Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.7/10 overall rating and 1,211 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 76% |
 Neutral | 18% | 15% |
 Negative | 12% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 15% | 14% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,300
Mdt1
Site Experience FeedbackOct 26, 2026
Looks good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E T
Site Experience FeedbackOct 26, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackOct 26, 2026
Easy to sign up. Been thinking about it and got a flat about 5 miles from home that blew out the whole electrical harness for leveling on the rear of the rig. Shouldn't have waited!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KAT KAT
Site Experience FeedbackOct 26, 2026
I was looking, for emergency help for my car. For my self, my daughter, and grandson he is 2.The price is good. And I liked, the benefits.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scooter
Site Experience FeedbackOct 26, 2026
Good interaction. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tinda
Site Experience FeedbackOct 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 26, 2026
Informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackOct 26, 2026
It was ok and simple.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ACO
Site Experience FeedbackOct 26, 2026
Excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JS
Site Experience FeedbackOct 26, 2026
Very easy to follow and find what I needed. The review
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sha
Site Experience FeedbackOct 26, 2026
Cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
That Angry Bald Man
Site Experience FeedbackOct 26, 2026
Fast and informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sareliza
Post-Delivery FeedbackOct 26, 2026
Good sam has been nothing but great to me. They've helped me out with any needs that i've needed. And gotten me on the road every time
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Rick
Site Experience FeedbackOct 26, 2026
Neatly done. No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Herb
Site Experience FeedbackOct 26, 2026
good overall explanation of benefits relative to autos rv and truck with truck camper
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kelly
Site Experience FeedbackOct 26, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 26, 2026
No AI agent AT ALL.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jarrod
Site Experience FeedbackOct 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricky
Site Experience FeedbackOct 26, 2026
Really Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katt
Site Experience FeedbackOct 26, 2026
It was perfect. All the information I needed was there and the checkout was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mommyof8
Site Experience FeedbackOct 26, 2026
Was ready to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Summerjcat
Post-Delivery FeedbackOct 25, 2026
It was quick n easy n service was just as fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hectorshere
Post-Delivery FeedbackOct 25, 2026
I Love my Good Sam Roadside Assistance Membership! I actually like it a lot more than what I had before, a different Roadside Membership...The value with Good Sam is at least twice better. I feel safe driving now with my GoodSam.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kathleen LeBlanc
Post-Delivery FeedbackOct 25, 2026
They never sent my order
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 4
- On Time Delivery: 2
- Customer Support: 2
Jen
Site Experience FeedbackOct 25, 2026
A+ easy experience! I now have peace of mind knowing I’m covered!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Camper
Site Experience FeedbackOct 25, 2026
Comparison chart between plans would be helpful, I had to use AI to get that.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 25, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
AAsprinter
Site Experience FeedbackOct 25, 2026
None so far
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackOct 25, 2026
Some times got a dicey,but overall great
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Spinmobil
Site Experience FeedbackOct 25, 2026
I checked my membership- could not find one- I remember having one earlier in the year. I joined again- will check later if my earlier membership can be found
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
1PMR
Site Experience FeedbackOct 25, 2026
Great web site and all plain choices were clear and progress was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 25, 2026
Hi
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Joy
Post-Delivery FeedbackOct 25, 2026
We got a flat tire and had to wait a really long time for the tow, but we had waited that long or longer when we used our auto insurance roadside. It was 3 hrs with good sam but I was very grateful we had it!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Foots
Site Experience FeedbackOct 25, 2026
Easy to use so far This is day one
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackOct 25, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Red
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H
Site Experience FeedbackOct 24, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Racks
Site Experience FeedbackOct 24, 2026
Great experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lin
Site Experience FeedbackOct 24, 2026
satifactory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chillbaby
Site Experience FeedbackOct 24, 2026
It was cool I just hope your guy are reliable and dependable when in need
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
ASA has. A great service record
Site Experience FeedbackOct 24, 2026
Always need this protectiob
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Razor
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SJ
Site Experience FeedbackOct 24, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lowired
Site Experience FeedbackOct 24, 2026
very easy to understsnd
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Gr8dayne
Site Experience FeedbackOct 24, 2026
Everything went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerbear63
Site Experience FeedbackOct 24, 2026
Easy and very affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crayon
Site Experience FeedbackOct 24, 2026
Average. No problem.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Greg
Site Experience FeedbackOct 24, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9