Epic Sports Reviews - 2,688 Review - 9.1/10
Epic Sports Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.4 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 87% |
Neutral | 10% | 11% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
5.6 out of 10
Recent Reviews for Epic Sports
Showing 1 - 20 of 2,688
Len
Site Experience Feedback
Dec 01, 2024
Always good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DK
Site Experience Feedback
Dec 01, 2024
Very easy to navigate website. Great prices and quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mother of adult softball player
Site Experience Feedback
Dec 01, 2024
Son's softball team purchases shirts and supplies from you and have had prompt and courteous service.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Joe
Site Experience Feedback
Dec 01, 2024
Have been ordering from Epic Sports for the past few years now. Website is easy to deal with and have never had any issues. Only thing I see wrong toward customers is, Epic Sports could give a discount or coupons for returned customers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
coach rowe
Site Experience Feedback
Nov 30, 2024
epic sports provides great value for team purchases, however shipping is expensive.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
excellent!!! Wish shipping was quicker,but can't complain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenny
Site Experience Feedback
Nov 30, 2024
The bar stools were just what I was looking for. The shipping takes a long time and is not guaranteed, but hopefully the item will arrive in time for Christmas.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Samu
Site Experience Feedback
Nov 30, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
I only have one issue with the entire process and that is amount that we had to pay for shipping. We had to pay $146
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Miles
Site Experience Feedback
Nov 30, 2024
Good Selection, variety of products, free shipping would encourage more purchases.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Brian
Site Experience Feedback
Nov 30, 2024
I always use Epic for Volleyball Equipment.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Claudia Salazar
Site Experience Feedback
Nov 30, 2024
I have placed orders in Epic over the years and they never disappoint with the quality of the items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 29, 2024
I am a volunteer coach and do this charitable.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sportmom
Site Experience Feedback
Nov 29, 2024
The site was easy to use and it not take much time process my purchase. I also liked the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ninja
Site Experience Feedback
Nov 29, 2024
IU like size chart to buy I like pictures and i like availabilty
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Nov 29, 2024
Great experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Love Wine and Beach Designs
Site Experience Feedback
Nov 06, 2024
I love using Epic Sports website. There are a lot of options. I am sad some of my items are out of stock. I wish there was a minimum purchase option for free shipping. I would buy more product in order to get the free shipping.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Love Wine and Beach Designs
Post-Delivery Feedback
Nov 29, 2024
There are a lot of options to choose from and great quality. Unfortunately, some of the items I needed were not available. I was able to find some other options that turned out to be great. Delivery was quicker than expected, which was awesome. I have ordered from Epic numerous times and will continue to do so. I do wish there was a minimum purchase for free shipping.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
jimhattrick
Site Experience Feedback
Nov 29, 2024
Website is a little outdated and can only search by sport. It would be nice to search by gender, apparel, type of apparel, etc.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
BSeaton
Site Experience Feedback
Nov 29, 2024
Great site. Some sizes I needed were not available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »