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Good Sam Roadside Assistance Customer Reviews

Good Sam Roadside Assistance holds a 8.8/10 overall rating and 1,216 verified post-delivery reviews on Bizrate.

Good Sam Roadside Assistance logo
Certified
Most Current Certification:
Nov 5, 2026
Good Sam Enterprises is a provider of membership clubs, as well as subscription-based products, services and publications, targeted toward recreational vehicle and other outdoor enthusiasts in the United States and Canada.

Good Sam Roadside Assistance Rating

Customer Certified
Certified

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Post-Delivery Feedback - 1,216 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

72%75%
Neutral rating icon

Neutral

16%17%
Negative rating icon

Negative

11%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Site Experience Feedback - 12,019 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.1out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%80%
Neutral rating icon

Neutral

15%14%
Negative rating icon

Negative

6%6%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for Good Sam Roadside Assistance

Showing 1 - 50 of 13,235

  • Jun

    Site Experience Feedback

    Nov 4, 2026

    It was easy to navigate for a senior cotizen.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • J b

    Site Experience Feedback

    Nov 4, 2026

    N/a

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Patti

    Site Experience Feedback

    Nov 4, 2026

    Easy to enroll and pay

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 4, 2026

    Was very clear

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • asshole

    Site Experience Feedback

    Nov 4, 2026

    Don't spam me

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • HAPJR

    Site Experience Feedback

    Nov 4, 2026

    good overall, could be clearer on your $39 offer, such as does it include motorcycles?

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • David

    Site Experience Feedback

    Nov 4, 2026

    was supposed to be 50% off and wasn't

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Hawk

    Site Experience Feedback

    Nov 4, 2026

    So far good

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • sawdust

    Site Experience Feedback

    Nov 4, 2026

    best price !

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Thanks

    Site Experience Feedback

    Nov 4, 2026

    Ok

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Buz

    Site Experience Feedback

    Nov 4, 2026

    Everything wss easy

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Powerparks

    Site Experience Feedback

    Nov 4, 2026

    None.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Newbie gets assistance on the road

    Site Experience Feedback

    Nov 4, 2026

    The product is good. It was hard to understand the added value of the plans above the basic

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • chuck

    Site Experience Feedback

    Nov 4, 2026

    good service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 4, 2026

    nice and straight forward

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 4, 2026

    Good experience.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 4, 2026

    Great interaction between the site

    • Overall Rating: 7
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Bobbi

    Site Experience Feedback

    Nov 4, 2026

    Had a little problem when opening the details section. It overlapped what was already on the screen, so it made it very hard to read. Otherwise, very clear info.

    • Overall Rating: 10
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 4, 2026

    easy process

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Grama P.

    Site Experience Feedback

    Nov 4, 2026

    I was able to obtain coverage for my one vehicle at a better price than AAA and since I am on a limited income that is a big help.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GDHusband

    Site Experience Feedback

    Nov 4, 2026

    I got ban email stating that it was time to renew my roadside coverage for $119.95 with a $10 discount making it $99.95 but when I went to your site there was no $119.95 renweal only 129.95 with a $10 discount. Mistakes like that are very bad customer service

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • RandyNC

    Site Experience Feedback

    Nov 4, 2026

    Good product for 5th wheel owners

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Gerry

    Site Experience Feedback

    Nov 4, 2026

    I like the services provided for stress free travel

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 4, 2026

    Great flow and easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ron

    Site Experience Feedback

    Nov 4, 2026

    I will later

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Deshawnda

    Site Experience Feedback

    Nov 4, 2026

    It was quick and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maestro

    Site Experience Feedback

    Nov 4, 2026

    I always liked the company

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JAK

    Site Experience Feedback

    Nov 4, 2026

    I didn't realize my Road side Assistance had run out 12/13/2025

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Matty

    Site Experience Feedback

    Nov 4, 2026

    good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Nov 4, 2026

    Overall good experience

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jarod

    Site Experience Feedback

    Nov 4, 2026

    Quick, easy, affordable.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lambr78

    Site Experience Feedback

    Nov 4, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Simple

    Site Experience Feedback

    Nov 4, 2026

    Website was very detailed. Made my purchase fast and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nick L

    Post-Delivery Feedback

    Nov 4, 2026

    Ordering was very easy and everything went smoothly. I don’t have enough experience with my item yet to tell if the quality is what I want, but there’s no reason to expect bad quality

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 3, 2026

    Persistents paid off

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ASM

    Site Experience Feedback

    Nov 3, 2026

    A little hard I are standing some issues

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Nick

    Site Experience Feedback

    Nov 3, 2026

    I have only purchased Roadside Assistance and don't have any experience on the website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Billy-Bob

    Site Experience Feedback

    Nov 3, 2026

    easy to use

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Reivaj

    Site Experience Feedback

    Nov 3, 2026

    I had no issues finding the site. I like the pricing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Big Dan

    Site Experience Feedback

    Nov 3, 2026

    All went well. No issues getting thru the different options. .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RV Giggles

    Post-Delivery Feedback

    Nov 3, 2026

    Better options with better pricing than AAA.

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Linda

    Site Experience Feedback

    Nov 3, 2026

    indicated cost would be 50% off until the processing of ins.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • pops

    Site Experience Feedback

    Nov 3, 2026

    good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 3, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • hope

    Site Experience Feedback

    Nov 3, 2026

    Easy to understand and quick

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 3, 2026

    Great very informative

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tom

    Site Experience Feedback

    Nov 3, 2026

    Never had problems

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 3, 2026

    Hard to judge satisfaction with product until I have to use it

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jsteve

    Site Experience Feedback

    Nov 3, 2026

    need more clear information on what is covered in the plan without going to separate pages.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • About the Experience . . .

    Site Experience Feedback

    Nov 3, 2026

    Just ok - could have shared more info and been more help available

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    Full ratings for this review »
Good Sam Roadside Assistance Customer Reviews | Verified Customer Reviews at Bizrate Surveys