Good Sam Roadside Assistance Reviews - 1,227 Post-Delivery Reviews - 8.4/10
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 70% |
 Neutral | 16% | 18% |
 Negative | 15% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 16% | 16% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,854
RoadQueen2008
Site Experience FeedbackJun 28, 2026
Quick and simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scout
Site Experience FeedbackJun 28, 2026
Professional, quick
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BabyPluto
Site Experience FeedbackJun 28, 2026
Awesome
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lunch lady
Site Experience FeedbackJun 28, 2026
It.was good and pretty simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Max
Site Experience FeedbackJun 28, 2026
This website was very easy to use and get a quote.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Redvan
Site Experience FeedbackJun 28, 2026
I didn’t understand the additional fee for $20 that popped up and then disappeared later when I went to check out. I bought the best package and it seemed that some of the services were duplicated. Very confusing.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Scooby
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 28, 2026
Very easy to spend my money
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Red
Site Experience FeedbackJun 28, 2026
We are planning a fairly long trip with our trailer and wanted some extra protection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Straight forward renewal and purchase process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DNS
Site Experience FeedbackJun 28, 2026
The website is good. It would be better if I could see what is in the different packages to compare them.. I wasn't able to see what the $149 differs from the $119.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
….
Site Experience FeedbackJun 28, 2026
….
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
K. Smith
Post-Delivery FeedbackJun 28, 2026
My late father had AAA and this has the same if not better coverage for a lower price so I decided to try it since the AAA expired. Haven't had to use it yet but it is there if I do need it which is peace of mind. The cost was also a good deal for what was with it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Johnny Appleseed
Site Experience FeedbackJun 28, 2026
The website was fine but not giving me the price on a prior account that I had was frustrating. I ended up creating a new account
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Bobby
Post-Delivery FeedbackJun 28, 2026
Good sam roadside assistance was awesome they toook care of me real quick no problems in and out great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
ARCH
Site Experience FeedbackJun 28, 2026
thought it was frva, not Good sAM, WHICH HAS BAD REPUTATION FOR SERVICE
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: 4
Russ
Site Experience FeedbackJun 28, 2026
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trice
Site Experience FeedbackJun 28, 2026
Good price and easy to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Product came highly recommended which influenced my decision
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
-
Site Experience FeedbackJun 28, 2026
-
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Hags
Site Experience FeedbackJun 28, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 2
- Likelihood To Recommend: 5
Annie
Site Experience FeedbackJun 28, 2026
great, easy to navigate, easy to read.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kayak26143
Site Experience FeedbackJun 28, 2026
Everything went good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jkayyy
Post-Delivery FeedbackJun 28, 2026
I got the roadside assistance and haven't had to use it.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
MC
Site Experience FeedbackJun 28, 2026
Easy to enroll
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hope
Site Experience FeedbackJun 28, 2026
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vivi
Site Experience FeedbackJun 28, 2026
Easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Spiderman
Site Experience FeedbackJun 28, 2026
Good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Good value
Post-Delivery FeedbackJun 28, 2026
I like GS roadside assistance for the value and peace of mind when towing my RV.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Super Gas
Post-Delivery FeedbackJun 28, 2026
Thank you so much for the help! Well worth the money it cost to be a member!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
freesolenyc
Site Experience FeedbackJun 28, 2026
There’s not much to share. 3 choices, pick one. The only thing I would have liked to see, is a full description of the services for each membership. When I say full description, I mean an option to see an exhaustive list of every single benefit received when joining AAA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KROCK
Site Experience FeedbackJun 28, 2026
I hope I never have to use the insurance but it comforting to know I have it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Jackie
Site Experience FeedbackJun 28, 2026
Very easy and very well laid out and explanation was clear of coverages and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SCULLY
Site Experience FeedbackJun 27, 2026
A GOOD EXPERIENCE UNTIL THE SURVEY.. TOO INSTRUSIVE. YOU MUST BE SELLING THIS INFORMATION
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beet
Site Experience FeedbackJun 27, 2026
Was awesome
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
scatz
Site Experience FeedbackJun 27, 2026
great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Im
Site Experience FeedbackJun 27, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hammerhead
Site Experience FeedbackJun 27, 2026
Just joined ask me in a couple months
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denny
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Lacoca03
Site Experience FeedbackJun 27, 2026
Very satisfied. This is a gift for my daughter before she heads out West.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 27, 2026
Very easy to follow and sign up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RV Nevada
Site Experience FeedbackJun 27, 2026
All good, had it before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fixx
Post-Delivery FeedbackJun 27, 2026
Great, professional customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jdamiano
Site Experience FeedbackJun 27, 2026
Seems like a good service at a fair rate and easy to sign up for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Ok
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJun 27, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gern
Site Experience FeedbackJun 27, 2026
Quick and simple process. Highly recommend for ensuring our travel is protected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gonzy
Post-Delivery FeedbackJun 27, 2026
I'm very happy with good sam
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DJ
Post-Delivery FeedbackJun 27, 2026
Fortunately I have not needed to use GSam roadside asst, but feel confident and reassured that the service provided will be spot on!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8