Gift Express Reviews - 9,539 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.8 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 6% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 161 - 180 of 9,539
ecob
Site Experience Feedback
Mar 09, 2025
alot of merchant option and have a good installment plan.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Mar 09, 2025
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
BigJay
Site Experience Feedback
Feb 27, 2025
The website was easy to navigate and it was easy to check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BigJay
Post-Delivery Feedback
Mar 09, 2025
I found a cologne I wanted to try on Gift Express at a great price and I couldn't pass it up. Easy to order and shipped fast. The cologne itself is phenomenal and I'd buy it again. The entire experience was smooth and I recommend purchasing from Gift Express.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Courtnee
Site Experience Feedback
Mar 09, 2025
I have nothing negative to say, the product selection is wonderful and the prices really can’t be beat.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peter
Site Experience Feedback
Mar 09, 2025
Everything details are good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Char
Site Experience Feedback
Mar 09, 2025
This is the first time I’m purchasing as a gift for other people. The experience was pretty easy. I found out about this through an influencer so I decided to try it and I haven’t been but down ever since. The pricing is great! I love the selections and the notification of items when they are restocked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sweetheart
Site Experience Feedback
Mar 09, 2025
It was an awesome experience really happy 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 09, 2025
I loved the purchase experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
I love gift express I follow them on all platforms
Site Experience Feedback
Mar 09, 2025
Easy way to order only worry about fakes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Quan
Site Experience Feedback
Mar 09, 2025
It’s was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pumpkinmama
Site Experience Feedback
Mar 09, 2025
Very pleasant experience shopping online. Products are easy to find. Very affordable pricing.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rhyan
Site Experience Feedback
Mar 09, 2025
Good experience and I came because Daniel Renee dropped a coupon code in his last video so I had to try the Santal dupe!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ
Post-Delivery Feedback
Mar 08, 2025
I have had nothing but positive interactions with God Express, I genuinely purchase Parfums monthly from many locations, with hopes of finding those, provide awesome service, a quality product, and in stock with the best options the.market.offers. I can share Gift Express is in my top tier to purchase from. I would highly recommend anyone seeking quality products and with terrific customer focus values , to use Gift Express! I will continue purchasing from them!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gringo
Site Experience Feedback
Mar 08, 2025
The website is straight forward and simple nothing hard. Prices are great and checkout was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Primeguru
Post-Delivery Feedback
Mar 08, 2025
Extremely happy with my orders
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JT SMELLGOOD
Site Experience Feedback
Mar 08, 2025
website is easy to navigate and the selection of fragrances is enormous. I love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leo
Post-Delivery Feedback
Mar 08, 2025
It was very good an I'm happy with my purchase thank y'all so much I will order again soon
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tabby
Site Experience Feedback
Mar 08, 2025
This site was very nice and I asy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maria
Site Experience Feedback
Mar 08, 2025
I found what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
cagh
Site Experience Feedback
Mar 08, 2025
Good experience with the website, a bit old school but overall a very good site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »