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Fabric Empire Reviews - 145 Reviews - 10.0/10

Jan 9, 2025
Fabric Empire is an online fabric store that brings high-quality fabrics and services at wholesale discounted prices to customers.

Fabric Empire Rating

Rating
Overall Satisfaction10.0 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend10.0 /10
Product Selection9.0 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.8 /10
On-Time Delivery10.0 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

10.0out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

10.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%95%

Neutral

12%5%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

7.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

10.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Fabric Empire

Showing 1 - 20 of 145

Online Shopper

Site Experience Feedback

Jan 01, 2025

Did what it says on the tin.

Online Shopper

Site Experience Feedback

Dec 31, 2024

Misael iryami assisted me on the phone and selected this swatch for me to confirm. It was very helpful.

Dfender

Site Experience Feedback

Dec 09, 2024

Everything was good except when I viewed pictures of the product, I had to click back and refresh to get back to screen. Might of been my server, but not sure.


Post-Delivery Feedback

Dec 31, 2024

Wish the weight per yard was listed on the fabric.

DA

Site Experience Feedback

Dec 30, 2024

No major problems with the website. Things did load a bit slowly, but nothing major.

Fabric Queen

Site Experience Feedback

Dec 29, 2024

I always find what I need and the price is awesome

Gladys

Post-Delivery Feedback

Dec 23, 2024

I am so glad I found Fabric Empire. They had fabric I had been searching for on every site I already knew. Lucky for me, I continued my search and came across Fabric Empire. I have already bookmarked it so I can go to it first next time.

Shortie

Post-Delivery Feedback

Dec 22, 2024

All of the things I purchase from Fabric Empire are great! The quality of their products exceeds my expectations and their pricing is highly competitive.

Angel

Site Experience Feedback

Dec 04, 2024

You were the only one that had the fabric I needed without spending over 20,00 a yard.

Big D

Site Experience Feedback

Dec 08, 2024

I always shop for fabric and ordered on this site and have always been pleased with quality pricing and delivery time checking out is easy too .

BJ

Site Experience Feedback

Nov 27, 2024

Your prices were very good compared to other sites. Website was easy to navigate. You had the exact items I was looking for.

vintagesofa

Site Experience Feedback

Nov 12, 2024

This website has all the choices you can think of and some that you can't! If you are confused in any way just call them. Their customer service is excellent and very helpful. I love the fact that you can order samples.

jessicasdaydream

Site Experience Feedback

Nov 13, 2024

busiest looking website for fabric ever ever seen. in a way I like that look

suddy

Site Experience Feedback

Nov 10, 2024

good

Online Shopper

Site Experience Feedback

Nov 09, 2024

Great

louise

Site Experience Feedback

Nov 07, 2024

this website is great on a phone and even better on my computer. thanks for making it easy with both formats

Tater

Site Experience Feedback

Oct 13, 2024

Their website was easy to use and the their descriptions were very helpful.

JMO

Post-Delivery Feedback

Oct 24, 2024

your website is great and easy to navigate. I love your products and found it to be very informative and helpful. I loved the samples I received and will be ordering from Fabric Empire.

TGoF

Site Experience Feedback

Oct 24, 2024

N/A

Drummer 23

Site Experience Feedback

Oct 11, 2024

Good


Post-Delivery Feedback

Oct 24, 2024

Great product easy to work with.

kfree

Site Experience Feedback

Oct 24, 2024

easy! have ordered 2 other times, the same supplies