Gift Express Reviews - 9,552 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.9 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 261 - 280 of 9,552
Rod
Post-Delivery Feedback
Mar 07, 2025
I was unsure about ordering from this company. After reading some of the reviews even more unsure. Some people complained of slow delivery time. Well I really wasn't in a hurry. So I ordered. Needless to say everything went smoothly. Maybe if there were problems before it was corrected. I will use them confidently again!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 06, 2025
Would like more discount code & more photos to see batch code
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phil
Post-Delivery Feedback
Mar 06, 2025
I ordered the gold JPG cologne. It smells good. Satisfied with the purchase.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Tom
Site Experience Feedback
Mar 06, 2025
Check out was really fast and easy. Can’t wait till my order arrives.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Post-Delivery Feedback
Mar 06, 2025
There are only 2 genders male and female 🙄
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chris C.
Site Experience Feedback
Mar 06, 2025
Transaction went smooth.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jack
Site Experience Feedback
Mar 06, 2025
nice shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tews
Site Experience Feedback
Mar 06, 2025
My interaction with the website today was good and easy because for the past two weeks I have been trying to order and was unable to because the website kept becoming unavailable
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Gsus88
Site Experience Feedback
Mar 06, 2025
Todo bien hasta ahora.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
chuck
Site Experience Feedback
Mar 06, 2025
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
amine
Site Experience Feedback
Mar 06, 2025
good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
SHE
Site Experience Feedback
Mar 06, 2025
You would have most of the time all size the fragrances.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lola
Site Experience Feedback
Nov 04, 2024
I love some pricing for some items they are cheaper on this site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 26, 2025
The site is easy to use. I wish there was a filter option for "in stock at lowest price" option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 06, 2025
Shipping was really quick.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jazzy
Site Experience Feedback
Mar 06, 2025
I love perfumes and parfum and it was great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pete
Site Experience Feedback
Mar 06, 2025
Proficient
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 06, 2025
The site was easy and I found what I needed quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Diesel
Site Experience Feedback
Feb 25, 2025
It was OK
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Diesel
Post-Delivery Feedback
Mar 06, 2025
Pretty good
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 6
- Full ratings for this review »
T-Won
Site Experience Feedback
Feb 17, 2025
It was great! After searching through countless websites, you guys were the only place to have almost all of what I was looking for in one place. I do intend to order more in the future, but I would also like to see tiramisu coco and tiramisu caramel by Zimaya on here. Other than that my experience was great!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
T-Won
Post-Delivery Feedback
Mar 06, 2025
I’m really glad with the site I was able to find almost everything that i was looking for and most sites don’t carry it anymore. I was glad I was able to put in my order fast and not only that I got received my package earlier than expected.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
BGLT
Site Experience Feedback
Feb 26, 2025
I found a great selection of items at extremely reasonable prices!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »