Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.7/10 overall rating and 1,214 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 72% | 76% |
 Neutral | 17% | 17% |
 Negative | 12% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 14% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,278
Toria
Site Experience FeedbackOct 30, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JuanP
Site Experience FeedbackOct 30, 2026
Great overall site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grit
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sng86
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Nancy
Site Experience FeedbackOct 30, 2026
It was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maddog
Site Experience FeedbackOct 30, 2026
Tried to make this transaction via my phone, but was thwarted due to a pop up regarding a $20 travel assistance offer that I could not click out of...very frustrating! Tried at least three times! Finally had to go to my PC to complete the transaction. Please make your website more mobile phone friendly. Thanks!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Fairly simple to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satte
Site Experience FeedbackOct 30, 2026
Ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Rosey
Site Experience FeedbackOct 30, 2026
everything was great on site , discount was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Recnut
Site Experience FeedbackOct 30, 2026
Easy to understand products offered. Good comparisons on all the products offered.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Arnie
Site Experience FeedbackOct 30, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tlady
Post-Delivery FeedbackOct 30, 2026
On day of departure the hydraulic jacks would not function. Call G.S and was talked through possible situations. After a few hours we were able to get jacks up. The problem was compressor.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 8
YasutomiK
Site Experience FeedbackOct 30, 2026
nothing in particular to report
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackOct 30, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dano Jr.
Site Experience FeedbackOct 30, 2026
Experience was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackOct 30, 2026
The website is excellent in its arrangement and the selection process and checkout process was quick and simple and probably the best I've experienced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 30, 2026
I would recommend the service for piece of mind.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 7
JB
Site Experience FeedbackOct 30, 2026
website very easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Scotty B
Site Experience FeedbackOct 30, 2026
easy to use, quick and seemless check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Great and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackOct 30, 2026
Easy to ubderstand all of it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LWS
Site Experience FeedbackOct 30, 2026
Found to be reasonably priced
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Santa Chuck
Site Experience FeedbackOct 30, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momma T
Site Experience FeedbackOct 30, 2026
Good questions. Not too long.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fulltime
Site Experience FeedbackOct 30, 2026
everything went very well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dot
Site Experience FeedbackOct 30, 2026
Very easy website to understand and pleased with pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigstace
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
PK18
Site Experience FeedbackOct 30, 2026
Fast, clear options good value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mick
Site Experience FeedbackOct 30, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lauren
Site Experience FeedbackOct 30, 2026
Everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christy S.
Site Experience FeedbackOct 30, 2026
I couldn’t get past the adding of the $20 travel coverage. I was able to remove it later, but it was irritating that I had to select it to proceed. Otherwise it was easy to use and straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
No
Site Experience FeedbackOct 30, 2026
More detailed comparison would be nice. Website could be less busy.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 30, 2026
Better offer that aaa
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackOct 29, 2026
Easy to use and covers more that AAA for the price
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackOct 29, 2026
Product description confusing
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
Pete
Site Experience FeedbackOct 29, 2026
Everything was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tarantula
Site Experience FeedbackOct 29, 2026
Good Site
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 29, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
big blue
Site Experience FeedbackOct 29, 2026
very easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Charlie
Site Experience FeedbackOct 29, 2026
Wanted to add family members not able to
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Texan
Site Experience FeedbackOct 29, 2026
No issues, website was easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rick
Site Experience FeedbackOct 29, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rell
Site Experience FeedbackOct 29, 2026
Quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 29, 2026
I used them once, service was prompt and friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Craiger
Site Experience FeedbackOct 29, 2026
I found the website extremely easy to use and navigate and it overall was a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justin
Site Experience FeedbackOct 29, 2026
Im very happy with the service provided and how easy it was to get signed up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackOct 29, 2026
The website is easy, user friendly.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ranae
Site Experience FeedbackOct 29, 2026
Quick and easy online application.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9