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GameFly - Game Rental Reviews - 888 Post-Delivery Reviews - 9.4/10

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Most Current Certification:
Jun 19, 2026
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GameFly - Game Rental Rating

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2006 Winner Platinum Circle of Excellence

1 years

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Post-Delivery Feedback - 888 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%85%
Neutral rating icon

Neutral

9%11%
Negative rating icon

Negative

5%3%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

9.1 out of 10

Site Experience Feedback - 3,441 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.1out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%81%
Neutral rating icon

Neutral

14%14%
Negative rating icon

Negative

5%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for GameFly - Game Rental

Showing 1 - 50 of 4,329

  • KingTaray

    Site Experience Feedback

    Jun 18, 2026

    Awesome

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • sj

    Site Experience Feedback

    Jun 18, 2026

    n//

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Geralt

    Site Experience Feedback

    Jun 18, 2026

    Was pretty smooth. Had to refresh for my account to load. But maybe was my connection mostly. It kept trying to off 30 day trial when I’m not eligible.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Soul12eaper

    Site Experience Feedback

    Jun 18, 2026

    Purchase a gane i rented. I have purchased many games i have rented through GF because I feel the pricing is a great bargain.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Reescree

    Site Experience Feedback

    Jun 18, 2026

    Pretty good, but as long as I have been a member I would expect even more discounts. Like a loyalty discount or something.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Elecwarrior

    Post-Delivery Feedback

    Jun 18, 2026

    Good, less expensive option buying former rental copies.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • GEARMan

    Post-Delivery Feedback

    Jun 18, 2026

    The budget game option is great for those who still have a backlog of games to play but still want to to try other games. Especially for Nintendo games that rarely ever go down in price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • JC

    Post-Delivery Feedback

    Jun 18, 2026

    I've always had great experiences purchasing through GameFly and for game rentals. The order tracking is helpful and my orders always arrive on time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mike

    Post-Delivery Feedback

    Jun 18, 2026

    I love ordering from gamefly because they usually have great deals for members

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • BizzyBanks

    Site Experience Feedback

    Jun 17, 2026

    the price of keeping a good game was not bad at all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stall

    Site Experience Feedback

    Jun 17, 2026

    Decent price but would have been better if it was free shipping.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jay

    Site Experience Feedback

    Jun 17, 2026

    So far I have had a very good expirence and have no complaints although the price might have been a bit much compared to what was listed.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Super13

    Post-Delivery Feedback

    Jun 17, 2026

    I usually always like that you get the cases with the games. As a collector, I like getting everything in perfect shape. One game, the case came cracked, but game was good.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2026

    No problem.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bizzle

    Site Experience Feedback

    Jun 17, 2026

    I wish there were more collectibles, but overall... I love GameFly

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Thetallone

    Site Experience Feedback

    Jun 17, 2026

    It has been good so far

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Brad

    Post-Delivery Feedback

    Jun 17, 2026

    Great deal on used game and each game came in near brand new condition. Delivery was quicker than I anticipated too

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nick K

    Post-Delivery Feedback

    Jun 17, 2026

    Ordered game arrived on time and in perfect condition.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • TWMIV

    Post-Delivery Feedback

    Jun 16, 2026

    I have been using the movie rental service for over a year now and recently purchased a switch 2. In looking for some deals on games, I found that the catalog has a high degree of JRPG's or similar type titles. While those do not appeal to me, it is likely what is being rented/requested in volume. There are some locations in the app which throw up a web based login captured in the app, this is a bit annoying for two reasons. 1, I am already logged in. 2, the app doesn't appear to be registered at the system level (android) correctly for my password manager to identify it (1password). I believe this may be due to an app ID or app name or something similar.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Hunter

    Post-Delivery Feedback

    Jun 16, 2026

    My favorite part about gamefly, as a collector is how im always going to get the game and case in fabulous condition. Normally cheaper than elsewhere with cheap shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Drew

    Site Experience Feedback

    Jun 16, 2026

    Easy !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joseph81

    Post-Delivery Feedback

    Jun 16, 2026

    So what I wanted, saw it was a good price, saw that the shipping wasn't terrible and I ordered it. It arrived and perfect condition and with the sticker that I appreciated however the shipping could have been quicker not entirely sure it's gameflys fault though

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • FangBanger91

    Site Experience Feedback

    Jun 16, 2026

    Love the discount and checkout was easy. Wish things shipped a bit faster but overall I'm satisfied with my experience so far.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Marc

