Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.6/10 overall rating and 1,185 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 70% |
 Neutral | 18% | 20% |
 Negative | 12% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 16% | 15% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,616
Adam
Site Experience FeedbackAug 5, 2026
The initial offering was listed at $89.95 discounted from $179.95 (50%) and when moving forward was increased to $119.95. Not complaining, just stating a fact. Other than than that, everything on offer is very appealing. I’m looking forward to experiencing Good Sam. Thank You
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laura J
Site Experience FeedbackAug 5, 2026
The plan seems to be just what we need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
Be confident in your product without pandering to your customers. I purchased didn't I?
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Da Man
Site Experience FeedbackAug 5, 2026
Easy, good value.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ricky
Site Experience FeedbackAug 5, 2026
GOOD
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Deborah
Site Experience FeedbackAug 5, 2026
Excellent. Very easy.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
scuba
Site Experience FeedbackAug 5, 2026
Easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chris
Site Experience FeedbackAug 5, 2026
Was easy and clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChasinCurls
Site Experience FeedbackAug 5, 2026
New membership purchase
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
kush
Site Experience FeedbackAug 5, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MAS
Site Experience FeedbackAug 5, 2026
No additional feedback.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jaden
Site Experience FeedbackAug 5, 2026
It was very good, very painless and fast.
- Overall Rating: 9
- Would Shop Here Again: 2
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 5, 2026
The first time I tried to pay, I got an error. He’d to retry.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Yeye
Site Experience FeedbackAug 5, 2026
Simple, straight forward with the information.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Sandy
Site Experience FeedbackAug 5, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dfg
Site Experience FeedbackAug 5, 2026
pain in the #ear
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
lyn
Site Experience FeedbackAug 5, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sopper
Site Experience FeedbackAug 5, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Firsttimer
Site Experience FeedbackAug 5, 2026
Website is ok. I just hope the service is good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Jerry
Site Experience FeedbackAug 5, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Blusmurfy
Post-Delivery FeedbackAug 5, 2026
Had to have motorhome towed and response time was not long at all for a Friday night.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Captain
Site Experience FeedbackAug 5, 2026
Fine so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Bee
Site Experience FeedbackAug 5, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fox
Site Experience FeedbackAug 5, 2026
I ordered GS roadside assistance, Platinum plan for 79.95. When I went to the check out, it was 119. That's misleading. Why say the first price if you won't back it at checkout?
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Peace of Mind
Site Experience FeedbackAug 5, 2026
Seemed informed and easy to complete the membership process, choosing a plan to have peace of mind during our travels.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bob
Site Experience FeedbackAug 5, 2026
First attempt was not great. Second attempt was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 5, 2026
You have always been dependable
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sully21
Post-Delivery FeedbackAug 5, 2026
I used My membership to ask a technical question while on the road. It took awhile to connect but then he was able to help
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 8
White Eagle
Site Experience FeedbackAug 5, 2026
It was easy and painless to enroll. Hope not to ever have to use it. I hope if I do it will be as painless as enrolling was.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gary
Site Experience FeedbackAug 5, 2026
Everything went fine. No problems at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Traveling
Site Experience FeedbackAug 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
RL
Site Experience FeedbackAug 5, 2026
Easy to understand and easy to place my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dragon
Site Experience FeedbackAug 5, 2026
Need much better explanation of benefits and comparison.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Rob
Site Experience FeedbackAug 5, 2026
Good job
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
LeeJPete
Site Experience FeedbackAug 5, 2026
User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hail Dawgz
Site Experience FeedbackAug 4, 2026
Great site easy navigating
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juliebug
Site Experience FeedbackAug 4, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz83
Site Experience FeedbackAug 4, 2026
Good Sam was referred to me by a friend and it was very convenient and great value to purchase online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Navy Gator
Site Experience FeedbackAug 4, 2026
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RL
Site Experience FeedbackAug 4, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
N/a
Site Experience FeedbackAug 4, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Granny08
Site Experience FeedbackAug 4, 2026
The site was very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jr
Site Experience FeedbackAug 4, 2026
Very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Easy to choose a plan, good descriptions and clear pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
bevie
Site Experience FeedbackAug 4, 2026
fgdrdrydtyudtdy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackAug 4, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jakey
Site Experience FeedbackAug 4, 2026
A+
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobcat
Site Experience FeedbackAug 4, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10