GameFly - Game Rental Reviews - 882 Post-Delivery Reviews - 9.4/10
GameFly - Game Rental Rating
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2006 Winner Platinum Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 85% |
 Neutral | 9% | 12% |
 Negative | 4% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 83% |
Neutral | 13% | 13% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for GameFly - Game Rental
Showing 1 - 50 of 4,319
Blindfirejp
Site Experience FeedbackJun 13, 2026
So far it's been great, a little sad the service costs so much when digital is instant, but these used sales do keep bringing me back.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Parker
Site Experience FeedbackJun 13, 2026
It was amazing and quick
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Jesse
Post-Delivery FeedbackJun 13, 2026
Been great experience so far recommend 100 percent
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Adri
Site Experience FeedbackJun 13, 2026
The subscription said that members get free shipping but I didn’t get free shipping. I am a member of the free trial.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Mimi
Site Experience FeedbackJun 13, 2026
Very simple and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slim - Ace
Site Experience FeedbackJun 13, 2026
Honestly this being my first time on Gamefly website I was thoroughly impressed how easily I was able to find the exact purchase at a price lower than all the competition. Navigating the website was incredibly easy and the process was straightforward with no issues. In closing I found my number #1 gaming website all in the matter of minutes, so I highly recommend Gamefly and now I understand why GameStop and other gaming stores are struggling and I'm not mad at it! 10/10!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Guymandude
Site Experience FeedbackJun 13, 2026
Great, always love GameFly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gametime
Site Experience FeedbackJun 13, 2026
Have a male 21 year old son. His birthday is 6/14/2004. He wanted this game as a gift. He uses this website to buy games.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Post-Delivery FeedbackJun 13, 2026
Best prices for used games bar none, and usually the best selection relative to other retailers. I wish there were GameFly brick and mortar stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Big Bee Bee
Site Experience FeedbackJun 12, 2026
Very easy to purchase. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Excellent product need free shipping
Site Experience FeedbackJun 12, 2026
Love the price and condition but would like to see free shipping for purchases if you're a non member.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dukedogg87
Site Experience FeedbackJun 12, 2026
Dukedogg87
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
EvelMordach
Site Experience FeedbackJun 12, 2026
The website is working well with this purchase. I would recommend this to a friend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TiselB
Site Experience FeedbackJun 12, 2026
i had a good experince with the webiste and checking out. my only con is there are some games that have been out dor years that are listed on the site that are not avaible even for rental.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 12, 2026
Strictly online, no interaction with a human
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Razor5750
Site Experience FeedbackJun 11, 2026
It was pretty straightforward I like it
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 11, 2026
Everything works smoothly i never have an issues and service is responsive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nate
Site Experience FeedbackJun 11, 2026
Incredibly easy to use. Quick check out process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 11, 2026
Been a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Senku
Post-Delivery FeedbackJun 11, 2026
Gamefly is amazing, the opportunities of games you can play and the accessories you can get are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Keep advertising the preorder bonuses!
Site Experience FeedbackJun 11, 2026
I like the idea of preordering games from GameFly to receive credit towards the store, first time preordering a new game, hoping that the shipping time is either on release date or day after, would like to continue to preorder from this site if all goes smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sonny
Site Experience FeedbackJun 11, 2026
Amazing online experience! Always fair and amazing deals. Also customer service is amazing!!!!! Thank you gamefly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zaddy91
Site Experience FeedbackJun 11, 2026
It was a good experience good deals
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Yes
Site Experience FeedbackJun 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cibthat3
Site Experience FeedbackJun 10, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Icarus
Site Experience FeedbackJun 10, 2026
Pretty good interaction.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 10, 2026
Its easy to use and easy on the eyes
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Oz
Site Experience FeedbackJun 10, 2026
Websites easy to deal with though my last delivery took a week to ship to Ohio. Good deals probably will purchase more in the future
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Leo
Site Experience FeedbackJun 10, 2026
I love your website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JC
Site Experience FeedbackJun 10, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 10, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cody
Site Experience FeedbackJun 10, 2026
very straightforward UI, had no issues navigating and purchasing my order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MuayThai
Site Experience FeedbackJun 10, 2026
GameFly is great !! I recommend trying to get more product if possible. There were certain titles I couldn’t find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 10, 2026
Good price and easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Crimrex
Post-Delivery FeedbackJun 10, 2026
I received a broken case. On the top it was in pieces. Shipping also takes awhile even though the customer pays for it
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 5
John Doe
Site Experience FeedbackJun 10, 2026
Everything is smooth, website is easy to navigate. Always a good time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kye
Site Experience FeedbackJun 10, 2026
It was really easy to navigate and everything on the website was designed to make the experience streamlined and effortless to find what youre looking for. I was really pleasantly surprised at the sale on used games so I had to pick a couple up.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Brent53
Site Experience FeedbackJun 9, 2026
I rent game from time to time
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ron’s opinion
Site Experience FeedbackJun 9, 2026
Experience was fine. I use the app all the time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elecwarrior
Site Experience FeedbackJun 9, 2026
All good, just wish the shipping was faster.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackJun 9, 2026
I'm recommending gamefly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Alan
Site Experience FeedbackJun 9, 2026
It was really good and understandable
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 9, 2026
Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Weaponx3
Site Experience FeedbackJun 9, 2026
The website works and it is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amateur1016
Site Experience FeedbackJun 9, 2026
Always enjoy GameFly’s sales. Happy when I get the notification - Good prices on new games. Glad to keep returning
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VeeZaG
Site Experience FeedbackJun 9, 2026
Awesome which easy and straight forward
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
SquiddyBean
Site Experience FeedbackJun 9, 2026
Everything was smooth and easy to checkout and order. The price of the game was the best I've ever seen and now I can play the game with my girlfriend.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Daniel
Site Experience FeedbackJun 9, 2026
Easy options for both rental and purchase of games, including recent releases. Used game prices are also best in the market with greater trust compared to Facebook Marketplace or other used selling platforms.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Sergio
Site Experience FeedbackJun 9, 2026
The condition of the game and what you get would be nice. Want to know if any manuals or boxes and art work would be included.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jordan
Site Experience FeedbackJun 9, 2026
Great price on used game
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9