GameFly - Game Rental Reviews - 887 Post-Delivery Reviews - 9.4/10
GameFly - Game Rental Rating
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2006 Winner Platinum Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 86% |
 Neutral | 10% | 11% |
 Negative | 5% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 80% |
Neutral | 14% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for GameFly - Game Rental
Showing 1 - 50 of 4,313
Chris
Post-Delivery FeedbackJun 24, 2026
Very happy to see that GameFly added details for used games such as “games come with box, manual and codes unless otherwise noted”
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Shadnwsnake
Site Experience FeedbackJun 24, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 24, 2026
Great didnt know I had coupons made it even better
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ludwig
Post-Delivery FeedbackJun 24, 2026
delivery was good within a week
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Jase
Post-Delivery FeedbackJun 23, 2026
If you want physical games at a reasonable price, the best place to get them is on gamefly. They do take a few days to get there, but the discs and the cases are minty and, if there is any dlc twith the case, it won't be used. It is the best kept secret in physical game collecting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 23, 2026
Gamefly is the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Beaker1971
Site Experience FeedbackJun 23, 2026
I am pleased with the transaction today.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackJun 23, 2026
Fast at shipping game rentals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The best used game marketplace
Site Experience FeedbackJun 23, 2026
Excellent service
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
brobromydude666
Post-Delivery FeedbackJun 23, 2026
Love gamefly and plan to stay forever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Zurg
Site Experience FeedbackJun 23, 2026
I have saved so much money. Will be a long time sub
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Zane
Site Experience FeedbackJun 23, 2026
I have always been pretty impressed with Gamefly's selection and shipping speed. Never had a reason to complain.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jordan
Site Experience FeedbackJun 23, 2026
My coupons did not qualify
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
jose
Post-Delivery FeedbackJun 23, 2026
Got to purchase my game easy peasy with all them coupons i got it for cheap. had to empty my queue for adventures of elliot
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Scykes
Site Experience FeedbackJun 23, 2026
Went to see if I could keep the game I was renting and it said I could so I did.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mr.money
Site Experience FeedbackJun 23, 2026
User friendly
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Easy as always
Site Experience FeedbackJun 22, 2026
Everything is easy as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dzm2788
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Darkiboo
Site Experience FeedbackJun 22, 2026
I wish Gamefly would stop showing items that are unavailable and will never become available. This feels like padding intrigue in membership. Better to showcase what it actually has in it's library.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Smarro
Site Experience FeedbackJun 22, 2026
Site is sometimes slow
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dilly Dilly
Site Experience FeedbackJun 22, 2026
I have been a member of game fly for over a year now. You make a very easy to find what I am looking for and I thank you for that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mjc
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackJun 22, 2026
Hello
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Scott W
Site Experience FeedbackJun 22, 2026
It was good i was holding out for the game to go cheaper but the kids liked it an didnt wanted to wait for it to go cheaper.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Irina
Post-Delivery FeedbackJun 22, 2026
I had no idea it took a week to send my game. I wish you guys had sent emails when it ships and on its way or in transit. But over all happy with my game
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 8
Chancho
Site Experience FeedbackJun 21, 2026
Got a switch 2. Hoping to get the goods. Got a great deal on a used game too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crystalynnʕ•̫͡•ིʔྀ
Site Experience FeedbackJun 21, 2026
Great! The price for BanPresto - Naruto Shippuden - Grandista - Uchiha Itachi was only $22.00 compared to other places we'll over $50. Not to mention shipping was only $2.98. I'm so glad I decided to web search the name of the product. I hope this wasn't just a one time thing. If prices are normally low I'll definitely return!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ritchie
Site Experience FeedbackJun 21, 2026
Love how easy it is to purchase
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Summer
Site Experience FeedbackJun 21, 2026
Experience was good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Brent
Post-Delivery FeedbackJun 21, 2026
There was a problem with the card I have on file but it is fixed now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Smooth interface, trouble free
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Big C
Post-Delivery FeedbackJun 21, 2026
Thankful for gamefly great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Katie
Site Experience FeedbackJun 21, 2026
It was very great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
blu4kfan
Site Experience FeedbackJun 20, 2026
Please offer to keep rentals more. I would get more offers to keep from renting games. Also please provide a warehouse closer to California.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zo
Post-Delivery FeedbackJun 20, 2026
Told a couple friends how GameFly was great for buying used games and the packages was basically brand new
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 5
cibthat3
Post-Delivery FeedbackJun 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Caperican
Site Experience FeedbackJun 20, 2026
Always a great experience to order games and have them shipped to the house and a great way to apply discounts for being a loyal customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jedme
Site Experience FeedbackJun 20, 2026
So easy a caveman could do it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
VeeZaG
Post-Delivery FeedbackJun 20, 2026
My experience was great they had cheap good games! I would recommend! Super fast easy understanding! Everything came in tact and great condition
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Deathangel4183
Post-Delivery FeedbackJun 20, 2026
I love the fact you can rent a game and keep it. The downfall that I have been coming across is some games I've kept an eye on are always on low rental and once I see it available I send a game back and get another one but it is never the game I sent back for and when I do get it I want to keep it but I don't have an option to so I can't keep games I love. Another thing is why are vintage games coming up under the search engine if you can't rent or buy them that is why I probably won't tell a friend that likes older games but loves newer games.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jr
Site Experience FeedbackJun 19, 2026
Just overall great experience. Great company
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Handsomematt615
Site Experience FeedbackJun 19, 2026
Was easy to use, hopefully this is legit and my item arrives in prestine condition!
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 10
Norwegican
Site Experience FeedbackJun 19, 2026
The only negative thing I can say about my experience thus far is that when I went to check out for keeping a game it said estimated arrival 1-2 days. but didnt say what was expected. I called and I was informed that it was the case that will take 1-2 days. 1 suggestion would be to say the case will arrive in 1-2 business days. Other than this, I have no reasonable concerns/complaints.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BBD
Site Experience FeedbackJun 19, 2026
None at this time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bozic
Site Experience FeedbackJun 19, 2026
Pretty much it's all has been a great experience. I know 1 time i made a mistake and customer service did a great job but I felt horrible about my mistake. But if I remember right things worked out. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
zar32
Site Experience FeedbackJun 19, 2026
Very simple. Good experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Xenomorph
Site Experience FeedbackJun 19, 2026
The site was very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Batdad32
Site Experience FeedbackJun 19, 2026
It was great. I love this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobalina
Post-Delivery FeedbackJun 19, 2026
I always get to try the game first and if it is a game I really like I’ll add it to my collection One thing I don’t know if it’s possible,but it would be nice if a guy could digitally download it to my console to save some space
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Jon
Site Experience FeedbackJun 19, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10