Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.6/10 overall rating and 1,205 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 66% |
 Neutral | 18% | 17% |
 Negative | 13% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 15% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,658
HE>I
Site Experience FeedbackSep 2, 2026
VERY EASY TO USE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eerieufos1947
Site Experience FeedbackSep 2, 2026
No thank you
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Pam
Site Experience FeedbackSep 2, 2026
Grateful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mikey
Site Experience FeedbackSep 2, 2026
The website was very easy to navigate. I purchased my roadside travel insurance policy very easily.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
blondeunicorns
Site Experience FeedbackSep 2, 2026
Great price for a lot of services
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mcomike
Site Experience FeedbackSep 2, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
wildindn
Post-Delivery FeedbackSep 2, 2026
When on a road trip and had a blow out on the 5th wheel. Call Good Sams and was told I had to wait 48 hours. I was on the phone a long time and my wife called a local shop and they were there before I got off the phone with Good Sams. Sad expirences.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Worst
Site Experience FeedbackSep 2, 2026
Website was fine .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tuna
Site Experience FeedbackSep 2, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbjo
Site Experience FeedbackSep 2, 2026
Mostly good, had to use ask button to make sure all of our trucks are covered
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Leo B.
Site Experience FeedbackSep 2, 2026
It was easy and a good deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PRRUM007
Site Experience FeedbackSep 2, 2026
I logged in to renew my memberships online
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
David
Site Experience FeedbackSep 2, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
It was smooth
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dave W.
Site Experience FeedbackSep 2, 2026
Just wanted the good Sam roadside assistance side assistance, not interested in other products.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Dr. Herb
Site Experience FeedbackSep 2, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TonyE
Site Experience FeedbackSep 2, 2026
Simple applications! Very professional and easy instructions!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grizzer Bear
Site Experience FeedbackSep 2, 2026
It's a good site. The map call laid out nice and easy. You make good use of the space.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Jim S.
Post-Delivery FeedbackSep 2, 2026
Purchased GS Roadside Assistance and had peace of mind when a check engine light and rough engine on the road made us pull over to call. Tow truck arrived in a reasonable period of time and took the RV to a facility that could make repairs the following week. We recommend roadside assistance to our fellow RV friends—it’s only a matter of when you’ll need it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Am
Site Experience FeedbackSep 2, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
mozza
Post-Delivery FeedbackSep 2, 2026
Did not capture my email address during the order, even though I received the confirmation email etc to my email address. Happy with the product once I confirmed the info after receiving a postal letter
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Michael
Site Experience FeedbackSep 2, 2026
Great experience overall. Straight forward and to the point. I like that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
I have had Good Sam's for the past 6 years. I have had to use the roadside service a couple times and have been pleased with both experiences.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TLady
Site Experience FeedbackSep 2, 2026
na
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aprillee
Site Experience FeedbackSep 2, 2026
Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kupchek
Site Experience FeedbackSep 2, 2026
Very clear and easy to use the app
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Easy on line access
Site Experience FeedbackSep 2, 2026
I don't remember seeing an email or text that my Roadside Assistant needed renewal. The renewal process went very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Niko
Site Experience FeedbackSep 2, 2026
Easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben
Site Experience FeedbackSep 2, 2026
Easy to navigate purchase.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
joe
Post-Delivery FeedbackSep 2, 2026
very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Boltman
Site Experience FeedbackSep 2, 2026
Great overall experiance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RRG
Site Experience FeedbackSep 2, 2026
Very good navigation, lots of options
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JuJu
Site Experience FeedbackSep 2, 2026
It was very easy to use the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Manny
Site Experience FeedbackSep 2, 2026
Everything it's ok.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Btcol
Site Experience FeedbackSep 2, 2026
Clear and informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N.E. Ohio
Post-Delivery FeedbackSep 2, 2026
I had an issue with my RV on a Sunday traveling back from southern state. Your representative was rude and condescending. He could not get help for me because it was a Sunday. We were stranded on the side of a major, busy highway. I finally found a local road service company to come and help me. I consider that a one time issue and we have signed up again. I hope we do not have an issue in the future with your company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 5
Online Shopper
Site Experience FeedbackSep 2, 2026
All good so far
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Steve
Post-Delivery FeedbackSep 2, 2026
Haven't had to use it yet
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 2, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackSep 2, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
.
Site Experience FeedbackSep 2, 2026
Thank you
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Big B
Site Experience FeedbackSep 2, 2026
Needs comparison
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy customer
Site Experience FeedbackSep 1, 2026
It’s was easy very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ellen
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Lolo
Site Experience FeedbackSep 1, 2026
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babaowo
Site Experience FeedbackSep 1, 2026
Its an easy to navigate site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jr
Site Experience FeedbackSep 1, 2026
Did not want to automatically enroll
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
None
Site Experience FeedbackSep 1, 2026
Good description on all plans
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A