GlassesUSA Reviews - 943 Post-Delivery Reviews - 8.5/10
GlassesUSA Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 68% | 71% |
 Neutral | 16% | 14% |
 Negative | 15% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 18% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for GlassesUSA
Showing 1 - 50 of 8,600
Sid
Site Experience FeedbackJun 13, 2026
Easy to shop on this website, first time ordering and it was very simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elrod Bushrite
Site Experience FeedbackJun 13, 2026
Overall it went well. Frustrated that many of my options didn’t have virtual mirror. Also frustrating that the discounted prices didn’t always show up if I quit shopping for a time or when I attempted to use the app.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
K
Site Experience FeedbackJun 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Great selection and site is easy to use. But wish I could have gotten the glasses sooner since my daughter lost hers.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
MR
Site Experience FeedbackJun 13, 2026
I’m actually really happy I found glasses USA I’ve tried Walmart, America’s best and they are all overpriced glasses USA makes it easy to find glasses that I like at a better value and I love the deals that you guys always have like Bogo and percentages off.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
1 GOD
Site Experience FeedbackJun 13, 2026
Great job with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Good, easy to choose from, live view is really helpful. Also really good to know how to choose the sizing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
It was good and it is easy to find what I want
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Truly
Site Experience FeedbackJun 13, 2026
The only trouble was locating code input. Chat was very helpful.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Liv
Site Experience FeedbackJun 13, 2026
A good selection of glasses and good pricing.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ray
Site Experience FeedbackJun 13, 2026
Ordering was easy. I haven’t received the product yet so we’ll see.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
East Coast Dad
Site Experience FeedbackJun 13, 2026
My kid is constantly losing or breaking frames, and GlassesUSA makes it so easy to order a replacement set immediately from my phone. The quality to dollar ratio is great.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Such
Site Experience FeedbackJun 13, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Markastro
Post-Delivery FeedbackJun 13, 2026
Easy-peasy! I got a great pair of glasses and the price was right.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Capecod2026
Site Experience FeedbackJun 13, 2026
Super easy to use can’t wait to receive them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jojo smiled
Site Experience FeedbackJun 13, 2026
Initial took me an hour was very hard couldn’t load prescription. AI was useless I ended up calling and got sent email for prescription
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ron G
Site Experience FeedbackJun 13, 2026
Great experience! Easy to navigate the site and good value for products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M
Site Experience FeedbackJun 12, 2026
Discounts aren’t as good as advertised
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David Lindhagen
Site Experience FeedbackJun 12, 2026
The interaction today was good. I would order from glassesusa more often but the production process is inconsistent and frustrating at times.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Lulu
Site Experience FeedbackJun 12, 2026
Smooth. Excited to receive my glasses on the mail soon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackJun 12, 2026
Everything was fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
None
Site Experience FeedbackJun 12, 2026
Easy to use and the prices are great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
MRAY
Site Experience FeedbackJun 12, 2026
Good experience and customer service
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Chaz
Site Experience FeedbackJun 12, 2026
Good selection-easy ordering although I wish I could have double checked my actual Rx order before I hit the purchase button. I was able to verify the add-ons. So far, a positive experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
E4
Site Experience FeedbackJun 12, 2026
East to navigate
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Alex
Site Experience FeedbackJun 12, 2026
GlassesUSA is the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dom
Site Experience FeedbackJun 12, 2026
Great service
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spoff
Site Experience FeedbackJun 12, 2026
I bought the same pair of glasses I've had before because I get overwhelmed with all the choices on the site, even when I narrow my options down. I don't think that's a problem with the site, I'm just particular and would do better in a physical store if not for the reasons I have to use this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marty
Post-Delivery FeedbackJun 12, 2026
Eyeglasses and sunglasses arrived and they look great on me. Online shopping experience was easy and selection was vast. Shipping was longer than stated but that is to be expected if you want quality and precision.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Mike Bingham
Site Experience FeedbackJun 12, 2026
It was ok would like to ga e more control over the length of frame arms
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Deika
Site Experience FeedbackJun 12, 2026
Easy and efficient ordering process and a lot less expensive then a brick and mortar store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DatPigga
Site Experience FeedbackJun 12, 2026
they made it easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
KM
Site Experience FeedbackJun 12, 2026
Forgot to put in my promo code but otherwise excellent!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Dre
Site Experience FeedbackJun 12, 2026
My overall interaction was pretty good and straight to the point!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackJun 12, 2026
Easy site to use no complaints at all so far
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Arial
Site Experience FeedbackJun 12, 2026
I had a good time it worked well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 12, 2026
None
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackJun 12, 2026
The ordering process was simple and intuitive, I was able to enter my prescriptions and select options for my glasses easily. All measurements and options have great directions and explanations. Simple process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mtnwilson
Site Experience FeedbackJun 12, 2026
Easy to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackJun 12, 2026
I like that it was easy and using your virtual try-on feature was smooth and free of glitches. It felt like I was actually trying on the glasses. It also helped that some of the reviews said that the try-on image was accurate. That makes me feel a little more at ease since I’ve never purchased eyeglasses online before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daddy K
Site Experience FeedbackJun 11, 2026
Overall satisfied but not sure why the coupons didn’t work. Wish the upgrades were less costly but I am excited for my glasses.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Taygotti
Site Experience FeedbackJun 11, 2026
Very good found what i wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jaz
Site Experience FeedbackJun 11, 2026
So easy and fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew P.
Site Experience FeedbackJun 11, 2026
Easy to use and competitive pricing.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jay
Site Experience FeedbackJun 11, 2026
Overall, great online experience and the efficiency to make a purchase makes the process smooth and simple!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
BKNYNJAZ
Site Experience FeedbackJun 11, 2026
i was unhappy with a pair sent a few weeks ago but glasses was kind enough to give me a credit for a correct rx and i applied it.i have bought about 10 glasses over the past few years as my only choice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ArePee
Site Experience FeedbackJun 11, 2026
Easy to make choices and the transaction went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackJun 11, 2026
Good glasses for a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 11, 2026
I found the price to be great. I wish there was a larger selection of glasses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenn
Site Experience FeedbackJun 11, 2026
I tried a coupon code that was text to me that made my total more, so I went back trying to get the original coupon code and had to start all over. Wasn't horrible but time consuming. There should be an option to see which code benefits you the most and it tells you to stick with what you have.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10