GameFly - Game Rental Customer Reviews
GameFly - Game Rental holds a 9.4/10 overall rating and 871 verified post-delivery reviews on Bizrate.
GameFly - Game Rental Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2006 Winner Platinum Circle of Excellence
1 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 92% |
 Neutral | 8% | 4% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9.6 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 80% |
Neutral | 14% | 13% |
Negative | 6% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for GameFly - Game Rental
Showing 1 - 50 of 3,841
Tru
Site Experience FeedbackSep 20, 2026
Website is clear and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Slaytrix
Site Experience FeedbackSep 20, 2026
No real problems, pretty basic interface. Run of the mill experience. Wish there was a button for the address to mark same as shipping for the billing address.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Erik
Site Experience FeedbackSep 20, 2026
Good experience, reasonable price
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Stanley Irish
Site Experience FeedbackSep 20, 2026
Today I made my first purchase with GameFly. I searched for "Crimson Desert PS5" on Google & the first hit I got was the GameFly website. I found the website layout to be very user friendly & on top of that, GameFly had the best price online for a physical copy of the game. The ONLY recommendation I would make (if any) would be the size of the [Rent-Here] banner on the product's page. It wasn't even an "issue" for me whatsoever, I just figured I'd mention it because it stuck out to me. My first-time experience shopping with GameFly was easy to access, easy to navigate & easy to check out. I will 100% be back to shop again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Imp5
Site Experience FeedbackSep 20, 2026
Got what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Corky
Site Experience FeedbackSep 20, 2026
Very good interaction. Never had a probkwm with gamefly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PapaPico619
Site Experience FeedbackSep 19, 2026
I regularly buy games from gamefly...especially pre-orders because they get to my home quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kechones
Site Experience FeedbackSep 19, 2026
Found an unexpected 4k blu ray at a great price! I’d heard about you on YouTube and decided to take the plunge.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
manny0215
Post-Delivery FeedbackSep 19, 2026
I been buying from gamefly for years best price on games I buy then not rent very good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Gearsnake
Site Experience FeedbackSep 18, 2026
Very good service and factibles prices
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jake
Post-Delivery FeedbackSep 18, 2026
I appreciate how flexible the products are. I just wish there were more options for older games. I also find it a bit annoying how not all games are available for keeps.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
BigMoi
Site Experience FeedbackSep 18, 2026
It’s pretty good the kids love it. They play the game and if they like it and they’re behaving, I buy it for them so it’s a win-win for all of us.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BRUT4L BOH4B
Post-Delivery FeedbackSep 18, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lurky
Site Experience FeedbackSep 18, 2026
This website is well organized. Everything I'm looking for can be found with a simple search. Or a quick skim through the categories. Simple, and effective design. I like it.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Kris.P.Corpse
Site Experience FeedbackSep 18, 2026
I love Game fly. Games are too expensive these days and its nice to burn through something and now worry about breaking my bank. The freedom to play a game and then send it back whether I like or hate it is very nice.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DROCK
Post-Delivery FeedbackSep 18, 2026
The item came on time I like buying stuff for GameFly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rob
Site Experience FeedbackSep 18, 2026
Seemed fine. Cheapest price on the internet
- Overall Rating: N/A
- Would Shop Here Again: 6
- Likelihood To Recommend: 1
DB
Site Experience FeedbackSep 17, 2026
Easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
naynay3702
Site Experience FeedbackSep 17, 2026
Gamefly has been around for a while now i remember using it when i was really poor and i couldnt afford or buy games that i can trial play with this website. You have to wait a week for it to come to you but i would take the good with the bad as thats the only thing i can see myself complaining about just because i wanna game out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CODEWERKX
Post-Delivery FeedbackSep 17, 2026
Rent to play and possibly buy…great deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jamie
Site Experience FeedbackSep 17, 2026
The website is easy to use and has good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peter
Post-Delivery FeedbackSep 17, 2026
I had no problem just pushed a few buttons and done
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Delusional
Site Experience FeedbackSep 17, 2026
i like the savings but we will see once i get the game. hopefully its all legit and if so ill be back for more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gamedork916
Post-Delivery FeedbackSep 17, 2026
The games I ordered were delivered fast on on time
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 7
nateloose
Post-Delivery FeedbackSep 17, 2026
I think it’s totally amazing that you pay the small monthly fee for these games and you can play them on your own time and then return them as you wish or buy them and it’s just super convenient and so nice to not have to worry about spending 80+ dollars on a brand new game
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mine
Site Experience FeedbackSep 17, 2026
No details
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Cesar
Site Experience FeedbackSep 17, 2026
Everything was satisfactory, the website on the phone works just fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LosPopos
Site Experience FeedbackSep 16, 2026
Use of the interface is easy as well as purchasing. I rented pretty often using Gamefly and never had any complaints even with pre-ordering upcoming games to try out. Would highly reccomend to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James Michael Shea
Site Experience FeedbackSep 16, 2026
Everything was just peachy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 16, 2026
.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rinzler
Site Experience FeedbackSep 16, 2026
I was able to find the product at the discounted price that I heard about. The overall experience was easy and very clear. Defiantly will try and purchase more games as well as rentals from Gamefly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flaco
Site Experience FeedbackSep 16, 2026
Great selection of games and movies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Levell18
Site Experience FeedbackSep 16, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 16, 2026
Great and Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Steve C
Post-Delivery FeedbackSep 16, 2026
Anytime I order a game from you guys. It’s a great experience, always reasonable prices and I love the fact a lot of the times the games include the codes for the upgraded versions or extras.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
darthvice
Post-Delivery FeedbackSep 16, 2026
decided to keep a game I was enjoying. got it on sale plus discounts so very good price. recieved the case quickly
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Jay
Site Experience FeedbackSep 16, 2026
Everything went smooth and easily to process.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Catherine
Site Experience FeedbackSep 16, 2026
I really like this service it's great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dani
Site Experience FeedbackSep 16, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NicolRyoJeanWatt
Site Experience FeedbackSep 15, 2026
Wonderful, maybe have shipping free and cheaper used games.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Starwind1225
Site Experience FeedbackSep 15, 2026
It was a pleasure shopping on your site. Pick up a game that I really did not want to pay full price for and you guys had it for a great price. This is were i buy most of my physical disc
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
This was pleasant and I will buy from you again. The game was in my price range and I'm downloading
Post-Delivery FeedbackSep 15, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bubba
Post-Delivery FeedbackSep 15, 2026
Items shipped quickly, arrived on time and were exactly as described
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Hobomaster
Site Experience FeedbackSep 15, 2026
Good stuff! Great way to watch movies without steaming.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Null
Site Experience FeedbackSep 14, 2026
Long shipping times but other than that service has been consistently good, if games are lost in transit support has also been great. Sad to see the change that rewards codes now expire but prices are fair so its understandable. Renting and shopping is easy and at reasonable cost. As long as physical games are a thing im planning to keep using the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Site Experience FeedbackSep 14, 2026
Easy to navigate & best deal I could find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smooth, and easy
Site Experience FeedbackSep 14, 2026
It was easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rp
Site Experience FeedbackSep 14, 2026
Web site is nice I like the prices upfront
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
JRugg
Post-Delivery FeedbackSep 14, 2026
Quick shipping for my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jadesnake
Post-Delivery FeedbackSep 14, 2026
It was quick, easy, and the prices are always right!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10