Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.6/10 overall rating and 1,174 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 70% |
 Neutral | 17% | 18% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
7.2 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 16% | 16% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,655
Claire
Site Experience FeedbackJul 30, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chillax
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 30, 2026
I haven't needed to use the service as if yet so I'm hoping if i need to that they are there to help me out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Carrie
Post-Delivery FeedbackJul 30, 2026
I learned about Good Sam and have been very pleased with the info. CSR is good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Terry
Site Experience FeedbackJul 30, 2026
The only thing missing was how to add my wife -- Christi McCabe
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dave
Post-Delivery FeedbackJul 30, 2026
Good sam acts like i have not renewed, i keep getting snail mail and email to ask me to renew when i already have
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 6
Jill
Site Experience FeedbackJul 30, 2026
Very helpful.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
I was not notified that my membership had expired until a month late. I had auto renewal and was not notified that there was a problem. I waited forever to talk to someone and never got through. Last time we called I waited for hours and never received help. What happened to your previous good service?
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Trav
Site Experience FeedbackJul 30, 2026
That was incredible user friendly and efficient. Great prices, blows AAA out of the water.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 30, 2026
Dds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CC
Site Experience FeedbackJul 30, 2026
All good.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Arby
Site Experience FeedbackJul 30, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LadySunflower
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jos
Site Experience FeedbackJul 30, 2026
Good experience, quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Kegman
Site Experience FeedbackJul 30, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Uncle Goose
Site Experience FeedbackJul 30, 2026
Super simple to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lori
Site Experience FeedbackJul 30, 2026
Easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JAA
Site Experience FeedbackJul 30, 2026
Easy to follow and use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George
Site Experience FeedbackJul 30, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/a
Site Experience FeedbackJul 30, 2026
So far so good.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 30, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Azgrandma
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackJul 30, 2026
Great!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lumpe51
Site Experience FeedbackJul 30, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 30, 2026
I’m not doing all that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
lynn
Site Experience FeedbackJul 30, 2026
It was fine I received info in mail and the advertised plan for RV Platinum was $79.95 which it did not come up with this price.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
LK
Site Experience FeedbackJul 30, 2026
Website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
found auto renewal obnoxious
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
Rosy
Site Experience FeedbackJul 30, 2026
It was very helpful and explained everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peter
Site Experience FeedbackJul 30, 2026
I thought the website was easy to navigate and laid out the charges and specifics clearly. Also way cheaper than AAA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
It was quicker then the phone call ! My customer number is 14861115 and came back to Good Sam from AAA.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
DB
Site Experience FeedbackJul 30, 2026
Caring staff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 30, 2026
EASE OF ACCESS AND AFFORDABLITY
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Bren
Site Experience FeedbackJul 30, 2026
It was easy
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 30, 2026
Easy process, no issues!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy martin
Site Experience FeedbackJul 30, 2026
They explained every option I had very clearly and full details
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Post-Delivery FeedbackJul 30, 2026
Easy to order and customer friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
D&D
Site Experience FeedbackJul 30, 2026
Easy to complete
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Curry
Site Experience FeedbackJul 30, 2026
All io all a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
To
Site Experience FeedbackJul 30, 2026
I have an old truck. I wish you had nation wide towing. For this like the rv. Would like to take to shows and if it brakes down. Lot of shops won’t work on customer cars
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Cookie
Site Experience FeedbackJul 30, 2026
.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sam
Site Experience FeedbackJul 30, 2026
Overall satisfied with the website and the price for this service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobz
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tkahike
Post-Delivery FeedbackJul 30, 2026
They seem to be able to handle my needs, and hopefully they follow through in the future when things are needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
KP
Post-Delivery FeedbackJul 30, 2026
Love them. Great Company and they are awesome to do business with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sweeper Dave
Site Experience FeedbackJul 30, 2026
This was easy and smooth purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Testing
Site Experience FeedbackJul 30, 2026
Easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
It was user-friendly thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SeanInSJ
Site Experience FeedbackJul 29, 2026
Compared Good Sam and AAA. This was a better fit for our family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10