Gift Express Reviews - 9,540 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.9 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 241 - 260 of 9,540
SHE
Site Experience Feedback
Mar 06, 2025
You would have most of the time all size the fragrances.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lola
Site Experience Feedback
Nov 04, 2024
I love some pricing for some items they are cheaper on this site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 26, 2025
The site is easy to use. I wish there was a filter option for "in stock at lowest price" option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 06, 2025
Shipping was really quick.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jazzy
Site Experience Feedback
Mar 06, 2025
I love perfumes and parfum and it was great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pete
Site Experience Feedback
Mar 06, 2025
Proficient
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 06, 2025
The site was easy and I found what I needed quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Diesel
Site Experience Feedback
Feb 25, 2025
It was OK
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Diesel
Post-Delivery Feedback
Mar 06, 2025
Pretty good
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 6
- Full ratings for this review »
T-Won
Site Experience Feedback
Feb 17, 2025
It was great! After searching through countless websites, you guys were the only place to have almost all of what I was looking for in one place. I do intend to order more in the future, but I would also like to see tiramisu coco and tiramisu caramel by Zimaya on here. Other than that my experience was great!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
T-Won
Post-Delivery Feedback
Mar 06, 2025
I’m really glad with the site I was able to find almost everything that i was looking for and most sites don’t carry it anymore. I was glad I was able to put in my order fast and not only that I got received my package earlier than expected.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
BGLT
Site Experience Feedback
Feb 26, 2025
I found a great selection of items at extremely reasonable prices!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Paul
Site Experience Feedback
Feb 27, 2025
Dhdhh
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Paul
Post-Delivery Feedback
Mar 06, 2025
Original products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
TC
Site Experience Feedback
Mar 05, 2025
GOOD FAST AND AFFORDABLE PRICES
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ghost
Site Experience Feedback
Mar 05, 2025
Encontré los productos que buscaba a un buen precio
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 05, 2025
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reta
Site Experience Feedback
Mar 05, 2025
Haven’t received yet
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Y.garcia
Site Experience Feedback
Mar 05, 2025
It's was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
210guy
Site Experience Feedback
Mar 05, 2025
easy and smooth didn’t have to look long great website will definitely buy from again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 05, 2025
Great website
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Mark spain
Site Experience Feedback
Mar 05, 2025
Good experience
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Rod
Site Experience Feedback
Mar 05, 2025
Good choices and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JohnF
Site Experience Feedback
Mar 05, 2025
Very easy to search and find products. Love that ApplePay is a check out option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »