GlassesUSA Customer Reviews
GlassesUSA holds a 8.3/10 overall rating and 1,050 verified post-delivery reviews on Bizrate.
GlassesUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.3out of 10
Would Shop Here Again:
8.3out of 10
Likelihood To Recommend:
8.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 66% | 67% |
 Neutral | 15% | 15% |
 Negative | 18% | 18% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 19% | 18% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for GlassesUSA
Showing 1 - 50 of 8,650
Jv
Site Experience FeedbackSep 6, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dae
Site Experience FeedbackSep 6, 2026
It was super easy to choose a pair of glasses and have my prescription filled out.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sasha
Site Experience FeedbackSep 6, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mmm
Site Experience FeedbackSep 6, 2026
This is my first order online. I’m very excited and nervous 😬
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
StaceyM
Site Experience FeedbackSep 6, 2026
This is my first time ordering glasses online. The process was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 6, 2026
It was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dive MacD
Site Experience FeedbackSep 6, 2026
Had a very good customer experience. Would recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AMA
Site Experience FeedbackSep 6, 2026
I wish it was easier to search by size, to enter a former measurement of a frame size I like and find similar options.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cheyenne
Site Experience FeedbackSep 6, 2026
Loved everything about it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 6, 2026
You sent the wrong glasses. I ordered Ray-Bans. I didn’t receive Ray-bans.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
jenny
Site Experience FeedbackSep 6, 2026
It was easy to navigate and the prices were reasonable
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nacho
Site Experience FeedbackSep 6, 2026
I liked the virtual try-on. I usually don't do these, but it helped me make my decision between a few different frames.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 6, 2026
Loved everything about ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJ
Site Experience FeedbackSep 6, 2026
Site isn't flashy but plenty to choose from at what seem to be fair prices. Plenty of tech specs so you know what you're getting into and an easy to use interface for options and payment. Excite about my new prescription ski goggles!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
adriana
Site Experience FeedbackSep 6, 2026
very easy to use! good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Manny
Site Experience FeedbackSep 6, 2026
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Griff
Site Experience FeedbackSep 5, 2026
Very convenient fast service, and precise to my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amanda
Site Experience FeedbackSep 5, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Value!
Site Experience FeedbackSep 5, 2026
Prices and variety are there!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackSep 5, 2026
You have a good selection of wrap-style frames that are easy to search, find, and visualize how they’d look on me. However, my need is peripheral vision and I want to actually try on frames before spending my money. I’m not willing to drop $300 on a pair of glasses Without knowing right away they don’t fit or won’t serve their purpose—that’s just ridiculous. I even offered to buy frames with plain lenses to try on, and if they fit, send them back to have $200 lenses put in, but apparently that’s not an option either. That makes doing business pretty tough. I’m guessing the only choice is to buy the frames, try them on knowing no matter what I will send them back for a refund. If they didn't fit, that's fine. If they do fit, i still return them and then buy a pair with lenses—which just leaves you with a pair of used, wasted frames. Bad business.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Kris
Site Experience FeedbackSep 5, 2026
I haven't received them yet, we'll see
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gil
Site Experience FeedbackSep 5, 2026
Everything was easy to use and navigate no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Pepe'
Site Experience FeedbackSep 5, 2026
I have not been able to upload one of my pdf prescriptions, despite numerous tries. otherwise very happy with my years of being a Glasses USA customer
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A silent worker
Site Experience FeedbackSep 5, 2026
Nothing to say
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zenny
Site Experience FeedbackSep 5, 2026
Everything was great. Price was competitive. Much better than 1800contacts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Daddy
Site Experience FeedbackSep 5, 2026
Glasses we less than half the price than the ones at the doctors office.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E.R.Thomas
Post-Delivery FeedbackSep 5, 2026
Overall the experience has been very positive, I'm only slightly disappointed by the amount the lens dim in the sun, but I've never had lenses like that, so I didn't really know what to expect. I like the frames a lot, and it was the reason I ordered in the first place.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 5
Dee
Site Experience FeedbackSep 5, 2026
It was a great experience to find and select my style. I had to return due to size issues but they provided me the store credit which was so kind! Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Arlington
Site Experience FeedbackSep 5, 2026
kept the same style from years ago. very convenient to have the same info saved from the last purchase.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Easy lookup and fast checkout! Appreciate the 30% off discount.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Knicky
Post-Delivery FeedbackSep 5, 2026
Everything was really good they only thing was shipping was slightly delayed but not enough to cause any issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
Tri
Site Experience FeedbackSep 5, 2026
Good no real complaints
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
B Glasses
Site Experience FeedbackSep 5, 2026
The variety was good and the order was easy to place.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zarnsmc
Site Experience FeedbackSep 4, 2026
It easy to get just the Wright pair of glasses without any problems and is adorable with a lot to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MD
Site Experience FeedbackSep 4, 2026
Appreciated the sale and the easy to navigate site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jesús
Site Experience FeedbackSep 4, 2026
Pretty easy to look and add your prescription and outstanding service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rufusanne
Site Experience FeedbackSep 4, 2026
I had no issues with the website, it was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied customer
Site Experience FeedbackSep 4, 2026
Love the website easy to use love the try on feature!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott laprise
Site Experience FeedbackSep 4, 2026
Good, no bad
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Monique
Site Experience FeedbackSep 4, 2026
Easy to use, good pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed M.
Site Experience FeedbackSep 4, 2026
more variety to choose from compared to my eye doctor's and cost is more reasonable. Just wish I could use my insurance and get my reduced costs upfront instead of submitting a self pay and waiting for my coverage reimbursement.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sadgirl
Site Experience FeedbackSep 4, 2026
it is very easy to use this website and the virtual try on makes it super simple. i know exactly what i will look like with them on
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Magoo
Site Experience FeedbackSep 4, 2026
Easy purchase. Loved the ability to 'try on'.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neeter
Site Experience FeedbackSep 4, 2026
Great selection and love the virtual try on
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
good selection
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Pete
Site Experience FeedbackSep 4, 2026
satisfied with the selection but need to wait and see once I actually receive to continue with evaluation
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Larry
Site Experience FeedbackSep 4, 2026
easy to use, quick turnaround
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mimi
Post-Delivery FeedbackSep 4, 2026
The site was easy to navigate. When you found something you liked you could try them on virtually. It was lovely to be able to see and compare. What i loved the most was the ease of getting your Rx through. Other sites asked for exact measurements etc. My Rx was probably a bit different from others as i have one eye. Being able to scan in it in made such a difference to me. For all the extras i needed with the lenses, the price was comparable to other sites. The packaging was nice and kept them safe for transit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
REW
Site Experience FeedbackSep 4, 2026
First time ordering from you. Will see when I receive my glasses.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Stub
Site Experience FeedbackSep 4, 2026
Love the live try on .
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9