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Fibre Glast Reviews - 839 Reviews - 9.4/10

Dec 4, 2024
Fibre Glast has specialized in the distribution of fiberglass and other composite materials. They serve tens of thousands of customers with aerospace, automotive, marine, power generation, prototyping, modeling, and a myriad of other applications by only supplying first quality materials, never seconds, or closeouts.

Fibre Glast Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

17%15%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.3 out of 10

Shipping Charges

Satisfaction with shipping charges

6.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Fibre Glast

Showing 241 - 260 of 839

Dtown

Site Experience Feedback

Aug 19, 2024

It was a one stop shop but I paid more then if I pieced it together with other sites. It was worth it but def not the cheapest.

SeaKeeper Install

Site Experience Feedback

Aug 18, 2024

I have no issues with the website.

Online Shopper

Site Experience Feedback

Aug 12, 2024

Great

dm3

Site Experience Feedback

Aug 16, 2024

Wish they had more carbon fiber filament.

Chaz

Site Experience Feedback

Aug 16, 2024

I had some questions so I called and was helped out nicely.

Carson

Site Experience Feedback

Aug 01, 2024

It was good, I had a question and got a prompt email response clarifying things for me and was able to just follow the link in my email to return to my cart and complete my purchase.


Post-Delivery Feedback

Aug 16, 2024

I needed to get more glass microspheres for the mechanics in the shop. So I looked up where we had last purchased them from and found FibreGlast. Apparently we have a consistent history of ordering from them. I contacted support since I was attempting to determine if my company had NET30 terms and was politely informed we did not have those terms along with a prompt answer to all my other questions about creating a new login and linking it to the company account for records, which, was easy and straight forward! I was able to place my order and was honestly surprised by how quickly our order arrived! I would definitely recommend FibreGlast as a vendor to anyone who needs their products because it was easy, shipped fast, and support responds wayyyy faster than other vendors I have worked with!

Steel Horse

Site Experience Feedback

Aug 15, 2024

Website seemed good enough for what I needed. No real complaints. Shipping seems a bit pricey.

Boatguy

Site Experience Feedback

Aug 14, 2024

Everything was easy to find and priced accordingly

Enclosedbikes

Site Experience Feedback

Aug 13, 2024

Easy to navigate web site, easy to find products and pricing. I have bought in the past products from Fibreglast and they are really good quality.

Nick

Site Experience Feedback

Aug 13, 2024

Good stuff

Pete

Site Experience Feedback

Aug 13, 2024

The 9 OZ plastic cups I have always used don't seem to be available but are visible on your container page. The check out process is slow. I had to go back several times to enter all the information.

Dug

Site Experience Feedback

Aug 13, 2024

Online support was great

Fred

Site Experience Feedback

Aug 13, 2024

Good

BC

Site Experience Feedback

Aug 13, 2024

I called and talked to a rep which was extremely helpful in telling what type gelcoat i need and the mixing ratios and also about the application. I was very happy with the purchase even though it is pricey compared to others however I hope to get what I paid for. I'm willing to give a little more for quality.

Al

Site Experience Feedback

Aug 13, 2024

Thanks

Sharky

Site Experience Feedback

Aug 12, 2024

Easy and Prompt Shipping

Bitsy

Site Experience Feedback

Jul 23, 2024

Ordering process was very simple and a sufficient amount of information on the products is given with pictures and videos to help us decided what equipment works best for us

Transom2B

Site Experience Feedback

Jul 29, 2024

Easy to navigate site, best prices online.


Post-Delivery Feedback

Aug 11, 2024

Best price online and cheapest shipping cost by far.

Emac

Site Experience Feedback

Aug 02, 2024

Seamless ordering experience with transparent shipping options at an affordable price!


Post-Delivery Feedback

Aug 10, 2024

Ordering experience was simple and straightforward. Website was intuitive. Product came quicker than expected and worked well

Lotus38Ben

Site Experience Feedback

Jul 28, 2024

They had exactly what I was looking for despite not knowing if the tool even existed. Also I love to see in the possible answers to the "what kind of work do you do?" question "auto racing" which is what I do.