Good Sam Roadside Assistance Reviews - 1,236 Post-Delivery Reviews - 8.4/10
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 68% | 71% |
 Neutral | 16% | 17% |
 Negative | 15% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 16% | 16% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 14,014
Bud
Site Experience FeedbackJun 17, 2026
NA
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jom
Site Experience FeedbackJun 17, 2026
Good promo offer and comparison to AAA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Martin
Site Experience FeedbackJun 17, 2026
Good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sk
Site Experience FeedbackJun 17, 2026
First time trying e rolling
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Missb
Site Experience FeedbackJun 17, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coco
Site Experience FeedbackJun 17, 2026
Heard great things! So giving it a try!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rogdendensr
Site Experience FeedbackJun 17, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Good; I did not like the survey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate c
Site Experience FeedbackJun 17, 2026
It was easy to apply. I had roadside assistance before when I had a leased car and they provided it. I am happy to have it with my purchased car.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RR
Site Experience FeedbackJun 17, 2026
I would have preferred to have my husband’s name on the account but I was not given that option. Also I would have preferred to have a card on me while traveling so that I could call easily in case I had a roadside issue.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Chaplain W2
Site Experience FeedbackJun 17, 2026
I dislike that My lifetime membership is listed as basic. It deserves more respect then that.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John T
Site Experience FeedbackJun 17, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ventursm
Site Experience FeedbackJun 17, 2026
Everything was fine but they really rush you to get to the pay section. Never was I asked about my vehicle or really any data other than input money here!
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
Tcoll
Site Experience FeedbackJun 17, 2026
Great website easy to use and understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
I love that I do not have to call any longer for renewal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 17, 2026
I'm Good!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Julygem26
Site Experience FeedbackJun 17, 2026
Quick and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Virg
Site Experience FeedbackJun 17, 2026
Good experience
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 17, 2026
The website was easy to understand and quickly provided the product I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
you never asked for car brand or VIN whats going on?
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 17, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
creativetampabay
Post-Delivery FeedbackJun 17, 2026
yes tell my friends all the time about good sam roadside assistance. I am satisfied with customer service and the fast reply and the fast tow driver etc to help with flat also very good overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Online Shopper
Site Experience FeedbackJun 17, 2026
was as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saval72
Post-Delivery FeedbackJun 17, 2026
Quick and easy. All information to answer my questions were on line.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mike
Site Experience FeedbackJun 17, 2026
Web site provided clear information on the product and the ordering process was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HannahBanana
Post-Delivery FeedbackJun 17, 2026
It has been really good
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- On Time Delivery: 5
- Customer Support: 7
Online Shopper
Site Experience FeedbackJun 17, 2026
This is the first time. So I do not know how I like the service until I use it
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Janei
Post-Delivery FeedbackJun 17, 2026
Reliable and fast, way better than most.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mrs. Happy
Site Experience FeedbackJun 17, 2026
Easy to navigate and efficient. The pricing was very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 17, 2026
My experience was AMAZING!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 17, 2026
Everything was smooth, except my ohine number kept saving wrong. I would enter my number, then on the final checkout screen a completely different number was shown. I tried to correct it twice, and each time it was changed to another number (the same number each time).
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chlo Chlo says
Site Experience FeedbackJun 17, 2026
It was ok informal af
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
bbwolf
Site Experience FeedbackJun 17, 2026
Good overall, no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ET
Site Experience FeedbackJun 16, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christy
Site Experience FeedbackJun 16, 2026
No additional comments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackJun 16, 2026
Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
The website was very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MG
Site Experience FeedbackJun 16, 2026
No problems. Easy to understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Homeboy
Site Experience FeedbackJun 16, 2026
The enrollment was very enjoyable and the prices were very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
I FOUND SELETING COVERAGES CHALLENGING, AND COULD NOT ADD THE WATER PLAN WITH THE AUTO RV PLAN
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
World traveler
Site Experience FeedbackJun 16, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackJun 16, 2026
Frustrated
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Jane
Site Experience FeedbackJun 16, 2026
Very informative website, everything clearly stated on site
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Toddy
Site Experience FeedbackJun 16, 2026
It offered more towing mileage at a better price. No brainer
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Snowskier
Site Experience FeedbackJun 16, 2026
I thought I was buying AAA. Am I?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
I called AAA and it was a nightmare
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
eazter
Site Experience FeedbackJun 16, 2026
Very clear pricing, wish the details on coverage and benefits were in a snapshot view without too much scrolling to find out comprehensive details on the plans
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 16, 2026
This is new for us so we will see how things go.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kerri H.
Site Experience FeedbackJun 16, 2026
I had to go back and look at what was all included because it wasn’t real obvious in the checkout process. What exactly is standard membership included?
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8