EZVacuum Customer Reviews
EZVacuum holds a 8.5/10 overall rating and 1,395 verified post-delivery reviews on Bizrate.
EZVacuum Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2016 Winner Circle of Excellence
1 years
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Learn more about reviewsRecent Reviews for EZVacuum
Showing 1 - 50 of 1,893
hutch
Post-Delivery FeedbackOct 14, 2026
product shipped promptly. have not used yet.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 5
Poor service
Post-Delivery FeedbackOct 14, 2026
You had products but delivered late and attempts to contact by phone no response and email no response
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 1
VacRepair
Post-Delivery FeedbackOct 14, 2026
The Bissell vacuum parts I ordered fit my upright vacuum perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 14, 2026
I was trying to connect 2 expandable hoses for my pet pro bissell vacuum but it did not fit. I am looking for an expandable hose longer (⁹than the standard hose) than 6 feet so that I can use my tools to the vacuum the ceiling.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 3
Online Shopper
Post-Delivery FeedbackOct 14, 2026
Sent the wrong part The order was correct,, the wrong part was shipped Sent 2 emails and tried calling,, no response yet
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Terry
Post-Delivery FeedbackOct 14, 2026
One of the filters I received was not the correct part for my vacuum cleaner.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
RRT
Post-Delivery FeedbackOct 14, 2026
Easy to find the part I needed on the website and quick to be delivered! Once installed, I feel like it's better than the original. Very happy all around!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 13, 2026
I wish I saw how to apply 10% discount. EZSAVE10.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mae
Post-Delivery FeedbackOct 13, 2026
When I called the service agent claimed they were out of the item I was looking for, yet when I did a double check and searched online I found it, and then ordered. Why did his information not match what was available?
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 2
mediasandy
Post-Delivery FeedbackOct 13, 2026
They had exactly the vacuum bags I needed at a good price. I also added some vacuum scent tabs, that were suggested at checkout, to help with the dog smell my vacuum has.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
MidloWayne
Post-Delivery FeedbackOct 13, 2026
Great parts for diy repairs, shipped quickly, worked great, highly competitive pricing. Absolutely no responses to 2 separate web-initiated queries directed to customer service. I’d use again in a heartbeat, with no expectation of customer support.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 7
KO
Post-Delivery FeedbackOct 12, 2026
This was my first order with EZvacuum. They had exactly what I wanted. It was easy to find the filters I needed for my Shark vacuums.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 11, 2026
Got to ez vac from amazon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 10, 2026
I was very happy with my purchase and will definitely recommend this website and go back for any future purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 10, 2026
I received my order within days. They work perfectly and have extended the life of my vacuum. Couldn't be happier!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Con185
Post-Delivery FeedbackOct 10, 2026
I bought the extra piece to attach to my other vacuum pieces to make it taller so that I don’t hurt my back when I vacuum. That’s perfectly with my other vacuum pieces and works very well. I bought the mop head to be able to really clean well under my bed and under other spaces. Very pleased with both.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Easy
Site Experience FeedbackOct 9, 2026
Excellent website, quick and easy to locate the vacuum bags I needed; easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 8, 2026
Ray was no installation instructions included with my part I find this to be very dissatisfying and I will never order from you ever again.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: 1
Dave
Site Experience FeedbackOct 8, 2026
Easy to place order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rd
Post-Delivery FeedbackOct 8, 2026
Easy to order. Very fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Greg
Post-Delivery FeedbackOct 8, 2026
Part is 6 “ too long even though it is listed for my vacuum
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 1
Nothanks
Post-Delivery FeedbackOct 8, 2026
Conveinent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 8, 2026
Thank you!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 7, 2026
It’s not as powerful as advertised.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 7, 2026
Excellent!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Happy
Post-Delivery FeedbackOct 7, 2026
I was unsure if I had the right bags. My parents had the Eureka vacuum as I was growing up. I loved the bags, easy to install and remove.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nette
Post-Delivery FeedbackOct 6, 2026
I had recently researched purchasing the entire “dolly” for our Rainbow Vac system but when I found the EZvacuum site and saw the availability of only the parts needed (wheels ) I was elated .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Chris
Post-Delivery FeedbackOct 6, 2026
Items were easy to find and purchase. Arrived quickly and fit my product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
BigDaddy1473
Site Experience FeedbackOct 6, 2026
