Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.7/10 overall rating and 1,211 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 72% |
 Neutral | 18% | 15% |
 Negative | 12% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
5.8 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 15% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,617
Travelin' Nana
Site Experience FeedbackSep 12, 2026
Good experience and fantastic price point
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Winnebago Wanderer
Site Experience FeedbackSep 12, 2026
Don't like the default auto renew.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Freetolay
Site Experience FeedbackSep 12, 2026
Fine except it locked up and at first would not accept my payment
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Proudfoamer
Site Experience FeedbackSep 12, 2026
Website was easy too navigate.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Deborah Abi
Site Experience FeedbackSep 12, 2026
Needed to get roadside assistance for the two vehicles I just bought.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kia
Site Experience FeedbackSep 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trini
Site Experience FeedbackSep 12, 2026
Easy to navigate and choose products but more details would be good
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Joyful Jaunts
Site Experience FeedbackSep 12, 2026
Quick, clear and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buzz
Site Experience FeedbackSep 12, 2026
Easy to use the website, super informative FAQ page, thank you. Previous AAA member and looking forward to Good Sam.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rooster
Post-Delivery FeedbackSep 12, 2026
Did not receive any magazines yet and have not used the service for roadside yet but everybody I talk to is very friendly.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: 5
Lulu
Site Experience FeedbackSep 12, 2026
Policy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee C
Site Experience FeedbackSep 12, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 12, 2026
It works great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Zimme
Site Experience FeedbackSep 12, 2026
No trouble very clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skislope
Site Experience FeedbackSep 12, 2026
Was easy to use and easy to fallow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Person
Site Experience FeedbackSep 12, 2026
Fine
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Ortiz
Site Experience FeedbackSep 12, 2026
Easy setup
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
New customer
Site Experience FeedbackSep 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
Smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vicky
Site Experience FeedbackSep 12, 2026
Website is easily navigable and had no issues completing enrollment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don L
Site Experience FeedbackSep 12, 2026
Everything is okay until you get to checkout where the actual price being charged is not visible. I’d rather see what’s being charged to my card first, but did it anyway as I trust the company.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bamafan
Post-Delivery FeedbackSep 12, 2026
I haven't received anything other than an email thanking me for purchasing Good Sam
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 2
- Customer Support: 9
Online Shopper
Site Experience FeedbackSep 12, 2026
I found the user interface to be clunky lacking in the auto fill fields that are common with other sites
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Robert
Site Experience FeedbackSep 12, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Net
Site Experience FeedbackSep 12, 2026
Website was easy to navigate and checkout was easy to complete
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
R - honda
Site Experience FeedbackSep 12, 2026
Easy to do
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kk
Site Experience FeedbackSep 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Didi
Site Experience FeedbackSep 11, 2026
It was good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tommy
Site Experience FeedbackSep 11, 2026
Seems to be a good value
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
BABY
Site Experience FeedbackSep 11, 2026
Appears to have more extensive services than any product used
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
getinwa
Site Experience FeedbackSep 11, 2026
Price was right. Hopefully I will not need it on my next trip
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 11, 2026
Easy to navigate and use to sign up
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Travel guy
Site Experience FeedbackSep 11, 2026
Love that this service is here and feel.like it's a good price. Took a very long time to load each page however
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Jodie
Site Experience FeedbackSep 11, 2026
Perfect
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Paddler
Site Experience FeedbackSep 11, 2026
Site couldn’t find account, til end.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Donnie
Site Experience FeedbackSep 11, 2026
No issues - all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dakie
Site Experience FeedbackSep 11, 2026
Thought it was a good offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Hawk
Site Experience FeedbackSep 11, 2026
Very satisfied with the ease of becoming a member
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen M.
Site Experience FeedbackSep 11, 2026
It was easy to purchase a plan.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim/Sandi
Site Experience FeedbackSep 11, 2026
This experience has been very good. While I was signing up I had a question, called the information number and got an answer right away.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 11, 2026
I’m confused I thought I was signing up for AAA ROADSIDE
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Steve
Site Experience FeedbackSep 11, 2026
Easy,Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teeman
Site Experience FeedbackSep 11, 2026
Hopefully the follow-on services will match the high quality of your sales online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Traveler
Site Experience FeedbackSep 11, 2026
Realy good service
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
tralot
Site Experience FeedbackSep 11, 2026
Easy to order from
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
Seems to be the best value and ratings are good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10