Home > Health & Beauty > Gift Express

Gift Express Reviews - 9,540 Review - 8.9/10

Mar 18, 2025
Gift Express strives to offer you the broadest range of perfumes and colognes. You'll come across renowned designer brands like Versace, Calvin Klein, Gucci, Dolce & Gabbana, Elizabeth Arden, and more, all obtainable at discounts of up to 70%.

Gift Express Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.1 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.4 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%84%

Neutral

11%11%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

4.8 out of 10

Recent Reviews for Gift Express

Showing 201 - 220 of 9,540

Lynne

Site Experience Feedback

Feb 17, 2025

Great

Don

Site Experience Feedback

Mar 08, 2025

Great experience Easy and quick checkout. Free shipping is a plus also.

Kg1445

Site Experience Feedback

Mar 08, 2025

Very easy to use

BB

Site Experience Feedback

Mar 08, 2025

Very convenient, always arrive in time.affordable prices.

Online Shopper

Post-Delivery Feedback

Mar 08, 2025

I didn't get the item I ordered. They sent something else.

Greg G

Site Experience Feedback

Mar 08, 2025

First time buying a cologne and it was way easy to navigate the website and look for and purchase what I wanted.

Nye

Post-Delivery Feedback

Mar 08, 2025

Great and fast service ls

RichardG

Site Experience Feedback

Mar 08, 2025

Deben colocar las opciones de pasar entre páginas al final de cada página

Online Shopper

Site Experience Feedback

Mar 08, 2025

Easy to use

Online Shopper

Post-Delivery Feedback

Mar 08, 2025

Perfume was not protected by any support packaging. Was just placed in a thin bubble wrap envelope. Box to perfume was smashed. Perfume also smells not like it should.

Pauline

Post-Delivery Feedback

Mar 08, 2025

I am happy with everything thank you

tennisplayer

Site Experience Feedback

Mar 04, 2025

for some reason i can't log in as a registered customer. i have to login thru google


Post-Delivery Feedback

Mar 08, 2025

My most recent purchase have not received yet. Scheduled for delivery on the 11th. I can better survey after its receipt of my second order

Dual Hadoukens

Site Experience Feedback

Feb 20, 2025

Easy UI


Post-Delivery Feedback

Mar 08, 2025

Easy to order amd I would definitely recommend this website to a friend.

DeAngelo

Site Experience Feedback

Mar 07, 2025

A lot of choices were out of stock but the prices are fair.

J'maikaFunk

Site Experience Feedback

Mar 07, 2025

Everything was great. Adding favs are hard, I want to add exact size to favs but u cant. I want to add to favs, without it going to product. My 1st order took almost 2 weeks, was supposed to be3-5biz days. My 2nd order was Never delivered to me, so I'm fighting now to get USPS to replace cash value $50+. So hopefully at some point, I will finally get my 2nd order of 2 parfumes. 2day shipping is too High, u have shipping contract so u only pay a few dollars $5-$10 but your charging $25....ridiculous. Other than that, Finally a Parfum store that is not Overcharging. I'm on a SSI budget & I deserve to smell good too! Thank You! I will recommend😁 Other than that

Humo

Site Experience Feedback

Mar 07, 2025

Es buena

Amp

Site Experience Feedback

Mar 07, 2025

Good

Angie

Site Experience Feedback

Feb 27, 2025

Good experience Easy to navigate Great sales Quality is excellent

Rielly

Site Experience Feedback

Mar 07, 2025

I enjoyed the overall interaction with the website. I was done within minutes.

1

Site Experience Feedback

Mar 07, 2025

Good