Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.8/10 overall rating and 1,217 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 78% |
 Neutral | 15% | 13% |
 Negative | 10% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 14% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,163
Online Shopper
Site Experience FeedbackNov 14, 2026
It was my first time seeing this information and I saw that it was a value service for me. I had AAA before and was not satisfied.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
420XDRE
Site Experience FeedbackNov 14, 2026
Awesome experience overall, highly recommend!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Driver NAZ
Site Experience FeedbackNov 14, 2026
Easy to use. Comparison part very clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LDG
Site Experience FeedbackNov 14, 2026
It was Quick!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
No bad experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
CD
Site Experience FeedbackNov 14, 2026
Easy checkout experience.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jeff
Post-Delivery FeedbackNov 14, 2026
I never received my order or roadside assitance packet
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 1
Djames
Site Experience FeedbackNov 14, 2026
It was very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
Easy and fast
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Wolfmann
Post-Delivery FeedbackNov 14, 2026
Had flat tire on side of busy highway. Weighted over 6 hours On the side of a busy highway . Gotta call back from Operator there's gonna be excessive fee To come and get me!!!! Ended up calling local Roadside assistance They came out within35 minutes to fix my tire For less than half You guys were going to charge. Very unsatisfied with your servicesservices. Thanks
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 2
momnicklas
Site Experience FeedbackNov 14, 2026
no comments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackNov 14, 2026
Don’t know yet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keith
Site Experience FeedbackNov 14, 2026
Very convenient and simple transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Morgan
Site Experience FeedbackNov 14, 2026
love these people
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MKOMN
Site Experience FeedbackNov 14, 2026
The information was clear and easy to understand. The ordering process was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Djg
Site Experience FeedbackNov 14, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Meka
Site Experience FeedbackNov 14, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beak
Post-Delivery FeedbackNov 14, 2026
Just needed roadside assistance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Waynerz
Site Experience FeedbackNov 14, 2026
Plan details were listed to make selections easy. Check out was easy as well. Good value for the money and peace of mind when on the road.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Libby
Post-Delivery FeedbackNov 13, 2026
I called good Sam’s roadside assistance they answered promptly and reassured me that my problem would be solved they gave me the name profile of the mechanic that was coming ss sign off relief. I’m so happy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Stace
Site Experience FeedbackNov 13, 2026
Very easy to determine the plan
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
?old fart?
Site Experience FeedbackNov 13, 2026
Fairly easy considering that I repel technology.
- Overall Rating: N/A
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Satisfied
Site Experience FeedbackNov 13, 2026
No complaints, interactions where easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Benny
Site Experience FeedbackNov 13, 2026
Ok. Easy to use. Some things not clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Woody
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony A
Site Experience FeedbackNov 13, 2026
I had two choices to make as far as roadside assistance companies and I chose The Good Sam.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Post-Delivery FeedbackNov 13, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Max
Site Experience FeedbackNov 13, 2026
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ike
Site Experience FeedbackNov 13, 2026
Mostly good, but not being able to change CC billing address was a pain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tsunami
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mike f
Site Experience FeedbackNov 13, 2026
Good overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neesie
Site Experience FeedbackNov 13, 2026
Very easy to fill out information.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Corby
Site Experience FeedbackNov 13, 2026
Just signed up and will need assistance with towing in a couple of days
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank
Site Experience FeedbackNov 13, 2026
Since this is my first experience with AAA I don't have much to comment on. The website was easy to find and easy to use. The pricing seemed very fair. My wife recommended we get it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tere
Site Experience FeedbackNov 13, 2026
We are getting ready to pull out the motor home and do some traveling in a few weeks and we want to make sure that we're ready to do that
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosemari
Site Experience FeedbackNov 13, 2026
Always grateful for sam
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zeph
Site Experience FeedbackNov 13, 2026
Very good experience and clarity of detail.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mff6557
Site Experience FeedbackNov 13, 2026
I think Good Sam is better than AAA. The wait times for assistance are Excellent. I feel better having the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Getting rv coverage
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Linda
Site Experience FeedbackNov 13, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 13, 2026
Prefer not to share.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RVing
Site Experience FeedbackNov 13, 2026
Safety First!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 13, 2026
blow out tire on car caddy in deleware customer service helped me with location and dispatched repair vehicl whole problem was approxametly three hours start to finish
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
Phil
Site Experience FeedbackNov 13, 2026
I just wanted to purchase Roadside assistance and I did.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
DB
Post-Delivery FeedbackNov 13, 2026
My son was on his way home from college and got a flat tire. He was in a fairly remote area and so it took about 90 minutes for someone to come out and help, but they were able to change out the tire so that he could make it home. The person that came out was very kind and nice. It was late at night and pitch black in the area he was at and so it was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Donny
Post-Delivery FeedbackNov 13, 2026
Everything seems good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KiwiIam
Site Experience FeedbackNov 13, 2026
Using this site to renew my Goodsam Roadside plan was very easy and quick for the first time in a long time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
MegaMosquito
Site Experience FeedbackNov 13, 2026
Web site is very poorly set up. It seems to have no idea that I have existing roadside assistance coverage that I simply want to renew. So I shop for plans, select one click continue and then on the next screen those prices are suddenly replaced with new prices, which are much higher.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
RicW
Site Experience FeedbackNov 12, 2026
easy to sign up. lots of options. hope they actually come get me if im off road with my trailer...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10