DermStreet Customer Reviews
DermStreet holds a 9.3/10 overall rating and 1,201 verified post-delivery reviews on Bizrate.
DermStreet Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 7% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.4 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 83% |
Neutral | 12% | 13% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
Recent Reviews for DermStreet
Showing 1 - 50 of 3,931
Sunshine gal
Post-Delivery FeedbackSep 16, 2026
Easy ordering, holiday discount, payment options and reliable delivery
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Caitlin F
Site Experience FeedbackSep 16, 2026
The website was really well laid out and I like that it recommend similar products for what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beth
Post-Delivery FeedbackSep 16, 2026
I love DermStreet and the ability they have of providing top quality products at a sale price. It is very difficult to afford products of this caliber in today’s market so every little sale amount counts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lyn
Site Experience FeedbackSep 16, 2026
Easy to browse, great discount codes, and smooth checkout process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunny
Site Experience FeedbackSep 16, 2026
It was great, had most of everything I wanted in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sjs
Post-Delivery FeedbackSep 16, 2026
Product availability and fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kimk
Post-Delivery FeedbackSep 16, 2026
Pump not working on Jan marini product. rep was very helpful identifying known issue and gave me ideas to fix. It worked!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sian
Site Experience FeedbackSep 16, 2026
I wish I was an option for a deeper discount and a tiered style purchase, if you had that I would’ve purchased more.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashley
Site Experience FeedbackSep 16, 2026
Easy to navigate. Provided nice discount code and checkout was simple through Shop
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
chips
Site Experience FeedbackSep 16, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackSep 16, 2026
The site is easy to navigate and the item descriptions are very helpful. The discounts make it affordable and possible for me to include certain products to my routine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 16, 2026
I accidentally found this site and I’m extremely pleased with my purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nana
Post-Delivery FeedbackSep 16, 2026
Miracle product for starting white, then blending with skin. Had a bad fall in February and lost some skin on arm. This product made the large scar look so much better. I also have vitiligo, and it smoothed out the uneven tones of my face nicely. Unfortunately the wrinkles are still there! My daughter and I met for lunch and I noticed how wonderful her face looked, and she told me about this product. I am very please with my purchase.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Alix
Site Experience FeedbackSep 16, 2026
very easy to shop, love the payment plan too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KG
Site Experience FeedbackSep 16, 2026
Easy to use website, search and filter. I wish the sale code auto-populated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 16, 2026
I enjoyed my purchase experience with DermStreet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
rgo
Site Experience FeedbackSep 16, 2026
was very easy to navigate and great coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RK
Site Experience FeedbackSep 16, 2026
Was quite easy with a lot of options to help navigate quickly
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
E
Site Experience FeedbackSep 15, 2026
Easy, efficient. Quality selection of salon-grade skincare.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
It was easy to find what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Allio
Site Experience FeedbackSep 15, 2026
Great deals! Wish shipping was faster.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noni
Post-Delivery FeedbackSep 15, 2026
Product delivered on time and as expected
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cris
Post-Delivery FeedbackSep 15, 2026
I told all my friends about your great discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Great- everything was in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jdub
Site Experience FeedbackSep 15, 2026
Very easy
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Tam
Site Experience FeedbackSep 15, 2026
site was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kb
Site Experience FeedbackSep 15, 2026
It was easy to find the product but not the product information.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moti
Site Experience FeedbackSep 15, 2026
Easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 15, 2026
I thought everything was easy. I love it!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackSep 15, 2026
The website is very easy to navigate. I love that you offer sales frequently - would not purchase my items for full price. I used to strictly shop at Blue Mercury and have switched over. My only two complaints are the following: the brand I purchase is sold out quite often (Skin Ceuticals)- one day it will be available, and the next day it is not. Skin Ceuticals and Blue Mercury always gift free samples with every purchase. It is a nice perk considering the cost of my products are extremely high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Very easy to navigate the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Panamaniac
Site Experience FeedbackSep 15, 2026
I loved the discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jessie
Site Experience FeedbackSep 15, 2026
Great experience shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mala
Post-Delivery FeedbackSep 15, 2026
Great service. Absolutely on time delivery Quite satisfied with prompt delivery. I will definitely recommend
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Vic
Site Experience FeedbackSep 15, 2026
Ordering is easy but survey is too long
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn, RN
Post-Delivery FeedbackSep 15, 2026
The prices were discounted; if I were buying them from my esthetician, I would have paid potentially hundreds more. The selection for the brand I wanted was great, and although they didn’t have everything in the line I wanted, I was able to get most of what I needed. The shipping was also very fast! Overall, very satisfied with DermStreet!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dena
Post-Delivery FeedbackSep 14, 2026
Good prices and fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 14, 2026
I just received the product and have not had a chance to use as of today.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 14, 2026
Took forever to get!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 14, 2026
spent almost a thousand dollar and got no free samples
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 14, 2026
Have recommended to friends. Great job!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
DD
Site Experience FeedbackSep 14, 2026
Ease of use and clear description of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LH
Site Experience FeedbackSep 14, 2026
The website was easy to navigate and the filter options helped narrow my search for more personalized results.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 14, 2026
Fast delivery everything arrived perfectly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 14, 2026
It was very easy to purchase the items that I needed and was very happy that they came so quickly. I will definitely make more purchases again. It was great doing business with this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
JK
Site Experience FeedbackSep 14, 2026
easy to order HOWEVER, the shipping protection was added without my knowledge and that does not sit well with me.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
caroline
Site Experience FeedbackSep 14, 2026
Website was very easy to use. I do with there was a toggle under the concerns tab for hydration or dry skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 14, 2026
I was super surprised that I had points and was able to apply them to my purchase for some money off. This makes me want to keep shoping at DermStreet to accrue more points towards future purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Teeray
Site Experience FeedbackSep 14, 2026
very self explanatory with great discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MW
Site Experience FeedbackSep 14, 2026
Simple to use and place order. Appreciate the discount code
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10