Good Sam Roadside Assistance Reviews - 1,227 Post-Delivery Reviews - 8.5/10
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 71% |
 Neutral | 16% | 18% |
 Negative | 15% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 77% |
Neutral | 16% | 16% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,884
Mr. Nice Guy
Site Experience FeedbackJun 25, 2026
AAA use to have trailer coverage, I was shopping for roadside assistance. They no longer offer coverage for trailers. With our fifth wheel camper, I do not want to be stuck in the side of the road. Plus, I have 4 kids that drive. All the extra help, helps.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jazzie
Site Experience FeedbackJun 25, 2026
It was very thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
New guy Bill
Site Experience FeedbackJun 25, 2026
It’s clean, efficient, and clearly presents the products. The only exception is the Good Sam membership pop up which can be misinterpreted as an additional discount instead of an add on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Cocoa
Site Experience FeedbackJun 25, 2026
It was an easy process and came highly recommended
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackJun 25, 2026
Easytounderstandandnavigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MACS
Site Experience FeedbackJun 25, 2026
very easy process to purchase road assistance coverage for my class B
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan
Site Experience FeedbackJun 25, 2026
We love good Sam and easy to get but hope if we ever need it it is as easy as the application!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 25, 2026
Excellent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bluemoose
Site Experience FeedbackJun 25, 2026
Price seemed fair. I wouldn’t have taken it had it not been for the 50% off deal.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
jaded
Site Experience FeedbackJun 25, 2026
you're asking all these questions after JUST purchasing a plan....I don't know how saisfied I am ....probably until the first time I have to use it....if you're asking about the procedure OF purchasing....I didn't appreciate the GRUBBING for money by asking if I wanted to ADD and bunch of unnecasary bullshit to my order to keep your partners happy. Just so you know I would NEVER buy something based upon your reccomendation until I have found out how well you perform. maybe that answers your question.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Thankful
Site Experience FeedbackJun 25, 2026
While traveling in a rain storm, assìstance drove us to a safe place for night, next morning we phoned and picked us up trailer to camp ground and truck to garage for new fuełpump. Great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jrich85
Site Experience FeedbackJun 25, 2026
It was very easy to understand and the transaction was easy as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Apollo
Site Experience FeedbackJun 25, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mcdon
Site Experience FeedbackJun 25, 2026
It would have been helpful to select plans and then compare side-by-side.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Juju
Site Experience FeedbackJun 25, 2026
I like that it's affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vouyage
Site Experience FeedbackJun 25, 2026
Easy to use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Yeeeeeees
Site Experience FeedbackJun 25, 2026
Yeeeeeeees
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigRed
Site Experience FeedbackJun 25, 2026
Everything was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Enrollment went smoothly - no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leiricia
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bILL
Site Experience FeedbackJun 25, 2026
Eazy to enroll first time member we will see how different it is with Good Sams compared to AAA
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
DeeG
Site Experience FeedbackJun 25, 2026
We have been relying on Good Sam Roadside Assistance for the last 7 years and just renewed for another 5. When needed they have come to our rescue and it makes us feel good to know they are there.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bill processing
Site Experience FeedbackJun 25, 2026
Got hung up a couple times and payment went through as fraudulent but it all worked out in the end.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
"roadrunner"
Site Experience FeedbackJun 25, 2026
Everything was explained and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patti H
Site Experience FeedbackJun 25, 2026
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Cautious
Site Experience FeedbackJun 25, 2026
Just wondering what you’re not telling me about the services being available.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mr T
Site Experience FeedbackJun 25, 2026
GS roadside assistance compared favorably against the competition. It included travel coverage outside the US. Platinum plan covered more than just my RV. Proof will occur when I need the service, but I like what the policy states. Price for coverage was very good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mark
Site Experience FeedbackJun 25, 2026
Website isn't very cooperative in that several items required multiple re-dos to get info accepted. Would recommend an over haul of site to become more friendly.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
GoodSam
Site Experience FeedbackJun 25, 2026
All good, love the discount
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 25, 2026
Overall good found thru copilot. deal was found there.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Zepatos
Post-Delivery FeedbackJun 25, 2026
Was easy to apply and purchase products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cutie pie
Post-Delivery FeedbackJun 25, 2026
I have asked for cancellation and not received my refund
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 2
- Customer Support: 2
Terry
Post-Delivery FeedbackJun 25, 2026
It was an online order. It went as well as could be expected. I have had this in the past and used it once and had a very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Berky
Site Experience FeedbackJun 25, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 25, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 6
Keystone McGraw
Site Experience FeedbackJun 25, 2026
N/A
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Shane-O
Site Experience FeedbackJun 24, 2026
Great experience
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Sandy
Site Experience FeedbackJun 24, 2026
Overall good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Capnjoe
Site Experience FeedbackJun 24, 2026
Thanks for the help
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Have heard about Good Sam’s thru other RV owners
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
First time interaction with website. Informative choices to help with your decision of purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Squeek
Site Experience FeedbackJun 24, 2026
Had trouble navigating site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gm
Site Experience FeedbackJun 24, 2026
The people on the phone were not receptive to my questions and they would not answer direct questions.
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
On the road again
Site Experience FeedbackJun 24, 2026
Very easy and I like the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MZ
Site Experience FeedbackJun 24, 2026
Easy to use and understand
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Combat
Site Experience FeedbackJun 24, 2026
Very well done
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Britney
Site Experience FeedbackJun 24, 2026
Fast and easy
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Edan
Site Experience FeedbackJun 24, 2026
Smooth Easy. Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TK399
Post-Delivery FeedbackJun 24, 2026
We had moved since we last renewed our roadside assistance plan. We had to call to update our address and completed our renewal while on the phone. They completed our renewal and answered all my questions.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Scott
Site Experience FeedbackJun 24, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A