bev
Site Experience FeedbackNov 7, 2026
The website was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
Quick, easy. Good coverage for a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tia
Site Experience FeedbackNov 7, 2026
Niceee but not protected
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
PJ
Site Experience FeedbackNov 7, 2026
Very easy to understand and use.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
JAG
Site Experience FeedbackNov 7, 2026
Clear directions, easy to read
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackNov 7, 2026
So easy to use! The explanation of benefits for different options was very clear and to the point!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackNov 7, 2026
It was easy to read details of plans, choose, and pay. I purchased a 2-year auto plan for my grandson.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Cannac
Site Experience FeedbackNov 7, 2026
Easy very straightforward
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 7, 2026
Website interaction fine, but I updated my payment card several days ago and my old expired card kept being used to renew my membership? There was no option to remove the old account to prevent that from occuring. My correct payment method was checked as the acount to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skippy
Site Experience FeedbackNov 7, 2026
Really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KR
Site Experience FeedbackNov 7, 2026
ok
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
Happy Traveler
Site Experience FeedbackNov 7, 2026
It was simple and quick.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dazzle
Site Experience FeedbackNov 7, 2026
The $39 option was required? It would not let me proceed without including this option
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mac
Post-Delivery FeedbackNov 7, 2026
always good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Al
Post-Delivery FeedbackNov 7, 2026
fast and effeciant
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackNov 7, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
RDunn
Site Experience FeedbackNov 6, 2026
Well thought I clicked on AAA link but sent me to Good Sam and I had no clue the benefits they offered. I've been long time aaa member and needed to renew and update info. Glad I stumbled upon Good Sam!! The prices and deals and coverage surpasses what I was getting from aaa.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oldboyrugger
Site Experience FeedbackNov 6, 2026
No
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mom
Site Experience FeedbackNov 6, 2026
I'm going out of town and because I'm traveling alone I wanted additional insurance.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
Cloggerjen
Site Experience FeedbackNov 6, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackNov 6, 2026
It was pretty good. I am looking forward to see what sort of benefits I get.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackNov 6, 2026
Need a jump
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
G
Site Experience FeedbackNov 6, 2026
Did not like that it automatic renewals
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Nini v.
Site Experience FeedbackNov 6, 2026
Very easy to get what you need and check out. Good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justin
Site Experience FeedbackNov 6, 2026
this has come highly recommended from many friends
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mel
Site Experience FeedbackNov 6, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Madi
Site Experience FeedbackNov 6, 2026
Idk yet
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7