DermStreet Customer Reviews
DermStreet holds a 9.3/10 overall rating and 1,210 verified post-delivery reviews on Bizrate.
DermStreet Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 7% | 8% |
 Negative | 6% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.4 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 83% |
Neutral | 13% | 13% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
Recent Reviews for DermStreet
Showing 1 - 50 of 3,946
B
Site Experience FeedbackSep 19, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Site Experience FeedbackSep 19, 2026
Had difficulty entering my credit car number. Filled in for me and hard to erase.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Joy A
Post-Delivery FeedbackSep 19, 2026
I have used this product before with MUCH satisfaction. I was happy to find it at DermStreet at a good purchase price. Good price, quick delivery: reasons to use DermStreet in the future!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 19, 2026
CHECK OUT WAS A LITTLE CONFUSING, BUT I GOT IT DONE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MamaSon
Site Experience FeedbackSep 19, 2026
Found what I wanted and the price was better than anywhere else with the welcome coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackSep 19, 2026
I received an email stating that there was a sale. I looked for a product I needed. The sale code applied to it, so I purchased it.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 19, 2026
I like being able to buy quality products like Obagi on this site.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Riss
Post-Delivery FeedbackSep 19, 2026
Love all the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Alyssa
Site Experience FeedbackSep 19, 2026
Great- easy to use and got to use HSA money
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Obagi face
Site Experience FeedbackSep 19, 2026
Easy to find the product I wanted. The check out was quick and simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
darianchloe
Site Experience FeedbackSep 19, 2026
I love dermstreet! My experience with the platform is always great! I appreciate their wide variety of products, and especially the recent addition of the brand Epicutis! Now, I do not need to buy from anywhere else, as Dermstreet has all my core favorite brands that I keep in my routine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pl
Site Experience FeedbackSep 18, 2026
Great
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Buckeye
Post-Delivery FeedbackSep 18, 2026
Have all the name brands. Have great sales. Quick delivery.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 18, 2026
I like that they have discounts on various products. They offer some good medical grade products in one online store. Packaging is good when shipped. No issues so far. One time the item I wanted to order again, they were out of for a while so I had to order from a different store.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bella
Post-Delivery FeedbackSep 18, 2026
I haven’t received my order and no email from DermStreet too to explain what happened to my order!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Jackie
Site Experience FeedbackSep 18, 2026
great website and great coupon deals with codes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
User friendly site
Site Experience FeedbackSep 18, 2026
No issues at all. User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 18, 2026
Too expensive but I like the products
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Say Say
Site Experience FeedbackSep 18, 2026
Easy to use and had an easy time checking out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 18, 2026
Good easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 18, 2026
NA
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Amy
Site Experience FeedbackSep 18, 2026
I love that i can use my hsa card. Super easy to navigate good filters and helpful info. Seamless checkout.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 18, 2026
None
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Penelope
Site Experience FeedbackSep 18, 2026
It was a little overwhelming. There were a lot of things popping up on screen and I just wanted to find the product I needed. It also seemed a bit disorganized. But I found the product I needed
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
HL
Post-Delivery FeedbackSep 18, 2026
DermStreet carries an abundant supply of its products. The website is user-friendly, shipping is always fast, and my orders are complete.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
NAN
Site Experience FeedbackSep 18, 2026
IT’S A WEBSITE. IT’S WELL ORGANIZED AND EASY TO NAVIGATE
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
kj
Site Experience FeedbackSep 18, 2026
I did get the extra percentage off which helped since I was purchasing 4 things. Very easy to find the product right away. I do like the way me skin so soft.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jujubug
Post-Delivery FeedbackSep 18, 2026
Give Dermstreet a try. They offer high rated products for skin care. I’m on auto ship with the best vitamin c made by skincueticals. Definitely worth checking out. And you can get rewards to apply to your next purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
HM
Site Experience FeedbackSep 17, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lec1117
Site Experience FeedbackSep 17, 2026
Very easy website to manage great prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TC
Post-Delivery FeedbackSep 17, 2026
I love the product I ordered and great service
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Sue
Post-Delivery FeedbackSep 17, 2026
I have be not tried it the get
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
Carol
Site Experience FeedbackSep 17, 2026
Easy to navigate on this website and always has very competitive pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Olivia
Site Experience FeedbackSep 17, 2026
Seemed easy, found what I was looking for, not sure about the rest yet (shipping speed, if products are same size as salon, if my information is kept private).
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
SDinAZ
Post-Delivery FeedbackSep 17, 2026
Like the choices you offered and the she price.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
pashton22
Site Experience FeedbackSep 17, 2026
Great-easy to navigate and search for specific products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Craig
Site Experience FeedbackSep 17, 2026
I am very happy with the products and customer service provided by DermStreet. Thank you for making shopping for skincare products so enjoyable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HenterP
Site Experience FeedbackSep 17, 2026
I looked on another site for a particular product I wanted and came across DermStreet by accident while just shopping around. Skin care costs a fortune and I have to budget but dont' want to sacrifice quality. DermStreet offered me the product I was looking for at $40 less when factoring in shipping. Plus, the selection is outstanding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M
Site Experience FeedbackSep 17, 2026
I’m an older woman so being unfamiliar with this app it was somewhat difficult
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gigi
Site Experience FeedbackSep 17, 2026
i like the discount codes and how you can accumulate points. Shipping price is also fair!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 17, 2026
Nice experience. Will purchase more products.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Sunshine
Site Experience FeedbackSep 17, 2026
This website is so easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosie
Site Experience FeedbackSep 17, 2026
Efficient service. Quick delivery.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Campbell
Site Experience FeedbackSep 17, 2026
Easy to use and great discount codes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sunshine gal
Post-Delivery FeedbackSep 16, 2026
Easy ordering, holiday discount, payment options and reliable delivery
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Caitlin F
Site Experience FeedbackSep 16, 2026
The website was really well laid out and I like that it recommend similar products for what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beth
Post-Delivery FeedbackSep 16, 2026
I love DermStreet and the ability they have of providing top quality products at a sale price. It is very difficult to afford products of this caliber in today’s market so every little sale amount counts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lyn
Site Experience FeedbackSep 16, 2026
Easy to browse, great discount codes, and smooth checkout process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunny
Site Experience FeedbackSep 16, 2026
It was great, had most of everything I wanted in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sjs
Post-Delivery FeedbackSep 16, 2026
Product availability and fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A