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Fibre Glast Reviews - 839 Reviews - 9.4/10

Dec 4, 2024
Fibre Glast has specialized in the distribution of fiberglass and other composite materials. They serve tens of thousands of customers with aerospace, automotive, marine, power generation, prototyping, modeling, and a myriad of other applications by only supplying first quality materials, never seconds, or closeouts.

Fibre Glast Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

17%15%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.3 out of 10

Shipping Charges

Satisfaction with shipping charges

6.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Fibre Glast

Showing 281 - 300 of 839

Online Shopper

Site Experience Feedback

Aug 02, 2024

I appreciate how easy it is to deal with you guys.

Online Shopper

Site Experience Feedback

Jul 31, 2024

Very good

None

Site Experience Feedback

Jul 31, 2024

No issues

Dan

Site Experience Feedback

Jul 31, 2024

All good

Fort Worth Refinishing

Site Experience Feedback

Jul 31, 2024

Interface was a little difficult to search.. had to use search bar once I found out the model number of resin I usually purchased from SunRez directly and then it popped up.

fabricator

Site Experience Feedback

Jul 30, 2024

Thanks. Checkout stages are great and clear. Shipping seems high but I do expect the products to arrive undamaged and see the effort put into this.

T

Site Experience Feedback

Jul 15, 2024

The live chat person was very helpful, she helped me decide which system epoxy resin I should get and how much. The shipping charges is kind of high and I didn’t like that it added an extra $10 handling charge for my account when I was checking out.


Post-Delivery Feedback

Jul 30, 2024

Everything was great, great product, except for the shipping cost was a little high.

Thomas paint and refinishing

Site Experience Feedback

Jul 29, 2024

The website could have been more streamlined with onsite delivery calculator like other sites, i did not see an option to create a business account that includes business wholesale pricing but the variety of product choices ie gelcoat color choices will most likely bring me back to the site

Online Shopper

Site Experience Feedback

Jul 29, 2024

Overall satified. would love if shipping was more affordable

billb621

Site Experience Feedback

Jul 15, 2024

Shipping is twice as high as it should be, I ship bigger and heavier everyday and they are half of your price

Bigsmooth

Site Experience Feedback

Jul 28, 2024

Overall good but no paypal option

Chuck

Site Experience Feedback

Jul 28, 2024

Easy to use, really intuitive.

JD

Site Experience Feedback

Jul 27, 2024

It has been awhile since my last order, I did not keep notes, have been experimenting with CF skinning on some of my muscle car parts with ridiculously awesome results! Your website made it easy to find my past orders to kick my brain into gear to remember what I have been using. In the past I had many questions and your team patiently educated me on what I needed and how to achieve the best results. I appreciate you guys and will provide pics of the project when completed. It is definitely a SEMA worthy build but done by just an average painter in a tiny shop. Thanks again, JD

Working man

Site Experience Feedback

Jul 27, 2024

Very convenient

dirtfly7

Site Experience Feedback

Jul 27, 2024

Great products but the shipping is extremely high.

Boat builder

Site Experience Feedback

Jul 26, 2024

Just like any online shopping Insurance.

Brad

Site Experience Feedback

Jul 26, 2024

Early to say but I really like the format of website and completeness of product line plus pricing. Looking forward to having a nice supplier for bulk composites

Henry

Site Experience Feedback

Jul 25, 2024

Check out could be a smother

JM

Site Experience Feedback

Jul 25, 2024

Great products

Vin

Site Experience Feedback

Jul 25, 2024

I wish there was a better way to qualify my account as tax exempt, instead of having to email the certificate every time I place an order. Pretty much every other supplier has a way to make my account tax exempt so that any future orders are automatically exempt, which does not delay shipping at all.