Good Sam Roadside Assistance Reviews - 1,230 Post-Delivery Reviews - 8.4/10
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 68% | 70% |
 Neutral | 16% | 17% |
 Negative | 16% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 16% | 16% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 14,011
Nobetter2
Site Experience FeedbackJun 13, 2026
It was easy to follow
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Easy navigation
Site Experience FeedbackJun 13, 2026
Website was clear and easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Bassman
Site Experience FeedbackJun 13, 2026
every was easy to take care of.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimmi
Site Experience FeedbackJun 13, 2026
It was a little difficult to purchase this product online. A message kept popping up saying I need to call & talk with customer service. I tried about 3-4 times & was finally able to purchase this roadside assistance
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
BS survey
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Barrington
Site Experience FeedbackJun 13, 2026
Very nice
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BRENICK
Site Experience FeedbackJun 13, 2026
Awesome
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Me
Site Experience FeedbackJun 13, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rebel
Site Experience FeedbackJun 13, 2026
good coverage but need to show that it covers family and if you can tow to specific location of your repair shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
WEBSITE PERFORMED THE TASK NECESSARY TO OBTAIN ROAD SIDE ASSISTANCE COVERAGE
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 13, 2026
Verry positive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Piranha
Site Experience FeedbackJun 13, 2026
Discount was not initially applied, but I got it work. Check out was not clear and the survey popped up, and I was not sure at first that the purchase was complete.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jesse S
Site Experience FeedbackJun 13, 2026
I have had this in the past and really liked it. I also looked up costumer ratings and saw that they are almost all positive.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Good Sam us affordable but I've had to wait very long periods to get roadside services in the past
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Junior
Site Experience FeedbackJun 13, 2026
Is a great help
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bob
Post-Delivery FeedbackJun 13, 2026
Everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
ShaSha
Site Experience FeedbackJun 13, 2026
I wanted roadside assistance for peace of mind.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MP
Site Experience FeedbackJun 13, 2026
It was a pleasant experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 13, 2026
I had AAA they sucked .I had AARP for many years and they were good . Then Allstate took them over and right away they sucked . Now I am with Good Sam !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lovlife
Site Experience FeedbackJun 13, 2026
If I could party with Apple Pay… would make it better
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Very easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Fitzjohnfan
Post-Delivery FeedbackJun 13, 2026
Kinda pricy, but gives us piece of mind on the road.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
LDM
Site Experience FeedbackJun 13, 2026
No experience yet.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Buc
Site Experience FeedbackJun 13, 2026
ok
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
patrick
Site Experience FeedbackJun 13, 2026
I wanted to purchase cars and rv at the same time.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Bill B.
Site Experience FeedbackJun 13, 2026
The website was fine, but I am still waiting for the policy iinformation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 12, 2026
Love the coverage and website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blake
Site Experience FeedbackJun 12, 2026
Couldn't have been quicker or easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ms. Locked Her Keys Again
Site Experience FeedbackJun 12, 2026
Locked keys in car and needed help. very easy signing up and purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc
Site Experience FeedbackJun 12, 2026
Believe you should not leave home without Good Sam
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuckie Charles
Site Experience FeedbackJun 12, 2026
My bank flagged first attempt as fraud. I had to clear that up and reapply. No fault of Good Sam.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Tiff
Site Experience FeedbackJun 12, 2026
i like the savings
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Birdy
Site Experience FeedbackJun 12, 2026
Easy website, nice.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Petite 67
Site Experience FeedbackJun 12, 2026
It was easy to navigate and the price was very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackJun 12, 2026
It seems that the purchase button didn't work well I had to cry about 10 times
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
1st timer
Site Experience FeedbackJun 12, 2026
The process of the purchase was fine. I'm hoping I won't have to use it, but if I do , hopefully it was worth getting.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gritty
Site Experience FeedbackJun 12, 2026
I was very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pdj
Post-Delivery FeedbackJun 12, 2026
Excellent customer service. I was updated effectively, and the driver was very courteous. Definitely will refer Good Sams to friends and family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Goodchoice
Site Experience FeedbackJun 12, 2026
Good and fast website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
traveler
Site Experience FeedbackJun 12, 2026
all was OK
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Ellen
Site Experience FeedbackJun 12, 2026
The sight was very helpful - I was able to verify all the details I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
beemer78
Site Experience FeedbackJun 12, 2026
Easy to use, good service at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nic
Site Experience FeedbackJun 12, 2026
Not immediately obvious as to how to pick non-RV option
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
WordenClan
Site Experience FeedbackJun 12, 2026
Easy so great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 12, 2026
Why do I not get a roadside assistance card with my level of protection and phone number in case I need you in the mail?
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 5
FN
Site Experience FeedbackJun 12, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/a
Site Experience FeedbackJun 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rb
Site Experience FeedbackJun 12, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJun 12, 2026
Great web site - easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Verardo
Site Experience FeedbackJun 12, 2026
You list each of the services and show Enroll below each one. Just list the individual plans and the plan benefits and cost
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9