Gift Express Reviews - 9,540 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.9 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 201 - 220 of 9,540
Lynne
Site Experience Feedback
Feb 17, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Don
Site Experience Feedback
Mar 08, 2025
Great experience Easy and quick checkout. Free shipping is a plus also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kg1445
Site Experience Feedback
Mar 08, 2025
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BB
Site Experience Feedback
Mar 08, 2025
Very convenient, always arrive in time.affordable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 08, 2025
I didn't get the item I ordered. They sent something else.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Greg G
Site Experience Feedback
Mar 08, 2025
First time buying a cologne and it was way easy to navigate the website and look for and purchase what I wanted.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Nye
Post-Delivery Feedback
Mar 08, 2025
Great and fast service ls
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
RichardG
Site Experience Feedback
Mar 08, 2025
Deben colocar las opciones de pasar entre páginas al final de cada página
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 08, 2025
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 08, 2025
Perfume was not protected by any support packaging. Was just placed in a thin bubble wrap envelope. Box to perfume was smashed. Perfume also smells not like it should.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Pauline
Post-Delivery Feedback
Mar 08, 2025
I am happy with everything thank you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
tennisplayer
Site Experience Feedback
Mar 04, 2025
for some reason i can't log in as a registered customer. i have to login thru google
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tennisplayer
Post-Delivery Feedback
Mar 08, 2025
My most recent purchase have not received yet. Scheduled for delivery on the 11th. I can better survey after its receipt of my second order
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Dual Hadoukens
Site Experience Feedback
Feb 20, 2025
Easy UI
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dual Hadoukens
Post-Delivery Feedback
Mar 08, 2025
Easy to order amd I would definitely recommend this website to a friend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
DeAngelo
Site Experience Feedback
Mar 07, 2025
A lot of choices were out of stock but the prices are fair.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
J'maikaFunk
Site Experience Feedback
Mar 07, 2025
Everything was great. Adding favs are hard, I want to add exact size to favs but u cant. I want to add to favs, without it going to product. My 1st order took almost 2 weeks, was supposed to be3-5biz days. My 2nd order was Never delivered to me, so I'm fighting now to get USPS to replace cash value $50+. So hopefully at some point, I will finally get my 2nd order of 2 parfumes. 2day shipping is too High, u have shipping contract so u only pay a few dollars $5-$10 but your charging $25....ridiculous. Other than that, Finally a Parfum store that is not Overcharging. I'm on a SSI budget & I deserve to smell good too! Thank You! I will recommend😁 Other than that
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Humo
Site Experience Feedback
Mar 07, 2025
Es buena
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Amp
Site Experience Feedback
Mar 07, 2025
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Angie
Site Experience Feedback
Feb 27, 2025
Good experience Easy to navigate Great sales Quality is excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rielly
Site Experience Feedback
Mar 07, 2025
I enjoyed the overall interaction with the website. I was done within minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
1
Site Experience Feedback
Mar 07, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »