EZVacuum Customer Reviews
EZVacuum holds a 8.5/10 overall rating and 1,388 verified post-delivery reviews on Bizrate.
EZVacuum Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2016 Winner Circle of Excellence
1 years
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Learn more about reviewsRecent Reviews for EZVacuum
Showing 1 - 50 of 1,849
Online Shopper
Post-Delivery FeedbackOct 27, 2026
I do not know the quality of the product or if it works for me because when I buy it, I said delivery on Monday and now it says delivery on Friday.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackOct 27, 2026
Part appears to be oem spec
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kat
Post-Delivery FeedbackOct 27, 2026
Easy website to order from. Gave the model number to get the correct part. Part came quickly; however, it did not fit my machine. Returns seem easy enough. Asked for full refund. Contacted company through website for correct part. Awaiting response from EZvacuum to see how this turns out.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Kar
Post-Delivery FeedbackOct 27, 2026
Shipping slow.after 10 days still not receive.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 3
Online Shopper
Post-Delivery FeedbackOct 27, 2026
I RECEIVED THE ORDER AND THE FILTERS DEFINITELY DO NOT FIT. I AM UNSURE IF I RECEIVED THE CORRECT FILTERS THAT I ORDERED AS THEY WERE NOT IN THEIR OWN PACKAGING, HAD NO LABLE , AND FREELY WRAPPED IN BUBBLE WRAP ONLY. I emailed for a refund but have still not heard back.
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: 2
Dee
Post-Delivery FeedbackOct 27, 2026
I enjoyed the ease to order the parts. It was easy and the delivery was quick!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Gigi needed vacuum parts
Post-Delivery FeedbackOct 27, 2026
I received my products from EZvacuum on time and exactly as described. They were good quality and fairly priced. I would buy from them again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lynn
Post-Delivery FeedbackOct 26, 2026
For such an expensive vacuum cleaner it seems to me that there would have been a more stronger bag clip on to attach to the vacuum But after several tries I have been able to attach it. This is my second time I bought these as I bought the wrong ones the first time. I will be returning the first order. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
JA
Post-Delivery FeedbackOct 26, 2026
The item was exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
SharpeBissell
Post-Delivery FeedbackOct 25, 2026
Going directly to the company websites did me no good. one vacumn is so old they no longer make the filters I needed. So glad I found EZVacuum. I was able to replace filters on both my machines.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bridgebreaker
Post-Delivery FeedbackOct 25, 2026
i was able to get a parts thaat is hard to come by. I was able to repair an old vacuum. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Bud
Post-Delivery FeedbackOct 25, 2026
Received wrong product
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 25, 2026
met my needs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 25, 2026
Rick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Typicaltexan
Post-Delivery FeedbackOct 25, 2026
I searched for the parts I needed online and found that EZ Vacuum not only had the parts I needed but had the most reasonable price. I was updated on the status and delivery of my order. Ordering items online with a company you don’t know anything about is scary because they could be a scam so I was a little leery but was pleasantly surprised at how professional they were and how they kept me informed. I will definitely order from them again. I actually realized I ordered the wrong part so I’ll be ordering the correct one soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
JG
Site Experience FeedbackOct 25, 2026
Vary easy to navigate Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tic toc
Post-Delivery FeedbackOct 24, 2026
i looked up the part i needed it was easy to find on the site placed the order and it was delivered quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
CF
Post-Delivery FeedbackOct 23, 2026
I would recommend EZVacuum for parts. My order came quickly. The part was new and in the original box. I was happy because the maker of my vacuum doesn't even sell the part anymore. I was so glad that I found it on EZVacuum. The price was good too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 23, 2026
The billing receipt did not match the number of items I intended to order. When I tried to call to straighten things out, no one answered the phone. So I tried to contact by email within 30 minutes of placing the order. Got a message that the items had already shipped and that the order could not be adjusted. The items received did not match the items described.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackOct 22, 2026
expected 4 rollers for $15 .. received 1.. 1 is not worth $15 ..
