Fabric Empire Reviews - 145 Reviews - 10.0/10
Fabric Empire Rating
Overall Satisfaction | 10.0 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 10.0 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 10.0 /10 |
Satisfaction with Customer Support | 10.0 /10 |
10.0out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
10.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 95% |
Neutral | 12% | 5% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
7.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
10.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
10.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Fabric Empire
Showing 1 - 20 of 145
Online Shopper
Site Experience Feedback
Jan 01, 2025
Did what it says on the tin.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 31, 2024
Misael iryami assisted me on the phone and selected this swatch for me to confirm. It was very helpful.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Dfender
Site Experience Feedback
Dec 09, 2024
Everything was good except when I viewed pictures of the product, I had to click back and refresh to get back to screen. Might of been my server, but not sure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dfender
Post-Delivery Feedback
Dec 31, 2024
Wish the weight per yard was listed on the fabric.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DA
Site Experience Feedback
Dec 30, 2024
No major problems with the website. Things did load a bit slowly, but nothing major.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Fabric Queen
Site Experience Feedback
Dec 29, 2024
I always find what I need and the price is awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gladys
Post-Delivery Feedback
Dec 23, 2024
I am so glad I found Fabric Empire. They had fabric I had been searching for on every site I already knew. Lucky for me, I continued my search and came across Fabric Empire. I have already bookmarked it so I can go to it first next time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Shortie
Post-Delivery Feedback
Dec 22, 2024
All of the things I purchase from Fabric Empire are great! The quality of their products exceeds my expectations and their pricing is highly competitive.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Angel
Site Experience Feedback
Dec 04, 2024
You were the only one that had the fabric I needed without spending over 20,00 a yard.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big D
Site Experience Feedback
Dec 08, 2024
I always shop for fabric and ordered on this site and have always been pleased with quality pricing and delivery time checking out is easy too .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BJ
Site Experience Feedback
Nov 27, 2024
Your prices were very good compared to other sites. Website was easy to navigate. You had the exact items I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
vintagesofa
Site Experience Feedback
Nov 12, 2024
This website has all the choices you can think of and some that you can't! If you are confused in any way just call them. Their customer service is excellent and very helpful. I love the fact that you can order samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jessicasdaydream
Site Experience Feedback
Nov 13, 2024
busiest looking website for fabric ever ever seen. in a way I like that look
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
suddy
Site Experience Feedback
Nov 10, 2024
good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 09, 2024
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
louise
Site Experience Feedback
Nov 07, 2024
this website is great on a phone and even better on my computer. thanks for making it easy with both formats
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tater
Site Experience Feedback
Oct 13, 2024
Their website was easy to use and the their descriptions were very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JMO
Post-Delivery Feedback
Oct 24, 2024
your website is great and easy to navigate. I love your products and found it to be very informative and helpful. I loved the samples I received and will be ordering from Fabric Empire.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TGoF
Site Experience Feedback
Oct 24, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drummer 23
Site Experience Feedback
Oct 11, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Drummer 23
Post-Delivery Feedback
Oct 24, 2024
Great product easy to work with.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
kfree
Site Experience Feedback
Oct 24, 2024
easy! have ordered 2 other times, the same supplies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »