Good Sam Roadside Assistance Reviews - 1,228 Post-Delivery Reviews - 8.4/10
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 68% | 69% |
 Neutral | 16% | 19% |
 Negative | 15% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
7.6 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 16% | 16% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,918
Online Shopper
Site Experience FeedbackJun 22, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jelissa
Site Experience FeedbackJun 22, 2026
It was very easy to enroll and you really do get discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Never needed assistance .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chubba
Site Experience FeedbackJun 22, 2026
It was excellent hopefully it will help us with the flat tire we currently have
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 22, 2026
Unable to edit my main information. Phone and address.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Kenny
Site Experience FeedbackJun 22, 2026
It's fine
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Road warrior
Site Experience FeedbackJun 22, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Wally
Site Experience FeedbackJun 22, 2026
very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Airshipman
Site Experience FeedbackJun 22, 2026
Good experience. Very user friendly. Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JMAN
Site Experience FeedbackJun 22, 2026
Worth the deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JPing
Site Experience FeedbackJun 22, 2026
Clearly stated Sale price Seems adequate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
jimmy
Site Experience FeedbackJun 22, 2026
needed to get travel insurance and roadside assistance insurance before the holiday season
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
I felt pushed to purchase Good Neighbor Sam parcel when I just wanted roadside assistance. Did I miss something?
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Traveler
Site Experience FeedbackJun 22, 2026
Easy process
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
AMMO
Site Experience FeedbackJun 22, 2026
Good service
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Marylee
Site Experience FeedbackJun 22, 2026
No problem using the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JP
Site Experience FeedbackJun 22, 2026
Very straightforward super easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
The website was clear and the representative I spoke with was helpful and courteous
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mark
Site Experience FeedbackJun 22, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sp
Site Experience FeedbackJun 22, 2026
Worked fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dog House
Site Experience FeedbackJun 22, 2026
Was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jed
Site Experience FeedbackJun 22, 2026
Experience was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
I like the services they offer; they are useful, and that is important.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hank
Post-Delivery FeedbackJun 22, 2026
I called the support customer service line and received the information that I needed in that one phone call.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Rod
Post-Delivery FeedbackJun 22, 2026
I purchased towing insurance it was very competitive in the market and I thought it was the best coverage for the money.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
sherryd
Site Experience FeedbackJun 22, 2026
need more details about coverage in plans
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Chris J.
Site Experience FeedbackJun 22, 2026
My experience was quick and easy. The price was awesome, so I'll be continuing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackJun 21, 2026
Really easy to understand
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kaliko
Site Experience FeedbackJun 21, 2026
Overall, my interaction with the website today was easy. Navigation was straightforward, pages loaded quickly, and I was able to find what I needed without any confusion. No major issues or frustrations during the process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackJun 21, 2026
Only hope I get the same service if I need help on the road,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
First round my bank stopped it for fraud!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
V
Post-Delivery FeedbackJun 21, 2026
It took forever to get the membership card that I even forgot I bought it. I actually needed roadside assistance but had no idea how to get ahold of anybody, didn't know my membership number or anything.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 4
- Customer Support: 4
BUBBLES
Site Experience FeedbackJun 21, 2026
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Double D
Site Experience FeedbackJun 21, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tidalrider
Site Experience FeedbackJun 21, 2026
Was fairly easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Fair
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Stagecoach
Site Experience FeedbackJun 21, 2026
Great Company. We travel and need a peace of mind while traveling.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Post-Delivery FeedbackJun 21, 2026
Got a flat, called because spare was flat, and they had a person out to us within the hour
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kfed
Site Experience FeedbackJun 21, 2026
No experience yet. But smooth order transact
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ally
Site Experience FeedbackJun 21, 2026
Went good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim In Ohio
Site Experience FeedbackJun 21, 2026
Nothing really terrible. I had to use ChatGPT to analyse the contract and it found nothing to be overly concerned with.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 21, 2026
Na
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 21, 2026
Good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David
Site Experience FeedbackJun 21, 2026
Easy to order roadside
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Sherrieme
Site Experience FeedbackJun 21, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Allen
Site Experience FeedbackJun 21, 2026
Website was easy to navigate. Easy to understand and concise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chop
Site Experience FeedbackJun 21, 2026
eveyrthing went smooth
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9