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 6
Online Shopper
Post-Delivery FeedbackOct 22, 2026
The bags fit a very old machine. Thanks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 22, 2026
Received a Hepa Filter and Removable / Rinsable Filter, both X 2, but the Removable Filter is the wrong shape. Needed a 'D' shaped filter, the received filter is completely round ('O') in shape, does not fit.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ET
Site Experience FeedbackOct 22, 2026
over all good experience decent orices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Motyl66
Site Experience FeedbackOct 21, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 21, 2026
So glad that the parts were available and at a fair price, was thrilled to see them arrive in less than a week!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Spiritualwiz
Site Experience FeedbackOct 21, 2026
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chief
Site Experience FeedbackOct 21, 2026
while surfing for the part, I finally happened to find your site which confirmed it will be compatible with my machine.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Wilmit
Post-Delivery FeedbackOct 20, 2026
Everything was satisfactory
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackOct 20, 2026
only received 2 out of 3 items ordered. no explanation but sent a credit for 1 item. would like to get email, out of stock, not available, etc.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bravo420
Post-Delivery FeedbackOct 20, 2026
Use EZVacuum they got good stuff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Never received order
Post-Delivery FeedbackOct 20, 2026
I’ve received 2 surveys on how i like my product and ive never received my order
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Nita
Post-Delivery FeedbackOct 19, 2026
Good experience, got in good time, no problems with delivery or ordering; however, it doesnt fit my vacuum. I will be returning & calling to get the right one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackOct 19, 2026
Despite the company saying the order was delivered, it has NOT been delivered. I am still looking forward to receiving it.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Pupster 48
Post-Delivery FeedbackOct 19, 2026
Product received as advertised
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackOct 18, 2026
works great with my vacuum. quick shipping, great price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Witchbaby
Site Experience FeedbackOct 17, 2026
So easy and convenient to use, especially when you have back issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FBJ
Site Experience FeedbackOct 17, 2026
It was very painless and hope part shows soon! Not many of these parts available anymore.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackOct 17, 2026
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
P
Site Experience FeedbackOct 16, 2026
Easy to find parts, shipping was free as opposed to $10 on manufacturer site for some price items
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackOct 16, 2026
I ordered this item thinking it work on my Perfect (brand name) vacuum cleaner . It would not fit. I have tried phoning you but could not get through. My cell #320-420-8617. Please contact me. email --djlarsonhutch@gmail.com
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
peggy
Post-Delivery FeedbackOct 16, 2026
all i want is the right filters
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
- On Time Delivery: 5
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackOct 16, 2026
The process to order part was easy and fast. Order came in, in a timely manner. I had not checked my p.o. box. All is good. Thank U.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ken
Post-Delivery FeedbackOct 15, 2026
Poor packaging caused the vacuum cleaner filter arrived broken. Customer Service phone number 703-468-1592 is always busy, and no response when I reached out via email.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
waiting for resolution
Post-Delivery FeedbackOct 15, 2026
I reached about to EZvacuum using the contact us link expressing my concern about these bags because they do not look like the type that I have been using for for over a decade. They were supposed to be the genuine bags shown in the photo of the ad, so I'm assuming that I was sent the wrong bags. The company has yet to respond to my questions about my order, which is frustrating and a huge disappointment. I shouldn't have to pay to return bags that were NOT what I ordered ... and I shouldn't have to wait for several days to hear back from the company.
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
master technician
Post-Delivery FeedbackOct 15, 2026
ordered new beater bar belts for my g-4 came in on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
hutch
Post-Delivery FeedbackOct 14, 2026
product shipped promptly. have not used yet.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 5
Poor service
Post-Delivery FeedbackOct 14, 2026
You had products but delivered late and attempts to contact by phone no response and email no response
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 1
VacRepair
Post-Delivery FeedbackOct 14, 2026
The Bissell vacuum parts I ordered fit my upright vacuum perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 14, 2026
I was trying to connect 2 expandable hoses for my pet pro bissell vacuum but it did not fit. I am looking for an expandable hose longer (⁹than the standard hose) than 6 feet so that I can use my tools to the vacuum the ceiling.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 3
Online Shopper
Post-Delivery FeedbackOct 14, 2026
Sent the wrong part The order was correct,, the wrong part was shipped Sent 2 emails and tried calling,, no response yet
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
