CITY HOME Customer Reviews

Dolphins Super Fan

Oct 31, 2026

Very easy to order. I wish I didn’t have to wait 4 days to get it. I almost didn’t order because of that.

Rich

Oct 31, 2026

it has been great

Bobbi

Oct 31, 2026

Rodrigo Bothelho at the Ocoee store was great.

Online Shopper

Oct 31, 2026

Website worked well, no glitches. Easy review of each item. Easy checkout.

Melissa

Oct 31, 2026

I like the website, however, for smaller items shipping is really expensive, I just needed 1 pillow case and it would have basically doubled the price of the item to ship it to my house, so I am just going to drive about an hour to pick it up. We love city home and typically buy in person, but the website is nice!

Gise

Oct 31, 2026

Was very easy, I went direct to the sale section and found what I wanted in less than 2 min. All good

Kayla

Oct 30, 2026

Today was a breeze. Past ordering wasn’t a great experience

finewine 59

Oct 30, 2026

it was fun I got a chance to be me fun and creative , I like looking for thing and even if I don"t have money for it today I know what I am up against when I go to make a major purchase thank you

Arana

Oct 30, 2026

City Home offers all sorts of styles, making it easier to choose what you want.

MER

Oct 30, 2026

It was pretty easy to navigate!

Golden Smith

Oct 30, 2026

Great experience recommend this company to everyone thank you

Dr. Pat

Oct 30, 2026

I purchased 6 items on-line, I received 5 items, I was pleased with my items, but I am dtill eaiting on a back order pillow. I will continue to order on-line. I am pleased with all of my items

Flagal

Oct 30, 2026

I would recommend the company. However delivery of table was complicated and took lots of work to achieve. chairs arrived promptly, but table top and pedestals delivery not easy. Gratefully Kevin smoothed out the bumps.

Fcam254

Oct 29, 2026

Easy to use and understand.

Online Shopper

Oct 29, 2026

Easy to use

Ray

Oct 29, 2026

Great experience! Associate that gave the merchandise was awesome!

Online Shopper

Oct 29, 2026

Jrmj21@gmail.com

b

Oct 29, 2026

Great easy experience

Michelle

Oct 28, 2026

Easy to review and buy furniture online.

Online Shopper

Oct 28, 2026

Delivery person wasn’t willing to bring item up to second floor without asking for a tip. I was going to tip anyway $20 but I felt extorted. Bad business practice.

Online Shopper

Oct 28, 2026

Good

Sparrow

Oct 28, 2026

All good!

Nursery chair

Oct 28, 2026

Online associate was helpful when changing our order since it was back ordered. Delivery was quick.

Online Shopper

Oct 27, 2026

Very easy

Cami

Oct 26, 2026

Ok

TINA

Oct 26, 2026

VERY EASY TO USE

Juancho

Oct 26, 2026

Good experience

Happy customer

Oct 26, 2026

I love the city home design, the quality and overall the fair;

Realtor

Oct 26, 2026

good

Online Shopper

Oct 26, 2026

Sbacquie1@gmail.com

Souad

Oct 26, 2026

Great experience overall

Lizzo969

Oct 26, 2026

easy to navigate and purchase

johanl

Oct 25, 2026

My overall experience with CITY HOME was excellent. The website was easy to navigate, the furniture selection was great, and the ordering process was simple and convenient. I appreciated the variety of styles and the available payment options. Everything was clearly presented, making my shopping experience smooth and enjoyable. I look forward to receiving my furniture and hope the delivery experience is just as positive.

Kim

Oct 25, 2026

Hiccups during checkout

Paco

Oct 25, 2026

Outstanding!!

MFho

Oct 25, 2026

Huge selection of furniture and accessories at a fair price.

Mafe

Oct 25, 2026

Excellent experience through the website.

Bete Queiros

Oct 25, 2026

Comprei primeiramente pela internet e fiquei muito insatisfeita: a cor do móvel visto por tela é bem diferente do original e ainda, busquei um tamanho na pesquisa no site, que me trouxe peças com tamanho diferente e acabei comprando sem perceber. Só identifquei o erro quando os móveis (uma mesa e 4 cadeiras) chegaram. Fui tão logo me entregaram - no mesmo dia - na loja física para solicitar a devolução - e disse que iria comprar os móveis para substituir e o vendedor que me atendeu na porta foi logo dizendo que eu deveria fazer a devolução por telefone, pelo SAC e que eu teria que ter a certeza da aprovação da devolução...Ele só me atendeu após um outro vendedor que estava na entrada - aguardando sua vez de atender - dizer que ele podia fazer todo o processo enquanto eu escolhia os móveis que iria comprar novamente. Ou seja, um total despreparo e, se esse outro vendedor não estivesse lá, eu teria perdido meu tempo e - podem ter certeza - eu não teria comprado na City novamente. Porque eu tenho o conhecimento de que eu poderia fazer a devolução. Após esse episódio,fiz minhja compra e a entrega correu sem problemas.

Michael

Oct 25, 2026

Most of the experience was good, but when it came to the delivery service, my wife and i were told by your ordering procedures to contact costumer service to reserve our condo's elevator at least 2 days before delivery for at least an hour during the delivery day time frame. However, when the delivery team arrived, we were told they only deliver to the entrance of our parking garage! Shipping is like that and you have to pay for premium delivery to have our furniture taken up to our front door on our floor! ( we live on the 8 th floor! ). My question is, why did we have to contact customer service to reserve the elevator if your delivery men were never going to bring up the furniture? You need to make your directions clearer on your website and on your orders.

Van.paredes.us

Oct 25, 2026

I was truly impressed since the beginning to the end, everything was perfect in the procedd

Robin

Oct 25, 2026

My purchase exceeded my expectations. Delivery was great. I liked how Delivery was personally handed to me.

Librarian loop

Oct 24, 2026

Easy to use

Dre

Oct 24, 2026

Good

Gracie

Oct 24, 2026

Loved the experience and buying online was so convenient and easy This table is beautiful and at a very affordable good price point

JJAO78

Oct 24, 2026

Great experience buying from City Home! Ordering my King bed online was super simple and seamless from start to finish. I highly recommend them to anyone looking for quality furniture and excellent service!

Vanessa R

Oct 24, 2026

Craig was very helpful! I found 2 pieces and intend to add to it. I will definitely be shopping again soon!

Online Shopper

Oct 23, 2026

good

Andy

Oct 23, 2026

It was online so it’s was kk

Online Shopper

Oct 23, 2026

Item arrived damaged

Damaged table

Oct 23, 2026

Purchasing was pretty easy and getting it scheduled for delivery wasn’t bad either. Only issue I had was upon opening the box the product was damaged and I had to contact customer support for a replacement.