Home > Sporting Goods > Epic Sports

Epic Sports Reviews - 2,688 Review - 9.1/10

Dec 3, 2024
Epic Sports is a sporting goods company that offers a large selection of baseball gear, soccer gear, football equipment, customizable uniforms, closeouts, and more!

Epic Sports Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.4 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%87%

Neutral

10%11%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Recent Reviews for Epic Sports

Showing 1 - 20 of 2,688

Len

Site Experience Feedback

Dec 01, 2024

Always good products

DK

Site Experience Feedback

Dec 01, 2024

Very easy to navigate website. Great prices and quality products

Mother of adult softball player

Site Experience Feedback

Dec 01, 2024

Son's softball team purchases shirts and supplies from you and have had prompt and courteous service.

Joe

Site Experience Feedback

Dec 01, 2024

Have been ordering from Epic Sports for the past few years now. Website is easy to deal with and have never had any issues. Only thing I see wrong toward customers is, Epic Sports could give a discount or coupons for returned customers.

coach rowe

Site Experience Feedback

Nov 30, 2024

epic sports provides great value for team purchases, however shipping is expensive.

Online Shopper

Site Experience Feedback

Nov 30, 2024

excellent!!! Wish shipping was quicker,but can't complain

Jenny

Site Experience Feedback

Nov 30, 2024

The bar stools were just what I was looking for. The shipping takes a long time and is not guaranteed, but hopefully the item will arrive in time for Christmas.

Samu

Site Experience Feedback

Nov 30, 2024

Very good

Online Shopper

Site Experience Feedback

Nov 30, 2024

I only have one issue with the entire process and that is amount that we had to pay for shipping. We had to pay $146

Miles

Site Experience Feedback

Nov 30, 2024

Good Selection, variety of products, free shipping would encourage more purchases.

Brian

Site Experience Feedback

Nov 30, 2024

I always use Epic for Volleyball Equipment.

Claudia Salazar

Site Experience Feedback

Nov 30, 2024

I have placed orders in Epic over the years and they never disappoint with the quality of the items

Online Shopper

Site Experience Feedback

Nov 30, 2024

great prices

Online Shopper

Site Experience Feedback

Nov 29, 2024

I am a volunteer coach and do this charitable.

Sportmom

Site Experience Feedback

Nov 29, 2024

The site was easy to use and it not take much time process my purchase. I also liked the price

ninja

Site Experience Feedback

Nov 29, 2024

IU like size chart to buy I like pictures and i like availabilty

Bob

Site Experience Feedback

Nov 29, 2024

Great experience.

Love Wine and Beach Designs

Site Experience Feedback

Nov 06, 2024

I love using Epic Sports website. There are a lot of options. I am sad some of my items are out of stock. I wish there was a minimum purchase option for free shipping. I would buy more product in order to get the free shipping.


Post-Delivery Feedback

Nov 29, 2024

There are a lot of options to choose from and great quality. Unfortunately, some of the items I needed were not available. I was able to find some other options that turned out to be great. Delivery was quicker than expected, which was awesome. I have ordered from Epic numerous times and will continue to do so. I do wish there was a minimum purchase for free shipping.

jimhattrick

Site Experience Feedback

Nov 29, 2024

Website is a little outdated and can only search by sport. It would be nice to search by gender, apparel, type of apparel, etc.

BSeaton

Site Experience Feedback

Nov 29, 2024

Great site. Some sizes I needed were not available.