I found EZVacuum by chance. They were the only place that I found the part I needed, not a whole assembly (although I did buy those too), just the one part. Shipping is fast and easy. I just placed a fairly large order, for me anyway, and I can’t wait to get to work…..so my wife says 😑
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dobber
Post-Delivery FeedbackOct 6, 2026
Everything came in a reasonable amount of time however the packaging was poor at best. It survived, I’m not sure how knowing how some carriers treat things, over all I’m satisfied with price and quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Chas
Post-Delivery FeedbackOct 6, 2026
I ordered the item pictured and described on your website, but received a generic looking item. Nothing like what was pictured.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackOct 5, 2026
Information was correct concerning size and type for given vacuum model number.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
JT
Post-Delivery FeedbackOct 5, 2026
I was able to find what I needed with proper model numbers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackOct 5, 2026
No
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 6
Bo
Post-Delivery FeedbackOct 4, 2026
My mission was to order a vacuum drain plug which I found very easily but the exciting part was I found vacuum tabs for vacuuming with my vacuum cleaner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
TeddyG
Post-Delivery FeedbackOct 3, 2026
I needed replacement of vacuum bags for a small hand held Oreck vacuum. I searched Amazon and found what I was looking for quickly. I received them in a very timely manner and they fit perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 3, 2026
ez vaccuum had all the items i needed for a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Megan
Post-Delivery FeedbackOct 3, 2026
I only have 1 experience with this company. I ordered a replacement for the filter. On mine it's a gray plastic round filterish contraption. I've taken and put back together 1000's if times cleaned, re-assembled it. But my husband was crying and cuz he didn't do it as thought it was a piece of a toy that we threw away years ago. We just got our vacuum 6 months ago. And worst yet, he's taken apart, cleaned, re-assembled 500 times. (Little exarated some). I HAVEN'T RECEIVED MY ORDER AS OF YET. 10/03/2026
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 1
KC
Post-Delivery FeedbackOct 3, 2026
Product was available at a good price. I mostly appreciated the free shipping. Delivery was delayed but wasn’t a big problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 3, 2026
The filter I got was not the filter for my vacume
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Debi
Post-Delivery FeedbackOct 2, 2026
Easy to order from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
dreluiz
Site Experience FeedbackOct 2, 2026
great source for parts. I just wish the prices were a bit lower so i can sell them on my repairs with a little bit of margin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ohio Kirby Vac Parts Customer
Post-Delivery FeedbackOct 2, 2026
The products were exactly what I needed. The shipping was a little slow. The price was as expected for the items I purchased. Thx
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
gf
Post-Delivery FeedbackOct 1, 2026
My order was substituted with a product that did not fit and was not of the same description as the pictured item on EZvacuum parts page. I emailed EZvacuum through their contact page and have yet to hear back from EZvacuum to resolve this issue.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Jem
Post-Delivery FeedbackOct 1, 2026
I have a bissell Helix vacuum. I’ve had it for about 15 years. I found the model number of the circular filter to be compatible with my vacuum- at least by the product detail section. Yet, this circular filter does not screw into the bottom (by twisting it) to secure it to the bottom of the filter canister. It doesn’t screw into/fit properly. I purchased two and will just make do with them. I had purchased one from another company and it was the same make/model. Unlike EZ Vacuum, the other company never responded to my request for a refund. I’m not requesting a refund, but I’m thinking this type of filter may not be practical/ideal for this vacuum. The bottom line is, the filter, despite stating it is compatible with my vacuum, is not compatible.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 1, 2026
Well, item said it was a pack of 2 and they only sent one. Tried email to support and claling, no repsonse to either. Phones seem to be always busy and not able to leave a message.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 3
Online Shopper
Post-Delivery FeedbackOct 1, 2026
Four days to create a shipping label. This is when promising a 2-5 day delivery schedule. Not a chance of making the promised schedule.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Huge disappointment!!!
Post-Delivery FeedbackOct 1, 2026
I went online found the item I wanted and made the purchase from EZ vacuum. I received the order on time, when I opened the part and tried to use, it was totally defective and not usable. I immediately reached out to EZ vacuum, with great difficulty. I have tried calling. I have sent two emails and I’ve yet to get any response at all. My next step is to contact my credit card so they will give me a credit for this payment. I am very disappointed and will never recommend or purchase from this company again.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackOct 1, 2026
Don't have time for this
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 7
Online Shopper
Post-Delivery FeedbackSep 30, 2026
Had to modify housing for part to properly fit.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 6