    Site Experience Feedback

    Jun 16, 2026

    Air has been great. I like receiving the $10 off coupons for preorders

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Jun 16, 2026

    Everything's good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kell

    Site Experience Feedback

    Jun 16, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tim

    Site Experience Feedback

    Jun 16, 2026

    Good deals, easy checkout experience, and reasonable shipping costs.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Steen

    Site Experience Feedback

    Jun 16, 2026

    Gamefly is excellent as always! though I do wish I had a coupon; the ones I had didn't apply to purchase. But the price of game is still good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Heero

    Post-Delivery Feedback

    Jun 16, 2026

    It was fine. Hard to get the item, kept on going in and out of stock. Price was 5 dollars too high from competition.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Jor

    Post-Delivery Feedback

    Jun 16, 2026

    I enjoy the fact that I can get games at a discount I don't see anywhere else.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 6
    Full ratings for this review »
  • Zagspixy

    Site Experience Feedback

    Jun 15, 2026

    It was a straightforward purchase, my coupons automatically applied during checkout, very happy with the ease of purchasing my rented game.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Brownbear

    Site Experience Feedback

    Jun 15, 2026

    It was fine thank you

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Riggo

    Site Experience Feedback

    Jun 15, 2026

    It was fast and easy

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DK

    Site Experience Feedback

    Jun 15, 2026

    Renting games through Gamefly gives you better value than buying a brand new game at face value ($70), you get to play the whole game on your own time and busy schedule and then when you are tired of it or beat it just pop it back in the pre-labeled envelope they send you and put it in your mailbox (make sure to put up the little red flag for the mailman) and done! Onto the next game on your queue. One little wish: it would be great if you could have Gamefly "anticipate" your next game being sent out to you without the gap of rental to mailbox to being acknowledged as shipped by the postal service. In order to reduce that lag time till the next game. I get it though, its kind of like the honor system otherwise and they need to prove you are returning the current game. My plan is to burn through as many games as I can and get caught up on my backlog so this does slow me down some. Also- it would be great if there was a perspective on older games to rent that have come and gone by, a lot of upcoming games are featured which is great, but you actually have to dig around to find them. I do have to say they have heft discounts on used games that crushes the competition, I just caught Metal Gear Solid Delta for $19 which is insane! Comparison: Best Buy ($57), Gamestop ($39), Walmart ($37) or Amazon ($37).

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • brobromydude666

    Site Experience Feedback

    Jun 15, 2026

    Love y'all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rhyslanter

    Site Experience Feedback

    Jun 15, 2026

    Love you guys. love every single ascpect of this company and business model. Games come in quick and on time no scratches or dents. will definetly continue to use this service its easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Matty

    Site Experience Feedback

    Jun 15, 2026

    Good price easy service and cheap prices

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Ssk

    Site Experience Feedback

    Jun 15, 2026

    i love game fly and have had a positive experience except for one time when my order never areived though i was refunded so it is all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Daniel G

    Site Experience Feedback

    Jun 14, 2026

    Very straightforward and easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Superpig

    Site Experience Feedback

    Jun 14, 2026

    Good experience

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Gnomepants

    Site Experience Feedback

    Jun 14, 2026

    Quick, easy checkout and plenty of discounts

    • Overall Rating: N/A
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Scott G

    Site Experience Feedback

    Jun 14, 2026

    I have been a member seem like for ever and I have always been satisfied with gamefly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CarlM

    Site Experience Feedback

    Jun 14, 2026

    Easy and efficient zero hassle

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pokey904

    Site Experience Feedback

    Jun 14, 2026

    More overall interaction was good. Everything was simple to find it and it described everything perfect.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Blindfirejp

    Site Experience Feedback

    Jun 13, 2026

    So far it's been great, a little sad the service costs so much when digital is instant, but these used sales do keep bringing me back.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Parker

    Site Experience Feedback

    Jun 13, 2026

    It was amazing and quick

    • Overall Rating: 10
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jesse

    Post-Delivery Feedback

    Jun 13, 2026

    Been great experience so far recommend 100 percent

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Adri

    Site Experience Feedback

    Jun 13, 2026

    The subscription said that members get free shipping but I didn’t get free shipping. I am a member of the free trial.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Mimi

    Site Experience Feedback

    Jun 13, 2026

    Very simple and easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Slim - Ace

    Site Experience Feedback

    Jun 13, 2026

    Honestly this being my first time on Gamefly website I was thoroughly impressed how easily I was able to find the exact purchase at a price lower than all the competition. Navigating the website was incredibly easy and the process was straightforward with no issues. In closing I found my number #1 gaming website all in the matter of minutes, so I highly recommend Gamefly and now I understand why GameStop and other gaming stores are struggling and I'm not mad at it! 10/10!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
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