GlassesUSA Customer Reviews
GlassesUSA holds a 8.4/10 overall rating based on 964 verified post-delivery reviews on Bizrate.
GlassesUSA Rating
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Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 67% | 62% |
 Neutral | 18% | 21% |
 Negative | 16% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 17% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for GlassesUSA
Showing 1 - 50 of 8,671
John
Site Experience FeedbackJun 29, 2026
Options seemed straight forward in terms of building my lens. Checkout was easy and is streamlined. My first time shopping online for glasses but I am cautiously optimistic based on the aforementioned reasons.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Creed
Site Experience FeedbackJun 29, 2026
I felt misled by 50% off promotion. I was trying to use it and it would not let me for 2 pairs that were the same size, price and detail upgrade. Finally I thought I was buying one pair for $35. and it ran my card through for ($200. Plus), so I got scammed immediately. Not happy about this.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Gracie
Site Experience FeedbackJun 29, 2026
I needed something quick and affordable but classy. So happy with the price on my frames!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teddy
Site Experience FeedbackJun 29, 2026
I’ve used glasses USA regularly since 2020. I appreciate the deals they always have and different styles for the whole family. Although I wish I didn’t always have to wait such a long time to receive every order otherwise no complaints.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Him
Site Experience FeedbackJun 29, 2026
Always a quick and easy process with GlassesUSAa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marty
Site Experience FeedbackJun 29, 2026
Lens said 64, but where 96 when I checked out, but good otherwise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Overall it was an easy experience. I was able to find some potential options really quickly and check out was just as easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Pocketbook
Site Experience FeedbackJun 29, 2026
Easy to reorder and the price was competitive with the coupon offered at checkout. Very pleased!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Metal Tater
Site Experience FeedbackJun 29, 2026
Big fan of how easy finding safety glasses was especially ones compliant with osha
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PDG
Site Experience FeedbackJun 29, 2026
You keep sending me adds for discounts or bongos but I never get them when I place the actual order
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 3
Online Shopper
Site Experience FeedbackJun 29, 2026
Made it easy to order glasses online
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
TES
Site Experience FeedbackJun 29, 2026
Very easy and well designed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
satisfactory website interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robby
Site Experience FeedbackJun 29, 2026
There's a great choice, many different frames. Can't wait to try them.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Aidan L
Site Experience FeedbackJun 29, 2026
Really quick and easy, love how I can use my own prescription to buy glasses instead of waiting on local businesses
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Site Experience FeedbackJun 29, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 29, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wildone
Site Experience FeedbackJun 29, 2026
user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nadine
Site Experience FeedbackJun 29, 2026
I love the promotions and the ease of use of your website
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Louis
Site Experience FeedbackJun 29, 2026
It was easy enough even for an old fool like me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
LisaT
Site Experience FeedbackJun 29, 2026
My son was pleased with his glasses. He liked your service including TRY ON. I used his code. Do I now get my own code to refer others?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackJun 29, 2026
Very easy to find the design I was looking for. Easy upload of prescription.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Momof4
Site Experience FeedbackJun 29, 2026
Wonderful experience. Easy to use website. Great prices. Excited about receiving my glasses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jc
Post-Delivery FeedbackJun 28, 2026
This company is great. I would recommend to friends and family. This is my fifth purchase and customer service is great. If any return i return only one item. Because I got the wrong size, and I got a replacement, really fast.Only took less than three minutes, great customer service and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ms E
Site Experience FeedbackJun 28, 2026
Extremely satisfied with the ease of ordering and surfing your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fourth eye
Site Experience FeedbackJun 28, 2026
Thanks
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 28, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rel
Site Experience FeedbackJun 28, 2026
Fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sanjay
Site Experience FeedbackJun 28, 2026
Overall good experience, return requested but have not seen the shipping label yet
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rozayy
Site Experience FeedbackJun 28, 2026
Very easy to navigate. My first pair I bought, the lenses scratched VERY EASILY with the rag provided and customer service helped me with a full return. Very much appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ForEyes
Site Experience FeedbackJun 28, 2026
I had quite a scuffle trying to find where to put the glasses size. It was a good interaction overall, and I would definitely recommend doing it again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Deadly
Site Experience FeedbackJun 28, 2026
I am glad you kept my last Rx on file as I could not locate it. I am simply replacing glasses that go t left in a rental car
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Banangela
Site Experience FeedbackJun 28, 2026
Easy and quick. The photo try on glasses option was excellent.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bentley
Site Experience FeedbackJun 28, 2026
I know need progressive my eyes have weakened some. I found your website and thanks for 50% on the prgressiveu
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Happy Customer
Site Experience FeedbackJun 28, 2026
Website is easy to use and carries numerous brands. Explains things with detail.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maverick
Site Experience FeedbackJun 28, 2026
Scammed out of bogo I didn’t order a premium frame but wouldn’t give it to me. Bad business
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
CarolS
Post-Delivery FeedbackJun 28, 2026
I have ordered more than once. I like the price, quality, and ease of ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sage
Site Experience FeedbackJun 28, 2026
Would be better if transition lenses weren’t super expensive or at least more colors
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deano
Site Experience FeedbackJun 28, 2026
easy to use. coupons and pricing were clear, and filtering for glasses was easy. However, i did find the lens options varied from glass to glass and i am not sure why.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Mugzie
Post-Delivery FeedbackJun 28, 2026
I have ordered several times from Glasses USA and am very happy with my purchases. I have recommended Glasses USA to my family and friends.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mr. Lucky
Site Experience FeedbackJun 28, 2026
Thank you for your easy to find and purchase website. I found the perfect pair of glasses. Helping me choose frames that fit my style and budget made the whole experience enjoyable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
I love glasses USA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Guy montag
Site Experience FeedbackJun 27, 2026
Soild great the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucky Lindy
Site Experience FeedbackJun 27, 2026
The AI glasses test was genius. It cut down the amount of time I spent looking at glasses. I really wanted thin hot pink glasses but I guess that doesn't exist yet. The only problem was the prices kept changing. The glasses were advertised as $74 with lenses included. When I change the lenses to polycarbonate the len price increased to $104 for just the frames alone + $69 for the frames. It was incredibly misleading.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Tjs
Site Experience FeedbackJun 27, 2026
Great site order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LB
Site Experience FeedbackJun 27, 2026
Seems good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glassmasterz
Site Experience FeedbackJun 27, 2026
It was pretty easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Silver fox
Site Experience FeedbackJun 27, 2026
Get a text to use WELCOME50 and then I try and use and says it i not a valid code. Dumb
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Trinity
Site Experience FeedbackJun 27, 2026
Good , easy to use website. ease of picking frames ,lenses, and extras. Easy check out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Pop
Site Experience FeedbackJun 27, 2026
Large selection of glasses. Easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10