Eastern Leaf Customer Reviews
Eastern Leaf holds a 9.4/10 overall rating and 563 verified post-delivery reviews on Bizrate.
Eastern Leaf Rating
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Learn more about reviewsRecent Reviews for Eastern Leaf
Showing 1 - 50 of 3,073
Kshe
Site Experience FeedbackAug 1, 2026
Great trees
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BonsaiKing
Site Experience FeedbackAug 1, 2026
I had a great experience interacting with the Eastern Leaf website. The site was easy to navigate, and I liked how clearly the bonsai trees, supplies, and care information were organized. It made it simple to find what I was looking for and learn more about the products before making a decision. The website was helpful and informative, especially for someone who wants to properly care for a bonsai tree. The descriptions and pictures gave me a better idea of what to expect, and the overall shopping experience felt smooth and convenient.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Dr. Luv
Post-Delivery FeedbackAug 1, 2026
I bought a tree like a month ago and everything was perfect. So I bought another bonsi a few days ago to on its way to my home as i write this. I only buy my bonsai stuff at this place. As long as I don't have any problems I'll only buy my bonsis from this company. Thanks keep up the good work. Danny
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
A.M
Site Experience FeedbackAug 1, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackAug 1, 2026
Just starting my Bonzai experience. This will be my third tree. I have a little juiper that I got from the greenhouse and another Chinese Elm that I resucued. I came to this website by chance on a google search. Hopefully my little tree arrives in good shape.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Post-Delivery FeedbackAug 1, 2026
I purchased a young Juniper that looks wonderful and healthy. Small but mighty. Eastern Leaf potted the tree beautifully, and I was able to choose the color. The tree also came with a rock providing visual interest. My tree was reasonably priced too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
SB530
Site Experience FeedbackAug 1, 2026
Everything organized to where I can find exactly what I wanted really fast and check out was easy and efficient.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Jay ONeal
Site Experience FeedbackAug 1, 2026
I have been looking every where for some actual bonsai soil for my two bonsais. I googled it and found your site. It was very helpful and products looked and seemed great. So I made my purchase with you guys and will be buying stuff through this site regularly now. Thanks guys.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mac Miami
Site Experience FeedbackAug 1, 2026
I purchased bonsai wire, and you presented the options very well. I especially liked the photo of the wire next to the ruler so that I could see the size I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jon
Post-Delivery FeedbackAug 1, 2026
Coastal Redwood Bonsai was spectacular, Shipping somewhat slow, well packaged, however.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
Betsy
Site Experience FeedbackAug 1, 2026
I am a return buyer. I have purchased from them before and am very pleased with the products and shipping. Will probably buy from them again in the future even though we are at opposite sides of the USA. They are bonsai experts and that gives me confidence in purchasing from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marz
Site Experience FeedbackJul 31, 2026
Just wanted a bonsai tree
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Bo
Site Experience FeedbackJul 31, 2026
Great experience super easy to checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dev
Site Experience FeedbackJul 31, 2026
This was wonderful
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
AG10
Site Experience FeedbackJul 31, 2026
Great website experience. I've ordered from Eastern Leaf before, and enjoyed the experience and product so much I came back. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wardley
Site Experience FeedbackJul 31, 2026
I purchased 2 bonsai trees but they were priced with different prices. Pls explain?
