Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.8/10 overall rating and 1,216 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 73% | 76% |
 Neutral | 16% | 16% |
 Negative | 12% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 14% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,235
TUP
Site Experience FeedbackNov 5, 2026
easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zac
Site Experience FeedbackNov 5, 2026
Much cheaper than AAA. I was going to renew but so glad I checked Good Sam!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Site Experience FeedbackNov 5, 2026
Easy to read
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Derek
Site Experience FeedbackNov 5, 2026
It was easy and quick to join good Sam.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackNov 5, 2026
Very nice - the price was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Allie
Site Experience FeedbackNov 5, 2026
Easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Best roadside service for anyone wth cars n family can purchase,its a safery net you can have for ur
Site Experience FeedbackNov 5, 2026
Very throughly n easy to purchase .
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Desiree
Site Experience FeedbackNov 5, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJ
Site Experience FeedbackNov 5, 2026
website worked great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SMonroe
Site Experience FeedbackNov 5, 2026
The process was very easy. The discount is exceptionally great. I’ve been with AAA for years but no more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Polar Bear
Site Experience FeedbackNov 5, 2026
Nothing to fix or comment on. The site works just like it should.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jan
Site Experience FeedbackNov 5, 2026
Good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
na
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 5, 2026
I did not purchase any items. I just purchased the roadside assistance insurance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Seaninsjca
Post-Delivery FeedbackNov 5, 2026
Price is great for the service described. I have not tried using the service yet, so I can not speak to the quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Holly
Site Experience FeedbackNov 5, 2026
I found looking around on the web site ok. I just hope the product works as listed on the site
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tow service
Site Experience FeedbackNov 5, 2026
Easy to apply online. Hope I don’t have to use the service but I have peace of mind knowing that I have it in case of emergency.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tom_B
Site Experience FeedbackNov 5, 2026
Website was a little slow processing our payment, but other than that everything was pretty straight forward.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackNov 5, 2026
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BOSS1
Site Experience FeedbackNov 5, 2026
The wording is a little confusing and maybe a little deceptive.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
HappyCamping1
Site Experience FeedbackNov 5, 2026
Too expensive - explanation for cost tiers is hard to differentiate.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
pepper
Site Experience FeedbackNov 5, 2026
The website is fine but since I've just signed up I don't know what the service will be like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
It was fine. Would like to know if I’ll be getting sent membership cards or what?
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackNov 5, 2026
Excellent pricing for comprehensive coverage. Good experience with coverage in the past
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Driver
Site Experience FeedbackNov 5, 2026
Good deal
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
TommyTune
Post-Delivery FeedbackNov 5, 2026
Best product available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kel
Site Experience FeedbackNov 5, 2026
The process was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jun
Site Experience FeedbackNov 4, 2026
It was easy to navigate for a senior cotizen.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
J b
Site Experience FeedbackNov 4, 2026
N/a
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Patti
Site Experience FeedbackNov 4, 2026
Easy to enroll and pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 4, 2026
Was very clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
asshole
Site Experience FeedbackNov 4, 2026
Don't spam me
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
HAPJR
Site Experience FeedbackNov 4, 2026
good overall, could be clearer on your $39 offer, such as does it include motorcycles?
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
David
Site Experience FeedbackNov 4, 2026
was supposed to be 50% off and wasn't
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hawk
Site Experience FeedbackNov 4, 2026
So far good
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
sawdust
Site Experience FeedbackNov 4, 2026
best price !
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Thanks
Site Experience FeedbackNov 4, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buz
Site Experience FeedbackNov 4, 2026
Everything wss easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Powerparks
Site Experience FeedbackNov 4, 2026
None.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Newbie gets assistance on the road
Site Experience FeedbackNov 4, 2026
The product is good. It was hard to understand the added value of the plans above the basic
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
chuck
Site Experience FeedbackNov 4, 2026
good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 4, 2026
nice and straight forward
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 4, 2026
Good experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 4, 2026
Great interaction between the site
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
Bobbi
Site Experience FeedbackNov 4, 2026
Had a little problem when opening the details section. It overlapped what was already on the screen, so it made it very hard to read. Otherwise, very clear info.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackNov 4, 2026
easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grama P.
Site Experience FeedbackNov 4, 2026
I was able to obtain coverage for my one vehicle at a better price than AAA and since I am on a limited income that is a big help.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GDHusband
Site Experience FeedbackNov 4, 2026
I got ban email stating that it was time to renew my roadside coverage for $119.95 with a $10 discount making it $99.95 but when I went to your site there was no $119.95 renweal only 129.95 with a $10 discount. Mistakes like that are very bad customer service
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8