GameFly - Game Rental Reviews - 3,840 Review - 9.5/10
2006
Platinum
Circle of
Excellence
1 years
GameFly - Game Rental Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 85% |
Neutral | 12% | 11% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for GameFly - Game Rental
Showing 1 - 20 of 3,840
Andrew
Site Experience Feedback
Dec 27, 2024
Thank you for providing affordable way to game
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Andrew
Post-Delivery Feedback
Jan 06, 2025
It's just a good experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jd
Post-Delivery Feedback
Jan 06, 2025
It was good love game fly best out here 10/10 would recommend
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Trutalks
Site Experience Feedback
Dec 11, 2024
Shipping speeds are slow
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Trutalks
Post-Delivery Feedback
Jan 06, 2025
It was good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 3
- Customer Support: 8
- Full ratings for this review »
RK
Site Experience Feedback
Dec 22, 2024
Easy transaction. Bought a used game that will be shipped to me.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ty
Site Experience Feedback
Jan 05, 2025
it could be better. it can be annoying when using it on a mobile device. The pricing or plans provided could use some work.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
jlblack30
Site Experience Feedback
Jan 05, 2025
no problems received item in a timely manner
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
David M
Site Experience Feedback
Jan 05, 2025
No issue with my purchase at all! I was happy to find Banishers for so cheap!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Thor
Post-Delivery Feedback
Jan 05, 2025
Great service
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Yungfreezie
Site Experience Feedback
Jan 05, 2025
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brizzle_D
Site Experience Feedback
Jan 05, 2025
Great service.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rinzler209
Site Experience Feedback
Jan 05, 2025
I love using gamefly, the only drawback I've had with them though is how good awful long it takes for the games to arrive. I've noticed this since like 2009, and I'm 2025, it seems they haven't changed
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Game Flyer
Site Experience Feedback
Jan 04, 2025
I would love to see more GameCube games. I've been with game fly for a long time. About 9 years. I believe maybe a birthday discount or gift for your members that have been with your company would be nice also. My son's birthday is on January 6th, it would've been nice
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
April
Site Experience Feedback
Dec 27, 2024
I always enjoy making purchases on Gamefly. They have a wonderful support and respond promptly. Purchasing is easy. You can find what you are seeking easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Magicball53
Site Experience Feedback
Jan 04, 2025
Website is good but it could use some updates, The variety and availability is sometime a coin flip but overall I feel you get your money's worth.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Iceman
Site Experience Feedback
Jan 04, 2025
It was a good experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Brandon Copeland
Site Experience Feedback
Jan 04, 2025
So far I've had a good interaction with this website no problem love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ghostalongthemississippi
Site Experience Feedback
Jan 04, 2025
Good experience. Games are typically m7ch cheaper to buy here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cloud
Site Experience Feedback
Jan 04, 2025
The experience with gamefly is great, it's easy to navigate the products that I'm looking, the rewards you get, including coupons is a big plus for me, being able to keep your rented game as long as you want and having the option to keep it. Overall great experience so far using gamefly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Howler
Site Experience Feedback
Jan 04, 2025
Played a game for a while and decided to purchase and keep it.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
mtuk22
Post-Delivery Feedback
Jan 04, 2025
Items came in timely manner and in great condition
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »