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Fibre Glast Reviews - 839 Reviews - 9.4/10

Dec 4, 2024
Fibre Glast has specialized in the distribution of fiberglass and other composite materials. They serve tens of thousands of customers with aerospace, automotive, marine, power generation, prototyping, modeling, and a myriad of other applications by only supplying first quality materials, never seconds, or closeouts.

Fibre Glast Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

17%15%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.3 out of 10

Shipping Charges

Satisfaction with shipping charges

6.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Fibre Glast

Showing 261 - 280 of 839

BlueRider

Site Experience Feedback

Aug 10, 2024

Need more shipping options

Johnal21

Site Experience Feedback

Aug 09, 2024

Easy to use. Products can often be found in batch kits which saves money if you are not buying In bulk. Tags and search prompt as well as recommended items are usually present with many products. This helps alot when experimenting with new lay methods and resins as they frequently demand different cure conditions. As a individual purchasing from fiberglast, I feel very confident in the overall quality of the parts sold and the information listed. This really helps because I'd rather pay a few extra dollars than invest hours and extra money on doing extensive lot and batch controls in house on my own dime. This alone in a modern market is all I need to keep shopping with Fibre Glast. Thank yall for doing what yall do.

Pete

Site Experience Feedback

Aug 09, 2024

ordering was very east and straight forward happy to order again from you guys

Crash

Site Experience Feedback

Aug 08, 2024

Shipping add of $10 isn’t great. Home office.

Al

Post-Delivery Feedback

Aug 08, 2024

Well informed on delivery schedule. Ordered on Sunday had items come on Tuesday and remainder on Wednesday.

JB

Site Experience Feedback

Aug 07, 2024

Website is easy to navigate and informative

Online Shopper

Site Experience Feedback

Aug 07, 2024

N/A

Chris

Site Experience Feedback

Aug 07, 2024

Though it was decent enough for a commercial website I do feel the details on the product were not great. I had questions but did not feel it was easy to get answers without having to call. Therefor wit was decent but not awesome

exhibiter

Site Experience Feedback

Aug 07, 2024

all good

VCB

Site Experience Feedback

Aug 06, 2024

No issues. Seems pretty complete and clear

Online Shopper

Site Experience Feedback

Aug 06, 2024

Wonderful expertise and exceptional customer service

Ben

Site Experience Feedback

Aug 05, 2024

Spoke with a customer service rep. He was very knowledgeable and helpful. Easy to contact.

Michael

Site Experience Feedback

Aug 05, 2024

Would love to have shipping charges presented for over-night delivery automatically rather than holding for a quote. Also, could you show inventory level/in or out of stock?

Pappy

Site Experience Feedback

Jul 28, 2024

Website is efficiently constructed - easy to use.


Post-Delivery Feedback

Aug 05, 2024

Excellent product and service. Only complaint is that a roll of carbon fiber and 3 rolls of fiberglass mat were crammed into a single shipping box, which caused some distortion of a small portion of the carbon fiber weave.

Ivan V

Post-Delivery Feedback

Aug 04, 2024

I am new to working with composite materials. I need to make molds for casting from plaster. I ordered different materials to try and in the future, I will order more. I liked the store.

lyubs

Site Experience Feedback

Aug 04, 2024

it was good

Lgg carbon

Site Experience Feedback

Aug 03, 2024

Easy to use got what I need. I usually buy fiber glast through Amazon for quick shipping but infusion mesh wasn't available

Online Shopper

Site Experience Feedback

Aug 03, 2024

Bit of trouble using the laptop Had to order on the phone

John

Site Experience Feedback

Aug 02, 2024

Navigating the site was extremely easy. At one time it said website was under maintenance but then I went to another page and it worked fine. During checkout, the payment section disappeared. I went back to the billing section, saved and it brought me back to the payment section again

Mick

Site Experience Feedback

Aug 02, 2024

Good choice of products, good prices.