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
A
Site Experience FeedbackJul 30, 2026
I’ve loved it so far, our last order was amazing. We love to option to get help and return with 30 days if we kill it lol.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosco
Site Experience FeedbackJul 30, 2026
It was nice
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
wc
Post-Delivery FeedbackJul 30, 2026
I bought it for my wife because she has wanted one for sometime. She is very happy with it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
ManofArt
Site Experience FeedbackJul 30, 2026
Excellent I was looking for a bonsai for my art classroom
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Max
Site Experience FeedbackJul 30, 2026
Great checkout experience and reasonable pricing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Plantman
Site Experience FeedbackJul 30, 2026
Everything is very easy and fast
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Kaley
Site Experience FeedbackJul 30, 2026
Checkout was fast and easy, no hidden fees, the website explicitly stated there would be a flat shipping rate unless order surpassed a certain price. I was happy, and glad to see care instructions are provided under every plant that you research.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Tweet
Post-Delivery FeedbackJul 30, 2026
People provided exact info on my questions and everything arrived on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Momoko
Site Experience FeedbackJul 30, 2026
Really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
PastorDaddy
Post-Delivery FeedbackJul 30, 2026
The tree is attractive and well-packaged. However, many limbs had brown leaves near the branches.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: N/A
Nick
Post-Delivery FeedbackJul 30, 2026
I have an anniversary coming up and since my wife and I have been doing Tai Chi for several months now, I came up with the idea of starting a bonsai adventure together. I didn't know a thing about the art of bonsai but found Eastern Leaf online and selected the medium starter set-up. My only concern was the five-day shipping time to Massachusetts--would our little tree survive? It arrived carefully packed and in perfect. shape, my wife was excited by the gift and we are both eagerly looking forward to getting started! Thanks.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bonsai
Site Experience FeedbackJul 30, 2026
Good experience. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linda
Post-Delivery FeedbackJul 30, 2026
The shears were not included in my order. We still haven’t received them yet, but I anticipate to receive them soon. Customer service was very courteous and apologetic and yes, I would definitely purchase from eastern leaf again.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: 10
J.
Post-Delivery FeedbackJul 29, 2026
I emailed about the bonsai I ordered because it had dying leaves, a week later it’s missing more leaves. But they never replied to my email.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- On Time Delivery: 9
- Customer Support: 1
Irimi
Site Experience FeedbackJul 29, 2026
Easy to find what I needed and good selection of other. Price was decent and shipping ehh.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fletch
Site Experience FeedbackJul 29, 2026
I don't have any complaints. The entire process was painless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gretzy
Post-Delivery FeedbackJul 29, 2026
Everything from beginning to end was a pleasure. The site was informational and easy to navigate. Ordering was very easy. Shipping was the most impressive as this shipped across the country to me and was packaged perfectly. Chinese elm arrived alive and well and was thriving immediately. Very happy all around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
bev
Post-Delivery FeedbackJul 29, 2026
Easy to order online, very satisfied with the product, plants were delivered in a timely manner and in excellent condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kaos
Site Experience FeedbackJul 28, 2026
Good experience so far. Awaiting the call tree to reply
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
Your PayPal integration is not done correctly.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Patrick The Bonsai Noob
Site Experience FeedbackJul 28, 2026
Your website is the easiest and best for bonsai plants! Alot of choices and information on each one. The prices very in a good way! Best bonsai website/company there is! If and when I buy another bonsai plant it'll be from your company! My plant came in today and its lively and beautiful! Thank you so much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hempresss
Site Experience FeedbackJul 28, 2026
It went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kit
Site Experience FeedbackJul 28, 2026
Good, I liked how I could sort by experience as well as other information. The one thing I'd like to see- well, two things: 1. labels on which plants are pet-friendly. 2. Same-day shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
zen
Site Experience FeedbackJul 28, 2026
I loke the web site it was like a 1 stop shop whiych made it nice
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 27, 2026
Good experience.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Tori
Post-Delivery FeedbackJul 27, 2026
When the bonsais arrived, they looked nothing like the picture. They look unhealthy and crippling leaves..
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 8
- Customer Support: 10
Meemaww
Site Experience FeedbackJul 27, 2026
Yepppp it was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JMA
Site Experience FeedbackJul 27, 2026
I've purchased soil and supplies from other vendors before but I find that the quality sold at Eastern Leaf is much better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mahone
Site Experience FeedbackJul 27, 2026
Hi, I typically purchase bonsai supplies from an outfit here in Oregon, but they were out of what I needed. An internet search turned up Eastern Leaf, and I am pleased to discover a much more robust offering of supplies. I plan to return when I need any new tools. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonsai
Site Experience FeedbackJul 27, 2026
Great stuff
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 27, 2026
First experience, was impressed by the care that was taken in the packaging of the tree.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
Jaype
Site Experience FeedbackJul 27, 2026
So far not bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lani
Site Experience FeedbackJul 27, 2026
Was searching for bonsai soil mixes on Google, came across this shop. Was pretty easy to navigate to soil, I like that the contents are listed when viewing all the products.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
bobby
Site Experience FeedbackJul 26, 2026
I love these bonasi trees have had good luck in keep them great shap and having a good time with the
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
